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How to restrict user access to the Apple ID Banner in settings

Hello all,

Am currently trying to restrict our users from accessing the Apple ID Banner at the top of the settings so they can't log out of the iCloud email. Do not see the setting anywhere and was hoping if this is possible. Another tech said they were able to but forgot where the setting was. I've spent hours trying to locate the setting but see it nowhere in the policy settings.

Any help on this would be appreciated.

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Qoosh over 2 years ago in reply to Tony Truong +1 verified

The setting you will need to define is "Allow account modification". The setting can be found under the "Restrictions" settings within your iOS device Policy . If this option is left un-checked, it will…

0 Qoosh over 2 years ago

Hi Tony,

Thanks for reaching out to the Sophos Community Forum.

Please allow me some time to inquire further about this. I will update you on this thread.

Kushal Lakhan

Team Lead, Global Community Support
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0 Darrel Mills over 2 years ago

The Apple ID banner in settings on my new iPhone XS has been grayed out and unresponsive since setting it up last month. Apps, notes, mail, etc are syncing fine. I’m puzzled. Any ideas?
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0 Tony Truong over 2 years ago in reply to Qoosh

Qoosh,

Any updates on this? Am still trying to get this to be inaccessible as it is a security vulnerability.
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0 Oritz Michael over 2 years ago

There might be restrictions set up on your device, so tap Settings > Screen Time > Content & Privacy > scroll to Allow Changes, and check to see if Account changes are allowed. If not, enable them and check to see if your Apple ID is no longer grey.
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+1 Qoosh over 2 years ago in reply to Tony Truong

The setting you will need to define is "Allow account modification". The setting can be found under the "Restrictions" settings within your iOS device Policy . If this option is left un-checked, it will not be possible to change the Apple-ID assigned to the device.

Darrel Mills, this may also be preventing you from changing your settings, if your device was enrolled via Apple Business Manager.

Kushal Lakhan

Team Lead, Global Community Support
Connect with Sophos Support, get alerted, and be informed.
If a post solves your question, please use the "Verify Answer" button.

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