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Windows 10 failed to install on 1 computer but the other 23 worked fine.

I have one computer in a lab situation that won't install My sohpos endpoint software. Here is the log file that it shot out about what the error is. I saw an error 0x643 and after looking this up was of no use. But here is the log file it gave me.

8/15/2017,3:57:20 PM,Information,------------------ Beginning installation of Sophos Anti-Virus and AutoUpdate ------------------,
8/15/2017,3:57:20 PM,Information,Setup version 3.3.2.316,
8/15/2017,3:57:20 PM,Information,Command line: c:\users\owner\appdata\local\temp\sophos_bootstrap\setup.exe -server dzr-mcs-amzn-us-west-2-fa88.upe.p.hmr.sophos.com -token ***************** -edxtimestamp 20170815T205157Z,
8/15/2017,3:57:20 PM,Information,Process security set successfully,
8/15/2017,3:57:20 PM,Information,Setup program was run from C:\Users\owner\AppData\Local\Temp\sophos_bootstrap,
8/15/2017,3:57:20 PM,Information,Checking system TMP paths.,
8/15/2017,3:57:20 PM,Information,Checking TMP...,
8/15/2017,3:57:20 PM,Information,Temp path for System found: 'C:\Windows\TEMP'.,
8/15/2017,3:57:20 PM,Information,Sophos Endpoint Defense is not installed,
8/15/2017,3:57:20 PM,Information,Migration: 0,
8/15/2017,3:57:20 PM,Information,Migration ID: ,
8/15/2017,3:57:20 PM,Information,Migration Job: 0,
8/15/2017,3:57:20 PM,Information,SEC initiated: 0,
8/15/2017,3:57:20 PM,Information,SEC-initiated migration: 0,
8/15/2017,3:57:20 PM,Information,Tamper protection is not installed,
8/15/2017,3:57:20 PM,Information,Checking if Sophos Anti-Virus or Sophos AutoUpdate are installed...,
8/15/2017,3:57:20 PM,Information,Starting wizard to collect information from user...,
8/15/2017,3:57:22 PM,Information,Checking for internet connectivity...,
8/15/2017,3:57:22 PM,Success,Successfully connected to the URL http://dci.sophosupd.com/.,
8/15/2017,3:57:22 PM,Information,Checking for internet connectivity...,
8/15/2017,3:57:22 PM,Success,Successfully connected to the URL dzr-mcs-amzn-us-west-2-fa88.upe.p.hmr.sophos.com/.../ep.,
8/15/2017,3:57:30 PM,Information,Starting the install sequence.,
8/15/2017,3:57:30 PM,Information,Checking for local third-party software...,
8/15/2017,3:57:30 PM,Information,Sending data back to Sophos...,
8/15/2017,3:57:31 PM,Success,Successfully connected to the URL d1.sophosupd.com/.../x.xml.,
8/15/2017,3:57:31 PM,Information,Done.,
8/15/2017,3:57:31 PM,Information,Installing MSI...,
8/15/2017,3:57:31 PM,Information,Copying ESCDP.dat...,
8/15/2017,3:57:31 PM,Information,SAV not present, skipping install.,
8/15/2017,3:57:31 PM,Information,Registering SAV with AutoUpdate...,
8/15/2017,3:57:31 PM,Information,Installing MCS...,
8/15/2017,3:57:31 PM,Information,Started installing C:\Users\owner\AppData\Local\Temp\sophos_bootstrap\mcsep\Sophos Management Communications System.msi ...,
8/15/2017,3:57:31 PM,ERROR,There was an unexpected problem with the installation of Sophos Endpoint Security and Control. Details: Sophos Management Communications System installation failed with error 0x643,
8/15/2017,3:57:39 PM,Information,Sending EBS feedback to Sophos...,
8/15/2017,3:57:39 PM,Information,Sending data back to Sophos...,
8/15/2017,3:57:39 PM,Success,Successfully connected to the URL d1.sophosupd.com/.../x.xml.,
8/15/2017,3:57:39 PM,Information,------------------ Found errors during installation: 134 ------------------,
8/15/2017,3:57:39 PM,Information,------------------ Installation program finishing with code 134 ------------------,

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0 derekarnold over 7 years ago

Here is my MCS log file for those that want it...

