Hi,
I am encountering an issue that a switch is labled as "offline" on Sophos Central even though it is accessible via SSH. Does Sophos Central or your switch have this kind of known issue? Based on the kb article "">support.sophos.com/.../KB-000045349, I have done the following but the symptom is not resolved yet:
1. Disabled SNTP and enabled it again
configure terminal sntp set sntp client disabled set sntp client enabled exit exitCode
2. Changed the SNTP server pointing from "pool.ntp.org" to "0.sophos.pool.ntp.org".
If you need further clarification on this, please let me know.
Edited TAGs
[edited by: Raphael Alganes at 11:27 AM (GMT -8) on 2 Feb 2024]