Can't update from SFOS 19.0.1 MR-1-Build365

Can you check the device storage? 

Go to the CLI and do # df -h 

Hi Thomas_XG  I tried to manually update to 19.0.2, downloading the firmware from the Sophos Portal, but when I upload the sig file nothig happens.

LuCar Toni  I'll try to check the available space and I let you know

Did you select the right file (software version and not hardware)?

In the Sophos Portal I've used the serial number to find the available firmware and then I downloaded it.

Hi Angelone 

Please post the output as guided by LuCar Toni from CLI and do # df -h 

Regards

Hi Angelone 

Please post the output as guided by LuCar Toni from CLI and do # df -h 

Regards

none                    613.2M     11.8M    556.6M   2% /
none                      2.9G     28.0K      2.9G   0% /dev
none                      2.9G     45.8M      2.9G   2% /tmp
none                      2.9G     14.6M      2.9G   0% /dev/shm
/dev/boot               127.7M     34.2M     90.7M  27% /boot
/dev/mapper/mountconf
                        560.3M     54.7M    501.6M  10% /conf
/dev/content             11.8G    496.5M     11.3G   4% /content
/dev/var                  3.7G      3.0G    684.2M  82% /var

So you are affected by this issue: community.sophos.com/.../504883

I didn't get the point. Is for that reason that I can't update to newer version? In the issue you linked I saw that an option to solve it is contact the Sophos support but I'm using an home license, I don't think the support can be used or am I wrong?

Yes. You see: Your firewall has only 684MB space free /var/. The Update will require the duplicate space due the fact we need to unzip the file. 
The issue is: your firewall needs to be fixed. 

Angelone said:

an option to solve it is contact the Sophos support but I'm using an home license,

Thanks Bharat J . In the Sophos License Portal the last available installer version for KVM is VI-19.0.1_MR-1.KVM-365.zip

Does it resolve the issue? I'm wondering if I can add a virtual disk to my Sophos VM and expande the /var filesystem in order to complete the firmare upgrade. I also noticed that the second hard drive seems to be not partitioned, does it caused by the issue?

Using a new Image and restore the backup will resolve the issue quickly. 

I've installed the new image from scratch and then I've restored the backup and everything worked properly. Now I'm running the version 19.5.0 GA because the firewall updated itself on the first boot. Thanks to everyone for the support