Documentation changes for the week of June 14th

This blog post will list the main changes that occurred in our product documentation and knowledge base.

Sophos Firewall

New

• Configure DHCP options for Avaya IP phones
  • https://docs.sophos.com/nsg/sophos-firewall/18.5/Help/en-us/webhelp/onlinehelp/nsg/sfos/learningContent/NetworkDHCPOptionObjects.html
  • https://docs.sophos.com/nsg/sophos-firewall/18.0/Help/en-us/webhelp/onlinehelp/nsg/sfos/learningContent/NetworkDHCPOptionObjects.html
    
    
• Certificates update for 18.5
  • https://docs.sophos.com/nsg/sophos-firewall/18.5/Help/en-us/webhelp/onlinehelp/nsg/concepts/Certificates.html
  • https://docs.sophos.com/nsg/sophos-firewall/18.5/Help/en-us/webhelp/onlinehelp/nsg/tasks/CertificateAdd.html
  • https://docs.sophos.com/nsg/sophos-firewall/18.5/Help/en-us/webhelp/onlinehelp/nsg/tasks/CertificatesUpload.html
  • https://docs.sophos.com/nsg/sophos-firewall/18.5/Help/en-us/webhelp/onlinehelp/nsg/tasks/CertificatesLocallySignedGenerate.html
  • https://docs.sophos.com/nsg/sophos-firewall/18.5/Help/en-us/webhelp/onlinehelp/nsg/tasks/CertificatesSigningRequestGenerate.html
  • https://docs.sophos.com/nsg/sophos-firewall/18.5/Help/en-us/webhelp/onlinehelp/nsg/tasks/CertificateDownload.html
  • https://docs.sophos.com/nsg/sophos-firewall/18.5/Help/en-us/webhelp/onlinehelp/nsg/tasks/CertificateImport.html
  • https://docs.sophos.com/nsg/sophos-firewall/18.5/Help/en-us/webhelp/onlinehelp/nsg/tasks/CertificateRevoke.html
    
    
• SATC replacement for 18.5
  • https://docs.sophos.com/nsg/sophos-firewall/18.5/Help/en-us/webhelp/onlinehelp/nsg/sfos/learningContent/AuthenticationSetupSATC.html
  • https://docs.sophos.com/nsg/sophos-firewall/18.5/Help/en-us/webhelp/onlinehelp/nsg/sfos/concepts/AuthenticationSATC.html
    
    
• Decrypt IKEv1 and IKEv2 or ESP packets via Wireshark
  • KB 000040768: Sophos Firewall: Decrypt IKE or ESP packets
    
    
• How to extract log files from the Sophos Firewall for analysis
  • KB 000042152: Sophos Firewall: Transfer files using WinSCP
    
    
• Best practices for the Sophos Firewall configurations
  • KB 000042127: Sophos Firewall: Best practices
    
    

Updated

• Added table describing ovf templates
  • https://docs.sophos.com/nsg/sophos-firewall/18.5/Help/en-us/webhelp/onlinehelp/nsg/sfos/vsAppliancesGuide/tasks/VMwareInstall.html
  • https://docs.sophos.com/nsg/sophos-firewall/18.0/Help/en-us/webhelp/onlinehelp/nsg/sfos/vsAppliancesGuide/tasks/VMwareInstall.html
    
    
• Added note about port 8091 used for auth
  • https://docs.sophos.com/nsg/sophos-firewall/18.5/Help/en-us/webhelp/onlinehelp/nsg/sfos/concepts/AuthenticationMethods.html
  • https://docs.sophos.com/nsg/sophos-firewall/18.0/Help/en-us/webhelp/onlinehelp/nsg/sfos/concepts/AuthenticationMethods.html
    
    
• Updated step one and changed Remote Action to Remote Access. Outdated references to XG and screenshots were removed.
  • KB 000038367: Sophos XG Firewall: How to configure SSL VPN (remote access) with LDAP authentication
    
    
• The AP55 and AP55C were removed from the 5GHz Mesh feature for the Sophos UTM and Sophos Firewall. The products don’t support it.
  • KB-000037097: Sophos Wireless Access Points: Mesh compatibility list
    
    

Sophos Central

New

• Modern Web (Decrypt HTTPS)
  Added information on SSL/TLS decryption of HTTPS websites
  • https://docs.sophos.com/central/Customer/help/en-us/central/Customer/concepts/tasks/DecryptHTTPS.html

• Added information on deleting AD Sync data.
  • https://docs.sophos.com/central/Customer/help/en-us/central/Customer/tasks/DeleteSyncData.html
  • https://docs.sophos.com/central/Customer/help/en-us/central/Customer/concepts/ActiveDirectorySync.html

• Help for Managed Customer Orders in Sophos Central Partner
  These are subscription licenses are available to a limited number of partners.
  
