Add an Active Directory Server on Sophos XGS

Hi support,

I have a few questions on configure Active Directory authentication on my XGS.

I have followed the guide here:

Configure Active Directory authentication - Sophos Firewall

When I open the VPN portal, I cannot login using my AD user account?

If I add a new user in the AD, does it mean I have to import on the firewall all the time in order to use the VPN?

Isn't it setting the Primary authentication method to my_AD_Server is suppose to be able to authenticate with my AD already?

Edited TAGs
[edited by: emmosophos at 5:20 PM (GMT -7) on 18 Jul 2022]

Top Replies

  •  Hi TobLai

    No, new added user on AD user group not to be imported all the time.When you add a new user on existing group on AD, you don't have to import the user as user "group" is already imported on Sophos…

Parents Reply
  •  Hi TobLai

    Please login with AD user with username and password, if not able to login please share authentication logs under Log Viewer 

    Please make sure you have already imported the user group on Sophos XG, if you add user/s on same group on AD server it will get syn.

    Thanks and Regards

    "Sophos Partner: Infrassist Technologies Pvt Ltd".

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