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Radius test failed

I am setting up Sophos XG Wireless for the first time, and having some trouble with Radius.  I have a ticket open with Sophos support, but wanted to reach out to the community to get their take on the issue.  I followed the instructions by Sophos for setting up the Radius server on my DC, and adding it as an authentication mechanism under the "Services" settings for "SSO using RADIUS accounting request.  The test fails, but gives little information as to why.  Are there any logs I can transfer from the XG to give me more information on what I am missing in the radius setup?

Some of the settings I am not familiar with, such as "domain" which doesnt seem to show up in anyone else's screenshots.  Also do I need "NAS identifier" and "NAS port type"?

Error message that I get testing:



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  • Hello Josh,

    Thank you for contacting the Sophos Community!

    The NAS identifier and the NAS Port type are additional, and not really need it, so I would recommend you to disable it.

    As per the log you can check, you would need to put the access_server.log in debug mode and then run the test again

    # service access_server:debug -ds nosync

    To stop debug mode just run the same command.

    Regards,


     
    Emmanuel (EmmoSophos)
    Technical Team Lead, Global Community Support
    Sophos Support VideosProduct Documentation  |  @SophosSupport  | Sign up for SMS Alerts
    If a post solves your question use the 'Verify Answer' link.
Reply
  • Hello Josh,

    Thank you for contacting the Sophos Community!

    The NAS identifier and the NAS Port type are additional, and not really need it, so I would recommend you to disable it.

    As per the log you can check, you would need to put the access_server.log in debug mode and then run the test again

    # service access_server:debug -ds nosync

    To stop debug mode just run the same command.

    Regards,


     
    Emmanuel (EmmoSophos)
    Technical Team Lead, Global Community Support
    Sophos Support VideosProduct Documentation  |  @SophosSupport  | Sign up for SMS Alerts
    If a post solves your question use the 'Verify Answer' link.
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