Documentation changes for the weeks of March 21st

Table of Contents

• Sophos Firewall
• Sophos Central
• Endpoint
• Mobile
• General

Sophos Firewall

New

• Update WAF reserved ports
  • 19.0 - https://docs.sophos.com/nsg/sophos-firewall/19.0/Help/en-us/webhelp/onlinehelp/AdministratorHelp/SystemServices/ReservedPorts/
  • 18.5 - https://docs.sophos.com/nsg/sophos-firewall/18.5/Help/en-us/webhelp/onlinehelp/AdministratorHelp/SystemServices/ReservedPorts/
  • 18.0 - https://docs.sophos.com/nsg/sophos-firewall/18.0/Help/en-us/webhelp/onlinehelp/AdministratorHelp/SystemServices/ReservedPorts/
    
    
• Convert KBA (KB-000035669) to help: Sophos Firewall: Block applications using the Application Filter
  • 19.0 - https://docs.sophos.com/nsg/sophos-firewall/19.0/Help/en-us/webhelp/onlinehelp/AdministratorHelp/Applications/HowToArticles/BlockApplicationsUsingApplicationFilter/
  • 18.5 - https://docs.sophos.com/nsg/sophos-firewall/18.5/Help/en-us/webhelp/onlinehelp/AdministratorHelp/Applications/HowToArticles/BlockApplicationsUsingApplicationFilter/
  • 18.0 - https://docs.sophos.com/nsg/sophos-firewall/18.0/Help/en-us/webhelp/onlinehelp/AdministratorHelp/Applications/HowToArticles/BlockApplicationsUsingApplicationFilter/
    
    
• How-to article for creating Amazon VPC connection
  • 19.0 - https://docs.sophos.com/nsg/sophos-firewall/19.0/Help/en-us/webhelp/onlinehelp/AdministratorHelp/VPN/SiteToSiteVPN/VPNCreateSiteToSiteVPC/
    
    
• New article where the Backup Now option does not work due to a missing schedule value (hours/minutes).
  • KB 000038358 Sophos Firewall: "Backup now" option not working except when Never is selected as Schedule
    
    
• New article that describes what to do if you lose access to a device you use for Multi-Factor Authentication (MFA) and you are unable to sign in to the Sophos Firewall Admin UI.
  • KB-000043846 Sophos Firewall: Multi-Factor Authentication Recovery
    
    

Updated

• Add the snapshot to our SIP documentation
  • 19.0 - https://docs.sophos.com/nsg/sophos-firewall/19.0/Help/en-us/webhelp/onlinehelp/AdministratorHelp/RulesAndPolicies/FirewallRules/VoIPSIPModuleTurnOnOff/
  • 18.5 - https://docs.sophos.com/nsg/sophos-firewall/18.5/Help/en-us/webhelp/onlinehelp/AdministratorHelp/RulesAndPolicies/FirewallRules/VoIPSIPModuleTurnOnOff/
  • 18.0 - https://docs.sophos.com/nsg/sophos-firewall/18.0/Help/en-us/webhelp/onlinehelp/AdministratorHelp/RulesAndPolicies/FirewallRules/VoIPSIPModuleTurnOnOff/
    
• Restructured licensing page
  • 19.0 - https://docs.sophos.com/nsg/sophos-firewall/19.0/Help/en-us/webhelp/onlinehelp/AdministratorHelp/Administration/Licensing
  • 18.5 - https://docs.sophos.com/nsg/sophos-firewall/18.5/Help/en-us/webhelp/onlinehelp/AdministratorHelp/Administration/Licensing
    
• Updated FastPath offloading on the help
  • 19.0 - https://docs.sophos.com/nsg/sophos-firewall/19.0/Help/en-us/webhelp/onlinehelp/AdministratorHelp/GettingStarted/Architecture
  • 18.5 - https://docs.sophos.com/nsg/sophos-firewall/18.5/Help/en-us/webhelp/onlinehelp/AdministratorHelp/GettingStarted/Architecture
    
• Remove Commvault anti-spam service
  • 19.0 - https://docs.sophos.com/nsg/sophos-firewall/19.0/Help/en-us/webhelp/onlinehelp/AdministratorHelp/HostsAndServices/IPHost/DefaultAddressesAndPorts/
  • 18.5 - https://docs.sophos.com/nsg/sophos-firewall/18.5/Help/en-us/webhelp/onlinehelp/AdministratorHelp/HostsAndServices/IPHost/DefaultAddressesAndPorts/
    
    
• How-to article for creating Amazon VPC connection
  • 19.0 - https://docs.sophos.com/nsg/sophos-firewall/19.0/Help/en-us/webhelp/onlinehelp/AdministratorHelp/VPN/SiteToSiteVPN/VPNCreateSiteToSiteVPC/
    
    
• The antispam Cyren engine is replaced with SASI
  • 18.5 - https://docs.sophos.com/nsg/sophos-firewall/18.5/Help/en-us/webhelp/onlinehelp/AdministratorHelp/Logs/LogFileDetails/
    
    
• Use the built-in VPN in iOS to make an IPsec connection.
  • KB 000043857: Sophos Firewall: Establish an IPsec connection using the built-in iOS VPN
    
    

• The "Reset password via SFLoader" section was removed.
  • KB-000035990: Sophos Firewall: Reset or change the admin password
    
    

Sophos Central

New

• New article regarding expected/transient logging event that can occur during normal API operations for any Central service integrations.
  • KB 000043845 Sophos Central Dashboard: Audit logs show 'anonymous' and 'failed authentication'
    
    

Updated

• Fixed the broken link to Central online help.
  • KB-000035870 Sophos Central Admin: Remediate an orange health status
    
    
• Updated latest version indicated on the KB and uploaded new list of third-party security software that can be removed by Sophos CRT.
  • KB-000034009 Sophos CRT: List of third-party security software removed by Sophos
    
    
• Updated the section "Why is there no allow or block sender link in the Smart Banner?".
  • KB-000039140: Sophos Central Email: Smart Banners ​frequently asked questions
    
    

Endpoint

Updated

• SAV for Linux 10 retirement date added.
  • KB 000034795 Retirement calendar for Sophos Endpoint & Server products, Management Consoles and PureMessage
    
    
• List of platforms updated (linked to release notes)
  • KB 000039161 Sophos Protection for Linux: List of system requirements and tested platforms
    
    

Mobile

Updated

• New Sophos Mobile Control client released globally
  • KB 000043006 RESOLVED Advisory - Sophos Mobile: App Protection and App Control does not work after client update
    
    

General

Updated

• Sophos Protection for Linux SDU collection added
  • KB 000033508 Sophos Diagnostic Utility (SDU): Using the utility and sending files to Sophos Technical Support