Hi support,
I have a few questions on configure Active Directory authentication on my XGS.
I have followed the guide here:
Configure Active Directory authentication - Sophos Firewall
When I open the VPN portal, I cannot login using my AD user account?
If I add a new user in the AD, does it mean I have to import on the firewall all the time in order to use the VPN?
Isn't it setting the Primary authentication method to my_AD_Server is suppose to be able to authenticate with my AD already?
Hi TobLai
No, new added user on AD user group not to be imported all the time.When you add a new user on existing group on AD, you don't have to import the user as user "group" is already imported on Sophos…
At least, this topic is als not thought to the end by Sophos - non practic driven engineers.
ALL(!) VPN Users have to login to the User Portal at first. Then the local User Object ist created - with the password AD-Connectrion.
And then, these Objects are moved the local VPN Group!
Thank you for reaching out to the community, please verify you have check mark "User portal authentication methods" AD under CONFIGURE-->Authentication-->Services as below, you can drag and keep AD on TOP
Thanks and Regards
"Sophos Partner: Infrassist Technologies Pvt Ltd".
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Yes, it is marked as Set authentication methods same as firewall. In the login portal, do I have to type in the domain name at the front
Domain\TobLai or something?
Please login with AD user with username and password, if not able to login please share authentication logs under Log Viewer
Please make sure you have already imported the user group on Sophos XG, if you add user/s on same group on AD server it will get syn.
Just on the other question:
No, new added user on AD user group not to be imported all the time.When you add a new user on existing group on AD, you don't have to import the user as user "group" is already imported on Sophos XG, user from same group will get syn on Sophos firewall and you can check by login the user on user portal or Captive Portal
When you say the group will sync, does it mean when I look at the users in the list, I will see all the AD users that is in the group that I imported?
If I am getting a lot of "Cannot establish NTLM authentication channel with Domain", how should I fix it?
As soon as you log in user/s, the user will start populating on the user list once the user group is imported on Sophos XG.
To check login user with Captive Portal Page
https://<Sophos IP>:8090
Regards
Please refer the below link to troubleshoot the issue with STAS :
https://community.sophos.com/sophos-xg-firewall/f/recommended-reads/125318/sophos-xg-firewall-best-practice-for-stas