Windows Phone 10 SD card disabled

Question

Is SMC 5.1.7 compatible with Windows Phone 10? One of our users upgraded to Windows Phone 10. He is syncing mail successfully but gets a message that he can’t use an SD card because of a server policy. I don't see a policy configured in our SMC Windows Phone profile that would prevent the use of an SD card.

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StefanD · Answer

Hi astevens, within Sophos Mobile Control there can be a restriction configured for Windows Phone devices which is called "Forbid SD card". Alternatively, you can also deny the usage of an SD card via an Exchange ActiveSync policy. Please have a look here how to configure this: technet.microsoft.com/.../dn764936.aspx To only show the current settings of the Exchange ActiveSync Policy, use the Exchange Management Shell and run the command "Get-MobileDeviceMailboxPolicy -Identity:"Name of the ActiveSync rule" In there, you should see a property called "AllowStorage card". Best regards Stefan