How to restrict user access to the Apple ID Banner in settings

Hi Tony,

Thanks for reaching out to the Sophos Community Forum. 

Please allow me some time to inquire further about this. I will update you on this thread. 

The Apple ID banner in settings on my new iPhone XS has been grayed out and unresponsive since setting it up last month. Apps, notes, mail, etc are syncing fine. I’m puzzled. Any ideas?

Qoosh,

Any updates on this? Am still trying to get this to be inaccessible as it is a security vulnerability.

There might be restrictions set up on your device, so tap Settings > Screen Time > Content & Privacy > scroll to Allow Changes, and check to see if Account changes are allowed. If not, enable them and check to see if your Apple ID is no longer grey.

The setting you will need to define is "Allow account modification". The setting can be found under the "Restrictions" settings within your iOS device Policy . If this option is left un-checked, it will not be possible to change the Apple-ID assigned to the device. 

Darrel Mills, this may also be preventing you from changing your settings, if your device was enrolled via Apple Business Manager.