Thread Info
  • State Verified Answer
  • Locked Locked
  • Replies 3 replies
  • Subscribers 6 subscribers
  • Views 10505 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Remove emails from phone

jcamacho

Hello,

I know  setting  Active sync  to' disabled' will stop new emails being sent to the phone.

Is there any way to remove all emails from a device ?

Thanks  Jason

:49538


This thread was automatically locked due to age.
  • 0

    Hi Jason,

    sorry for the late reply.

    TThis depends on the platform / device type you are using.

    If you are using iOS or Samsung SAFE devices or the Touchdown email client, you can remove the profile with the email configuration. This way, the whole email account would be removed including all emails.

    For other Android device where the emai account was created manually, it is not possible to remove anything.

    Best regards

    Stefan

    :49652
  • 0

    Hello Stefan,

    thanks for the reply.

     Can the profile be removed via the console or would i have to do it manully on the phone ?

    Jason

    :49748
  • 0

    Hi Jason,

    within the device details of each device you have a tab called "Installed Profiles" where you can also remove them from the device.

    Best regards

    Stefan

    :49816
Unfiltered HTML