=== Verbose logging started: 8/15/2017 15:57:31 Build type: SHIP UNICODE 5.00.10011.00 Calling process: C:\Users\owner\AppData\Local\Temp\sophos_bootstrap\setup.exe ===
MSI (c) (64:54) [15:57:31:047]: Resetting cached policy values
MSI (c) (64:54) [15:57:31:047]: Machine policy value 'Debug' is 0
MSI (c) (64:54) [15:57:31:047]: ******* RunEngine:
******* Product: C:\Users\owner\AppData\Local\Temp\sophos_bootstrap\mcsep\Sophos Management Communications System.msi
******* Action:
******* CommandLine: **********
MSI (c) (64:54) [15:57:31:047]: Client-side and UI is none or basic: Running entire install on the server.
MSI (c) (64:54) [15:57:31:047]: Grabbed execution mutex.
MSI (c) (64:54) [15:57:31:094]: Cloaking enabled.
MSI (c) (64:54) [15:57:31:094]: Attempting to enable all disabled privileges before calling Install on Server
MSI (c) (64:54) [15:57:31:094]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (38:0C) [15:57:31:110]: Running installation inside multi-package transaction C:\Users\owner\AppData\Local\Temp\sophos_bootstrap\mcsep\Sophos Management Communications System.msi
MSI (s) (38:0C) [15:57:31:110]: Grabbed execution mutex.
MSI (s) (38:40) [15:57:31:110]: Resetting cached policy values
MSI (s) (38:40) [15:57:31:110]: Machine policy value 'Debug' is 0
MSI (s) (38:40) [15:57:31:110]: ******* RunEngine:
******* Product: C:\Users\owner\AppData\Local\Temp\sophos_bootstrap\mcsep\Sophos Management Communications System.msi
******* Action:
******* CommandLine: **********
MSI (s) (38:40) [15:57:31:110]: Machine policy value 'DisableUserInstalls' is 0
MSI (s) (38:40) [15:57:31:110]: Setting cached product context: machine assigned for product: 530C9330E0BC1AA4A849C6039628DB68
MSI (s) (38:40) [15:57:31:110]: Using cached product context: machine assigned for product: 530C9330E0BC1AA4A849C6039628DB68
MSI (s) (38:40) [15:57:31:110]: Setting cached product context: machine assigned for product: 68AB67CA3301FFFF7706C0F070E41400
MSI (s) (38:40) [15:57:31:110]: Using cached product context: machine assigned for product: 68AB67CA3301FFFF7706C0F070E41400
MSI (s) (38:40) [15:57:31:110]: Setting cached product context: machine assigned for product: 68AB67CA408033019195008142320776
MSI (s) (38:40) [15:57:31:110]: Using cached product context: machine assigned for product: 68AB67CA408033019195008142320776
MSI (s) (38:40) [15:57:31:110]: Setting cached product context: machine assigned for product: 6BD1AB8EA60C7804B93483059A31B24F
MSI (s) (38:40) [15:57:31:110]: Using cached product context: machine assigned for product: 6BD1AB8EA60C7804B93483059A31B24F
MSI (s) (38:40) [15:57:31:110]: Setting cached product context: machine assigned for product: 6E8D947A316B3EB3F8F540C548BE2AB9
MSI (s) (38:40) [15:57:31:110]: Using cached product context: machine assigned for product: 6E8D947A316B3EB3F8F540C548BE2AB9
MSI (s) (38:40) [15:57:31:110]: Setting cached product context: machine assigned for product: 818DCFD4A63092246AD7FC71CD64D129
MSI (s) (38:40) [15:57:31:110]: Using cached product context: machine assigned for product: 818DCFD4A63092246AD7FC71CD64D129
MSI (s) (38:40) [15:57:31:110]: Setting cached product context: machine assigned for product: A089CE062ADB6BC44A720BA745894BAC
MSI (s) (38:40) [15:57:31:110]: Using cached product context: machine assigned for product: A089CE062ADB6BC44A720BA745894BAC
MSI (s) (38:40) [15:57:31:110]: Note: 1: 2203 2: C:\Windows\Installer\inprogressinstallinfo.ipi 3: -2147287038
MSI (s) (38:40) [15:57:31:110]: SRSetRestorePoint skipped for this transaction.
