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SMC API to add new user and trigger email

PaulJones

Is there a way to use the SMC server APIs to create a user within a Customer, then allow for the user to enroll their own device type through the self service portal?

We want to try and automate onboarding of users without manual entry in the console.

Thanks



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  • 0
    Hi Paul,

    you don't have to add users to the "Users" section to allow them to enroll devices via the Self Service Portal (SSP).
    If you are using the External Directory connection, you define a specific user group who is allowed to log in at the SSP. By default an asterisk is entered to allow every user of your domain to login.
    Once the user logs in using there AD credentials and creates a device, a user is created automatically in the "Users" section.

    A "User" is created as soon as a user is assigned to a device. This happens either if the SSP is used to create a device or by using the "Assign user to device" action when editing a device.

    Hope this helps.

    Best regards
    Stefan
  • 0 in reply to StefanD
    Thanks Stefan. I am looking for a way to automate that process without having to login and use the portal via an API. I can login to the portal and create a user, click the Send Welcome Email and the user can then choose a password and enroll a device.

    I would like to use an API or similar process to create the user and send the welcome email. I do not want to use an external directory server. There seems to be an API for most other things.

    Hope that makes sense.

    Cheers Paul J
  • 0
    Hi Paul,

    there is currently no API available to add users.
    If you are using the Internal Directory instead of an external directory connection, you could import users via an CSV file. This way, you could also automatically send out the welcome email.

    Best regards
    Stefan
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