Can't update from SFOS 19.0.1 MR-1-Build365

Can you check the device storage? 

Go to the CLI and do # df -h 

Hi Thomas_XG  I tried to manually update to 19.0.2, downloading the firmware from the Sophos Portal, but when I upload the sig file nothig happens.

LuCar Toni  I'll try to check the available space and I let you know

Hi Thomas_XG  I tried to manually update to 19.0.2, downloading the firmware from the Sophos Portal, but when I upload the sig file nothig happens.

LuCar Toni  I'll try to check the available space and I let you know

Did you select the right file (software version and not hardware)?

In the Sophos Portal I've used the serial number to find the available firmware and then I downloaded it.

Hi Angelone 

Please post the output as guided by LuCar Toni from CLI and do # df -h 

Regards

none                    613.2M     11.8M    556.6M   2% /
none                      2.9G     28.0K      2.9G   0% /dev
none                      2.9G     45.8M      2.9G   2% /tmp
none                      2.9G     14.6M      2.9G   0% /dev/shm
/dev/boot               127.7M     34.2M     90.7M  27% /boot
/dev/mapper/mountconf
                        560.3M     54.7M    501.6M  10% /conf
/dev/content             11.8G    496.5M     11.3G   4% /content
/dev/var                  3.7G      3.0G    684.2M  82% /var

So you are affected by this issue: community.sophos.com/.../504883

I didn't get the point. Is for that reason that I can't update to newer version? In the issue you linked I saw that an option to solve it is contact the Sophos support but I'm using an home license, I don't think the support can be used or am I wrong?

Yes. You see: Your firewall has only 684MB space free /var/. The Update will require the duplicate space due the fact we need to unzip the file. 
The issue is: your firewall needs to be fixed. 

Angelone said:

an option to solve it is contact the Sophos support but I'm using an home license,

Thanks Bharat J . In the Sophos License Portal the last available installer version for KVM is VI-19.0.1_MR-1.KVM-365.zip

Does it resolve the issue? I'm wondering if I can add a virtual disk to my Sophos VM and expande the /var filesystem in order to complete the firmare upgrade. I also noticed that the second hard drive seems to be not partitioned, does it caused by the issue?

Using a new Image and restore the backup will resolve the issue quickly.