We are having issues enforcing auto-lock on iOS devices. I have verified that Maximum Auto-Lock (in minutes) is set to 3, and Maximum grace period for device lock set at 5 min. Neither of these settings are working. I have included screenshots of the SMC settings, and the resulting iPhone setting. I have removed the password policy from the iPhone, and pushed it back, issue persist. I verified SMC app was version 8, iPhone is running iOS 11.4.1. I un-enrolled the device and enrolled again, issue persist. I have several phones that have been enrolled for years if not many months all the sudden have the ability to choose up to 1 hour before lock. There is no pattern to the issue, it’s happening on iOS 11.4, iPhone 8 plus, iPhone 7, iPhone SE. Not everyone has the 1 hour option, my device is set to immediately, and I have no other options to increase the auto-lock time. We use the same profiles and policy’s for all the devices. Please advise? This is a major loss prevention issue, these phones need to lock after 5 minutes. Please let me know how to resolve? Thank you.
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