Thread Info
  • State Suggested Answer
  • Locked Locked
  • Replies 5 replies
  • Answers 1 answer
  • Subscribers 2 subscribers
  • Views 14962 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Update Manager Can't Update, Decode Operation Failed Pointing to Checksum of Setup.exe

David Huang

Here's the log entry:

 

4/19/2017 3:36:01 PM Error Decode operation failed when decoding product release 'A845A8B5-6532-4EF1-B19E-1DB2B3CB73D1'. Details: Checksum error: f5f3350afd95e4d24e73c2705d9458fcx000 -> Setup.exe

If I delete Setup.exe does it recreate one? How should I proceed here?

 

Thanks.



This thread was automatically locked due to age.
Parents
  • 0

    Hello David Huang,

    there's perhaps more than one Setup.exe. And yes, it would recreate it (actually it would just copy f5f3350afd95e4d24e73c2705d9458fcx000.dat from %ProgramData%\Sophos\Update Manager\Update Manager\Warehouse\ and rename it. The error is in the .dat file which doesn't have the expected checksum f5f3350afd95e4d24e73c2705d9458fc. It's best to empty the \Warehouse and either wait for the next update cycle or use Update now from the Update Managers view.

    Christian

Reply
  • 0

    Hello David Huang,

    there's perhaps more than one Setup.exe. And yes, it would recreate it (actually it would just copy f5f3350afd95e4d24e73c2705d9458fcx000.dat from %ProgramData%\Sophos\Update Manager\Update Manager\Warehouse\ and rename it. The error is in the .dat file which doesn't have the expected checksum f5f3350afd95e4d24e73c2705d9458fc. It's best to empty the \Warehouse and either wait for the next update cycle or use Update now from the Update Managers view.

    Christian

Children
Unfiltered HTML