  • https://docs.sophos.com/central/Partner/help/en-us/central/Partner/concepts/ManagedCustomerOrders.html
  • https://docs.sophos.com/central/Partner/help/en-us/central/Partner/concepts/Sophos_Central_Customers.html
  • https://docs.sophos.com/central/Partner/help/en-us/central/Partner/concepts/ManagedCustomerUsage.html

Updated

• Clarified how updating works for devices that are turned off.
  • https://docs.sophos.com/central/Customer/help/en-us/central/Customer/concepts/ConfigureUpdatingPolicy.html
  • https://docs.sophos.com/central/Customer/help/en-us/central/Customer/concepts/ConfigureUpdatingPolicyServer.html
    
    
• Added information about limitations for flex licensing and early access programs.
  • https://docs.sophos.com/central/Partner/help/en-us/central/Partner/concepts/Sophos_Central_Customers.html
  • https://docs.sophos.com/central/Partner/help/en-us/central/Partnerr/tasks/Monthly_usage.html
  • https://docs.sophos.com/central/Customer/help/en-us/central/Customer/r/concepts/EarlyAccessPrograms.html
    
    
• Minor changes to Scheduled Queries UI.
  • https://docs.sophos.com/central/Customer/help/en-us/central/Customer/tasks/ScheduleQueries.html
    
    
• Updated installation and software management process for devices managed in Sophos Central
  • https://docs.sophos.com/central/Customer/help/en-us/central/Customer/concepts/ManageComputers.html
  • https://docs.sophos.com/central/Customer/help/en-us/central/Customer/concepts/Servers.html
    
    
• Added instructions for setting up an internal email route to Google Workplace.
  • https://docs.sophos.com/central/Customer/help/en-us/central/Customer/learningContents/ConfigureGSuite.html
    
    
• Added information about the types of Smart Banners available
  • https://docs.sophos.com/central/Customer/help/en-us/central/Customer/concepts/EmailSmartBanners.html
    
    
• Added information about updating Microsoft Office versions for the Phish Threat Outlook Add-in.
  • https://docs.sophos.com/central/Customer/help/en-us/central/Customer/learningContents/InstallOutlookAddinPhishThreat.html
    
    
• Updated the Windows command line options.
  • https://docs.sophos.com/central/Customer/help/en-us/central/Customer/references/CentralWindowsCommandLineOptions.html
    
    
• Attached the latest SEC platform requirements.
  • KB 000034074: Sophos Enterprise Console and Sophos Central: Supported Windows Endpoint and Server Platforms
    
    

Endpoint

Updated

• The link for the SEC Advanced Start up Guide was updated.
  • KB 000038997: Sophos Enterprise Console: Information about Sophos Credential Store
    
    
• The swi_fc.exe service was added under the Sophos Web Intelligence Service row since the said service wasn’t in the article and a partner was asking about it.
  • KB 000033322: Sophos Windows Endpoint: Components and services
    
    

Others

New

• Minimum Escalation Requirements when escalating an MTD case.
  • KB 000041977: MER: Managed Threat Detection (MTD) for Windows

Updated

• Updated the external link to check the CRL and OCSP access.
  • KB 000033919: Sophos Update Manager: Timeout while attempting to connect to the specified address. There may be a problem with the network
    
    
• Updated the migration path for the Legacy SATC client.
  • KB 000039441: Sophos Web Appliance: Migration to Sophos Firewall Web Protection
    
    
• Updated the migration path for the Legacy SATC client.
  • KB 000035279: Retirement calendar for Sophos SG UTM, Sophos Firewall, Wireless, and RED