I have one computer in a lab situation that won't install My sohpos endpoint software. Here is the log file that it shot out about what the error is. I saw an error 0x643 and after looking this up was of no use. But here is the log file it gave me.
8/15/2017,3:57:20 PM,Information,------------------ Beginning installation of Sophos Anti-Virus and AutoUpdate ------------------,
8/15/2017,3:57:20 PM,Information,Setup version 3.3.2.316,
8/15/2017,3:57:20 PM,Information,Command line: c:\users\owner\appdata\local\temp\sophos_bootstrap\setup.exe -server dzr-mcs-amzn-us-west-2-fa88.upe.p.hmr.sophos.com -token ***************** -edxtimestamp 20170815T205157Z,
8/15/2017,3:57:20 PM,Information,Process security set successfully,
8/15/2017,3:57:20 PM,Information,Setup program was run from C:\Users\owner\AppData\Local\Temp\sophos_bootstrap,
8/15/2017,3:57:20 PM,Information,Checking system TMP paths.,
8/15/2017,3:57:20 PM,Information,Checking TMP...,
8/15/2017,3:57:20 PM,Information,Temp path for System found: 'C:\Windows\TEMP'.,
8/15/2017,3:57:20 PM,Information,Sophos Endpoint Defense is not installed,
8/15/2017,3:57:20 PM,Information,Migration: 0,
8/15/2017,3:57:20 PM,Information,Migration ID: ,
8/15/2017,3:57:20 PM,Information,Migration Job: 0,
8/15/2017,3:57:20 PM,Information,SEC initiated: 0,
8/15/2017,3:57:20 PM,Information,SEC-initiated migration: 0,
8/15/2017,3:57:20 PM,Information,Tamper protection is not installed,
8/15/2017,3:57:20 PM,Information,Checking if Sophos Anti-Virus or Sophos AutoUpdate are installed...,
8/15/2017,3:57:20 PM,Information,Starting wizard to collect information from user...,
8/15/2017,3:57:22 PM,Information,Checking for internet connectivity...,
8/15/2017,3:57:22 PM,Success,Successfully connected to the URL http://dci.sophosupd.com/.,
8/15/2017,3:57:22 PM,Information,Checking for internet connectivity...,
8/15/2017,3:57:22 PM,Success,Successfully connected to the URL dzr-mcs-amzn-us-west-2-fa88.upe.p.hmr.sophos.com/.../ep.,
8/15/2017,3:57:30 PM,Information,Starting the install sequence.,
8/15/2017,3:57:30 PM,Information,Checking for local third-party software...,
8/15/2017,3:57:30 PM,Information,Sending data back to Sophos...,
8/15/2017,3:57:31 PM,Success,Successfully connected to the URL d1.sophosupd.com/.../x.xml.,
8/15/2017,3:57:31 PM,Information,Done.,
8/15/2017,3:57:31 PM,Information,Installing MSI...,
8/15/2017,3:57:31 PM,Information,Copying ESCDP.dat...,
8/15/2017,3:57:31 PM,Information,SAV not present, skipping install.,
8/15/2017,3:57:31 PM,Information,Registering SAV with AutoUpdate...,
8/15/2017,3:57:31 PM,Information,Installing MCS...,
8/15/2017,3:57:31 PM,Information,Started installing C:\Users\owner\AppData\Local\Temp\sophos_bootstrap\mcsep\Sophos Management Communications System.msi ...,
8/15/2017,3:57:31 PM,ERROR,There was an unexpected problem with the installation of Sophos Endpoint Security and Control. Details: Sophos Management Communications System installation failed with error 0x643,
8/15/2017,3:57:39 PM,Information,Sending EBS feedback to Sophos...,
8/15/2017,3:57:39 PM,Information,Sending data back to Sophos...,
8/15/2017,3:57:39 PM,Success,Successfully connected to the URL d1.sophosupd.com/.../x.xml.,
8/15/2017,3:57:39 PM,Information,------------------ Found errors during installation: 134 ------------------,
8/15/2017,3:57:39 PM,Information,------------------ Installation program finishing with code 134 ------------------,
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