Add an Active Directory Server on Sophos XGS

Hi support,

I have a few questions on configure Active Directory authentication on my XGS.

I have followed the guide here:

Configure Active Directory authentication - Sophos Firewall

When I open the VPN portal, I cannot login using my AD user account?

If I add a new user in the AD, does it mean I have to import on the firewall all the time in order to use the VPN?

Isn't it setting the Primary authentication method to my_AD_Server is suppose to be able to authenticate with my AD already?



Edited TAGs
[edited by: emmosophos at 5:20 PM (GMT -7) on 18 Jul 2022]

Top Replies

  •  Hi TobLai

    No, new added user on AD user group not to be imported all the time.When you add a new user on existing group on AD, you don't have to import the user as user "group" is already imported on Sophos…

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  • Hi TobLai

    Thank you for reaching out to the community, please verify you have check mark "User portal authentication methods"  AD under CONFIGURE-->Authentication-->Services as below, you can drag and keep AD on TOP

    Thanks and Regards

    "Sophos Partner: Infrassist Technologies Pvt Ltd".

    If a post solves your question please use the 'Verify Answer' button.

Reply
  • Hi TobLai

    Thank you for reaching out to the community, please verify you have check mark "User portal authentication methods"  AD under CONFIGURE-->Authentication-->Services as below, you can drag and keep AD on TOP

    Thanks and Regards

    "Sophos Partner: Infrassist Technologies Pvt Ltd".

    If a post solves your question please use the 'Verify Answer' button.

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