Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 8 replies
  • Subscribers 5 subscribers
  • Views 21686 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Active Directory Integration

Doctor-Gerry

I'm sure I'm probably missing something basic here, but I can't seem to work out the Active Directory integration in SMC. I have created a customer. I then edit that customer properties and select 'External Directory' and put in my Active Directory details. What do I do next? I have tried going to the SSP and logging in as a user that is in the Active Directory group that I configured in the External LDAP bit, but I get an error message 'you are not activated for the SSP'. Do I have to manually add a device before the user can log in? I have tried that, but I still get the same error message. I have also tried using 'Internal Directory', and creating a user. The user receives the Welcome email and is able to log ito the SSP but then the IOSMDM package failes to install.

I have been going round in circles with this for a few days now and I'm starting to get dizzy!! Any help would be greatly appreciated.

:36207


This thread was automatically locked due to age.
Parents
  • 0

    Hi,

    sorry for all the issues you have with the AD integration. Your comments have been heard and will be addresses as follows with the SMC 3.0 release, scheduled for end of January:

    • We have reworked most of the manuals and extended sections about AD integration (among many other changes)
    • We have added additional checks to the AD Wizard, so the entry is more clear as well as the wizard gives feedback, if it detects a problem with the data

    I cannot give you immediate guidance on how to fix your problems, but a good intermediate step to test the AD integration would be to create a device from the admin UI and try to link it to a user via LDAP. If this fails as well, the LDAP settings are the problem. if this works, the group assignment for the SSP might be wrong

    Thomas

    :36307
Reply
  • 0

    Hi,

    sorry for all the issues you have with the AD integration. Your comments have been heard and will be addresses as follows with the SMC 3.0 release, scheduled for end of January:

    • We have reworked most of the manuals and extended sections about AD integration (among many other changes)
    • We have added additional checks to the AD Wizard, so the entry is more clear as well as the wizard gives feedback, if it detects a problem with the data

    I cannot give you immediate guidance on how to fix your problems, but a good intermediate step to test the AD integration would be to create a device from the admin UI and try to link it to a user via LDAP. If this fails as well, the LDAP settings are the problem. if this works, the group assignment for the SSP might be wrong

    Thomas

    :36307
Children
No Data
Unfiltered HTML