MSI (s) (38:40) [15:57:31:110]: File will have security applied from OpCode.
MSI (s) (38:40) [15:57:31:110]: SOFTWARE RESTRICTION POLICY: Verifying package --> 'C:\Users\owner\AppData\Local\Temp\sophos_bootstrap\mcsep\Sophos Management Communications System.msi' against software restriction policy
MSI (s) (38:40) [15:57:31:110]: SOFTWARE RESTRICTION POLICY: C:\Users\owner\AppData\Local\Temp\sophos_bootstrap\mcsep\Sophos Management Communications System.msi has a digital signature
MSI (s) (38:40) [15:57:31:157]: SOFTWARE RESTRICTION POLICY: C:\Users\owner\AppData\Local\Temp\sophos_bootstrap\mcsep\Sophos Management Communications System.msi is permitted to run at the 'unrestricted' authorization level.
MSI (s) (38:40) [15:57:31:157]: Creating MSIHANDLE (1) of type 790542 for thread 4928
MSI (s) (38:40) [15:57:31:157]: MSCOREE not loaded loading copy from system32
MSI (s) (38:40) [15:57:31:172]: End dialog not enabled
MSI (s) (38:40) [15:57:31:172]: Original package ==> C:\Users\owner\AppData\Local\Temp\sophos_bootstrap\mcsep\Sophos Management Communications System.msi
MSI (s) (38:40) [15:57:31:172]: Package we're running from ==> C:\Windows\Installer\d5fd.msi
MSI (s) (38:40) [15:57:31:172]: APPCOMPAT: Compatibility mode property overrides found.
MSI (s) (38:40) [15:57:31:172]: APPCOMPAT: looking for appcompat database entry with ProductCode '{2C14E1A2-C4EB-466E-8374-81286D723D3A}'.
MSI (s) (38:40) [15:57:31:172]: APPCOMPAT: no matching ProductCode found in database.
MSI (s) (38:40) [15:57:31:188]: Machine policy value 'TransformsSecure' is 0
MSI (s) (38:40) [15:57:31:188]: User policy value 'TransformsAtSource' is 0
MSI (s) (38:40) [15:57:31:188]: Machine policy value 'DisablePatch' is 0
MSI (s) (38:40) [15:57:31:188]: Machine policy value 'AllowLockdownPatch' is 0
MSI (s) (38:40) [15:57:31:188]: Machine policy value 'DisableLUAPatching' is 0
MSI (s) (38:40) [15:57:31:188]: Machine policy value 'DisableFlyWeightPatching' is 0
MSI (s) (38:40) [15:57:31:188]: Enabling baseline caching for this transaction since all active patches are MSI 3.0 style MSPs or at least one MSI 3.0 minor update patch is active
MSI (s) (38:40) [15:57:31:188]: APPCOMPAT: looking for appcompat database entry with ProductCode '{2C14E1A2-C4EB-466E-8374-81286D723D3A}'.
MSI (s) (38:40) [15:57:31:188]: APPCOMPAT: no matching ProductCode found in database.
MSI (s) (38:40) [15:57:31:188]: Transforms are not secure.
MSI (s) (38:40) [15:57:31:188]: Note: 1: 2205 2: 3: Control
MSI (s) (38:40) [15:57:31:188]: PROPERTY CHANGE: Adding MsiLogFileLocation property. Its value is 'C:\Users\owner\AppData\Local\Temp\Sophos MCS Install Log.txt'.
