This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

3.0 show location - how to update more frequently?

hello

As the title states, I would like to know how to change the setting so that my show location either 1) updates more frequently or 2) a way for me to push an update

I thought hitting the refresh device would do this but it does not. We have techs in the field that from time to time we like to see where they are at and I wanted to use this feature to do so but it doesnt help when it shows the last refresh or synch was 5 hours ago or even longer.

Can anyone help me?

:43089


This thread was automatically locked due to age.
Parents
  • Hi EESJeffH,

    sorry if I was not clear enough. I'll try to be more specific.

    After logging in as an admin at the SMC web console enter the 'Settings' by pressing the 'Gear' button.

    In the 'Settings'. switch to the tab 'iOS Client'. There, you can configure the accuracy which is applied to define when the newest location will be sent to the server by the client.

    Please be aware that using a smaller radius also decreases the battery life time.

    This is also described in chapter 11.2 of the SMC 3.0 admin guide

    Best regards

    Stefan

    :43427
Reply
  • Hi EESJeffH,

    sorry if I was not clear enough. I'll try to be more specific.

    After logging in as an admin at the SMC web console enter the 'Settings' by pressing the 'Gear' button.

    In the 'Settings'. switch to the tab 'iOS Client'. There, you can configure the accuracy which is applied to define when the newest location will be sent to the server by the client.

    Please be aware that using a smaller radius also decreases the battery life time.

    This is also described in chapter 11.2 of the SMC 3.0 admin guide

    Best regards

    Stefan

    :43427
Children
No Data