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Problems deploying apk to samsung device

danielosser

Hi.

I'm evaluating Mobile Control (on premise) and having problems when trying to install a local apk package to a Samsung Galaxy Ace Style device. I'm also testing with a Samsung Galaxy Tab3 device and it works fine there.

I've checket that Unknown sources are allowed, verifacation is turned off and that Google remote admin is disabled.

I get the "Internal error.    -27    Completely failed" response in the tast detail view.

Does anyone have any idea what may be wrong?

Also if anyone have a how to on enrolling 50+ android devices I'd be very happy.

Best regards,

Daniel

:57780


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    Hi Stefan.

    Thanks for your reply.

    I agree, there shouldn't be any difference. But there is...everything else works fine on that phone. Profile is accepted installation of apps from google play or web links work fine. It's just installation of local apk package that fails. Is there a better log that can be used to actually see what goes wrong?

    What's even more strange is that I've managed to install the app once or twice alright but then is doesn't work. If the app is installed via weblink it works, and then a rollout from SMC works as well.

    Best regards,

    Daniel

    :57843
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  • 0

    Hi Stefan.

    Thanks for your reply.

    I agree, there shouldn't be any difference. But there is...everything else works fine on that phone. Profile is accepted installation of apps from google play or web links work fine. It's just installation of local apk package that fails. Is there a better log that can be used to actually see what goes wrong?

    What's even more strange is that I've managed to install the app once or twice alright but then is doesn't work. If the app is installed via weblink it works, and then a rollout from SMC works as well.

    Best regards,

    Daniel

    :57843
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