[SFOS 18.5MR3] Poor spam detection after update to Sophos Anti-Spam Interface

Hi everyone,
I am setting up a separate thread as I did not receive any specific reply in other threads.

The case concerns Sophos Anti-Spam Interface after upgrading from v18.5MR2 to v18.5MR3 and from v19EAP1 to v19EAP2.

Before updating, antispam works great in legacy mode, detects a lot of intrusive messages and tags with a prefix (near 99%). After updating, only some messages are detected as spam and tagged (I did not do any changes in configuration).

What it comes from? How can I edit my lists to achieve pre-update spam detection?

Greetings



Edited TAGs
[edited by: emmosophos at 6:02 PM (GMT -7) on 28 Mar 2022]
Parents Reply
  • Hi Karlos,

    We are still in contact with GES. Yesterday they check FW and reply that NC-90702 is installed and pattern also successfully updated, but we still receive spam/phishing emails from "cpanel" and something like "email server" ... Case ID is still 05307033 and there is also upladed some of spam/phishing emails...

    Edit: I'm receive confirmation that we have NC-90702 and NC-94529 patch applied on our appliance, but we still receive spam&phishing emails(I know that one of our user receive 1-2/day)... I didn't analyze how many we receive them on other users...

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