Periodically the SMC server will go offline and the event viewer will show the following error in the event log:
Log Name: Application
Source: Application Error
Date: 8/1/2016 4:05:18 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: SMC01.bhq.lan
Description:
Faulting application name: wildfly-service.exe, version: 1.0.15.0, time stamp: 0x51543b9d
Faulting module name: ntdll.dll, version: 6.3.9600.18233, time stamp: 0x56bb4ebb
Exception code: 0xc0000005
Fault offset: 0x0000000000035690
Faulting process id: 0x1754
Faulting application start time: 0x01d1eb0aa51e7e9a
Faulting application path: C:\Program Files (x86)\Sophos\Sophos Mobile Control\wildfly\bin\service\amd64\wildfly-service.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 111299fc-57c7-11e6-80e3-005056834dc8
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="schemas.microsoft.com/.../event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2016-08-01T09:05:18.000000000Z" />
<EventRecordID>94804</EventRecordID>
<Channel>Application</Channel>
<Computer>SMC01.bhq.lan</Computer>
<Security />
</System>
<EventData>
<Data>wildfly-service.exe</Data>
<Data>1.0.15.0</Data>
<Data>51543b9d</Data>
<Data>ntdll.dll</Data>
<Data>6.3.9600.18233</Data>
<Data>56bb4ebb</Data>
<Data>c0000005</Data>
<Data>0000000000035690</Data>
<Data>1754</Data>
<Data>01d1eb0aa51e7e9a</Data>
<Data>C:\Program Files (x86)\Sophos\Sophos Mobile Control\wildfly\bin\service\amd64\wildfly-service.exe</Data>
<Data>C:\Windows\SYSTEM32\ntdll.dll</Data>
<Data>111299fc-57c7-11e6-80e3-005056834dc8</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>
We are on SMC 6.1.8 and any help is much appreciated.
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