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STAS Log - could not connect to WMI Namespace

Firmware Installed : 17.1.0-GA 

STAS: 2.2.2.0  

Symptoms  : XG Firewall successfully configured for authentication for AD , remote users works fine and gets logged under "Remote Users" however Active Directory users are not logged. 

Stas.log generates the following : 

 

ERROR [0xe44] 27/06/2018 09:59:00 : wrkstpoll_workerthread_wmi: could not connect to WMI Namespace '\\10.x.x.x\root\cimv2': 0x800706ba

DEBUG [0xe44] 27/06/2018 09:59:01 : wrkstpoll_workerthread_wmi: connecting to WMI Namespace '\\10.x.x.x\root\cimv2'

MSG [0xe44] 27/06/2018 09:59:01 : wrkstpoll_workerthread_wmi: username:DOMAIN\user

ERROR [0xe44] 27/06/2018 09:59:05 : wrkstpoll_workerthread_wmi: could not connect to WMI Namespace '\\10.x.x.x\root\cimv2': 0x800706ba

ERROR [0xe44] 27/06/2018 09:59:05 : wrkstpoll_workerthread_wmi: WMI Namespace Connect Retry Exceeded for '\\10.x.x.x\root\cimv2'

 

 

Anyone having this problem? 



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