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SOPHOS MISSED MALWARE

HippyChick

I've had Sophos installed for a year maybe and THOUGHT I had the best AV protection BUT MALWAREBYTES has just found 2 HIGH RISK Malware Plugs ins Adware.lgexin that were installed by 360 camera app that are specifically designed to STEAL user PERSONAL details and of which SOPHOS TOTALLY MISSED AND I had it all set correctly. *UPDATE* OPERA HAS JUST BLOCKED A MALICIOUS SITE & SOPHOS MISSED IT COMPLETELY DESPITE SOPHOS WEB GUARD BLOCK ON ?? EXPLAIN DEVS ? PS, I'M KEEPING SOPHOS as everyone makes mistakes and I like the product BUT ACTIVATING MALWAREBYTES 24/7 Thank You

:1020819


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    Hello Sandy, I did UNINSTALL 360Camera at the time AND I did tweet the Devs along with some other clients AND I also noticed that ALOT of people have been complaining to 360Camera for some time about the malware Adware.lgexin contained in the App AND Malwarebytes detected it straight away as a PUP but Sophos did not.

    HOWEVER, After i tweeted them in public and ALSO on Google play then 2 days later I installed it again as I like it and it was CLEAN and I can ONLY assume that the Devs in China decided that it was best to take it out of the app?

    Either way I need the best AV there is and at the moment it appears to be Sophos but obviously it missed the Adware.lgexin from 360camera when I had PUP ticked in settings AND it missed a malicious site that Opera blocked when I had my Sophos settings set to Block malicious sites.

    All in All we ALL make mistakes BUT I may have to go back to PAID ESET AV as I'm unsure about Sophos altogether now but stand to be corrected. I just NEED assurance but Sophos never seem to reply to clients.

    Regards
    :1020847
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  • 0
    Hello Sandy, I did UNINSTALL 360Camera at the time AND I did tweet the Devs along with some other clients AND I also noticed that ALOT of people have been complaining to 360Camera for some time about the malware Adware.lgexin contained in the App AND Malwarebytes detected it straight away as a PUP but Sophos did not.

    HOWEVER, After i tweeted them in public and ALSO on Google play then 2 days later I installed it again as I like it and it was CLEAN and I can ONLY assume that the Devs in China decided that it was best to take it out of the app?

    Either way I need the best AV there is and at the moment it appears to be Sophos but obviously it missed the Adware.lgexin from 360camera when I had PUP ticked in settings AND it missed a malicious site that Opera blocked when I had my Sophos settings set to Block malicious sites.

    All in All we ALL make mistakes BUT I may have to go back to PAID ESET AV as I'm unsure about Sophos altogether now but stand to be corrected. I just NEED assurance but Sophos never seem to reply to clients.

    Regards
    :1020847
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