System Log Empty

Question

Hello, we have several devices running (SFOS 17.5.15 MR-15) that are with Log viewer / System log empty.

Doe someone has ideia about fix it ? is it a know issue!? 
 
 regards 
 Carlos

emmosophos · Answer

Hello Carlos, 
 Thank you for contacting the Sophos Community. 
 Additionally to what Luca has mentioned, can you run the following command from the Advanced Shell of the XG (5>3) you would need to SSH for this. 
 Then run: 
 service garner:restart -ds nosync 
 Additionally to this check for errors under 
 /log/fwlog.log 
 /log/garner.log 
 or if you have any coredump 
 /var/cores 
 Also check yous space in disk 
 # df -h 
 And run this command from the console (5>4) 
 console > system diagnostics show disk 
 Regards,

System Log Empty

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