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Lock down Sophos Mobile Control app

Michael Corlett

Hi, is there away i can lock the app down on apple iOS as a user took a phone to test and removed the sophos mobile control app so it lost its manageability. 

Looked into restrictions etc but i cant see anything.



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  • 0

    Hi Michael, 

    If I am not wrong,  you are trying to lock the app so that the user cannot uninstall it from the device without the admin rights?

    Haridoss Sreenivasan
    Technical Support Engineer | Sophos Technical Support
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

  • 0 in reply to Haridoss Sreenivasan

    yes correct, however i have learned that apple devices need to be managed so i need to pair/add the apple device to apple dev to make sophos work properly....

  • 0

    you can disable unenroll via app but user can still delete the app, however this does not unenrol the device. the device profile installed at the time of onboarding will remain after the app is deleted maintaining manageability. only when this profile is removed is the device unenrolled from the server.

     

    if you enrol the devices using DEP then you can restrict anyone from removing the management profile, but also make sure you disable factory reset.

     

    there is no way to stop people from deleting the only the SMC app, you can restrict people from deleting any apps but you cant specifically target the SMC app alone.

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