Hello,
Every 3 or 4 days I can't see anything in sophos firewall reports and when I restart the device. It works properly. and after 3 or 4 days, the same problem is repeated.
can i get help.
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Hello,
Every 3 or 4 days I can't see anything in sophos firewall reports and when I restart the device. It works properly. and after 3 or 4 days, the same problem is repeated.
can i get help.
Hello Ahmed Said Abdulhai ,
Thank you for reaching out to the community, please refer the following KBAs below:
1.) Troubleshoot on-box reporting issues
2.) Troubleshoot issue Log reports not available
3.) Set the log retention report period
4.) Manual purge of report data in case of report database is above 80%
Thanks & Regards,
_______________________________________________________________
Vivek Jagad | Team Lead, Global Support & Services
Log a Support Case | Sophos Service Guide
Best Practices – Support Case
Sophos Community | Product Documentation | Sophos Techvids | SMS
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