I'm running a Sophos XG Firewall on a Proxmox environment with a personal license. Every time I login into the Firewall console it suggest me to update to version 19.5.0 but if I press download nothing happens. If I go into the Firmware tab I see the following available versions:
But I can't update to any of them. I also tried to download the firmware from the License and Portal but after uploading the sig file nothing happens.
Can anyone help me to solve this issue?
Thanks
I've tried Safari, Chrome and also Firefox. Same behaviour with everyone
Sounds like you are using the wrong image, then. What's the exact filename your are using?
Mit freundlichem Gruß, best regards from Germany,
Philipp Rusch
New Vision GmbH, GermanySophos Silver-Partner
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Hi Angelone
Please post the output as guided by LuCar Toni from CLI and do # df -h
Regards
"Sophos Partner: Infrassist Technologies Pvt Ltd".
none 613.2M 11.8M 556.6M 2% / none 2.9G 28.0K 2.9G 0% /dev none 2.9G 45.8M 2.9G 2% /tmp none 2.9G 14.6M 2.9G 0% /dev/shm /dev/boot 127.7M 34.2M 90.7M 27% /boot /dev/mapper/mountconf 560.3M 54.7M 501.6M 10% /conf /dev/content 11.8G 496.5M 11.3G 4% /content /dev/var 3.7G 3.0G 684.2M 82% /var
VI-19.0.2_MR-2.KVM-472.sig
So you are affected by this issue: community.sophos.com/.../504883
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I didn't get the point. Is for that reason that I can't update to newer version? In the issue you linked I saw that an option to solve it is contact the Sophos support but I'm using an home license, I don't think the support can be used or am I wrong?
Yes. You see: Your firewall has only 684MB space free /var/. The Update will require the duplicate space due the fact we need to unzip the file. The issue is: your firewall needs to be fixed.
Angelone said: an option to solve it is contact the Sophos support but I'm using an home license,
Thanks Bharat J . In the Sophos License Portal the last available installer version for KVM is VI-19.0.1_MR-1.KVM-365.zip
Does it resolve the issue? I'm wondering if I can add a virtual disk to my Sophos VM and expande the /var filesystem in order to complete the firmare upgrade. I also noticed that the second hard drive seems to be not partitioned, does it caused by the issue?