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Active Directory Integration

I'm sure I'm probably missing something basic here, but I can't seem to work out the Active Directory integration in SMC. I have created a customer. I then edit that customer properties and select 'External Directory' and put in my Active Directory details. What do I do next? I have tried going to the SSP and logging in as a user that is in the Active Directory group that I configured in the External LDAP bit, but I get an error message 'you are not activated for the SSP'. Do I have to manually add a device before the user can log in? I have tried that, but I still get the same error message. I have also tried using 'Internal Directory', and creating a user. The user receives the Welcome email and is able to log ito the SSP but then the IOSMDM package failes to install.

I have been going round in circles with this for a few days now and I'm starting to get dizzy!! Any help would be greatly appreciated.

:36207


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  • Yes it's anoying isn't it?! Documentation leaves a lot to be desired.

    It's been a while since I got this going, and I remember having the exact same problems, so have a look at this:

    Login to the dashboard as the admin for the customer you created. Go to "settings" (the gear icon) , choose the SSP tab. There you need to create a group that can access the SSP, along with what OS type, task bundle etc. You probably also want to check the other tabs like "provisioning by emal" etc. Also the iOS APNS if you haven't done it?

    I *think* you should then be good to go.

    Paul

    :36251
Reply
  • Yes it's anoying isn't it?! Documentation leaves a lot to be desired.

    It's been a while since I got this going, and I remember having the exact same problems, so have a look at this:

    Login to the dashboard as the admin for the customer you created. Go to "settings" (the gear icon) , choose the SSP tab. There you need to create a group that can access the SSP, along with what OS type, task bundle etc. You probably also want to check the other tabs like "provisioning by emal" etc. Also the iOS APNS if you haven't done it?

    I *think* you should then be good to go.

    Paul

    :36251
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