MSI (s) (38:40) [15:57:31:188]: Command Line: REBOOT=REALLYSUPPRESS TOKEN=e3da325ea35861302c3cbef987931bb148acf33a70f2cac3a0ec309371abe1a8 SERVER=dzr-mcs-amzn-us-west-2-fa88.upe.p.hmr.sophos.com PROXIES= PROXYCREDENTIALS= CURRENTDIRECTORY=C:\Users\owner\AppData\Local\Temp\sophos_bootstrap CLIENTUILEVEL=3 CLIENTPROCESSID=5988
MSI (s) (38:40) [15:57:31:188]: PROPERTY CHANGE: Adding PackageCode property. Its value is '{62E8F004-FC79-441E-AF5F-627A91CF1509}'.
MSI (s) (38:40) [15:57:31:188]: Product Code passed to Engine.Initialize: ''
MSI (s) (38:40) [15:57:31:188]: Product Code from property table before transforms: '{2C14E1A2-C4EB-466E-8374-81286D723D3A}'
MSI (s) (38:40) [15:57:31:188]: Product Code from property table after transforms: '{2C14E1A2-C4EB-466E-8374-81286D723D3A}'
MSI (s) (38:40) [15:57:31:188]: Product not registered: beginning first-time install
MSI (s) (38:40) [15:57:31:188]: Product {2C14E1A2-C4EB-466E-8374-81286D723D3A} is not managed.
MSI (s) (38:40) [15:57:31:188]: MSI_LUA: Credential prompt not required, user is an admin
MSI (s) (38:40) [15:57:31:188]: PROPERTY CHANGE: Adding ProductState property. Its value is '-1'.
MSI (s) (38:40) [15:57:31:188]: Entering CMsiConfigurationManager::SetLastUsedSource.
MSI (s) (38:40) [15:57:31:188]: User policy value 'SearchOrder' is 'nmu'
MSI (s) (38:40) [15:57:31:188]: Adding new sources is allowed.
MSI (s) (38:40) [15:57:31:188]: PROPERTY CHANGE: Adding PackagecodeChanging property. Its value is '1'.
MSI (s) (38:40) [15:57:31:188]: Package name extracted from package path: 'Sophos Management Communications System.msi'
MSI (s) (38:40) [15:57:31:188]: Package to be registered: 'Sophos Management Communications System.msi'
MSI (s) (38:40) [15:57:31:188]: Note: 1: 2262 2: AdminProperties 3: -2147287038
MSI (s) (38:40) [15:57:31:188]: Machine policy value 'DisableMsi' is 0
MSI (s) (38:40) [15:57:31:188]: Machine policy value 'AlwaysInstallElevated' is 0
MSI (s) (38:40) [15:57:31:188]: User policy value 'AlwaysInstallElevated' is 0
MSI (s) (38:40) [15:57:31:188]: Product installation will be elevated because user is admin and product is being installed per-machine.
MSI (s) (38:40) [15:57:31:188]: Running product '{2C14E1A2-C4EB-466E-8374-81286D723D3A}' with elevated privileges: Product is assigned.
MSI (s) (38:40) [15:57:31:188]: PROPERTY CHANGE: Adding REBOOT property. Its value is 'REALLYSUPPRESS'.
MSI (s) (38:40) [15:57:31:188]: PROPERTY CHANGE: Adding TOKEN property. Its value is 'e3da325ea35861302c3cbef987931bb148acf33a70f2cac3a0ec309371abe1a8'.
MSI (s) (38:40) [15:57:31:188]: PROPERTY CHANGE: Adding SERVER property. Its value is 'dzr-mcs-amzn-us-west-2-fa88.upe.p.hmr.sophos.com'.
MSI (s) (38:40) [15:57:31:188]: PROPERTY CHANGE: Adding CURRENTDIRECTORY property. Its value is 'C:\Users\owner\AppData\Local\Temp\sophos_bootstrap'.
MSI (s) (38:40) [15:57:31:188]: PROPERTY CHANGE: Adding CLIENTUILEVEL property. Its value is '3'.
MSI (s) (38:40) [15:57:31:188]: PROPERTY CHANGE: Adding CLIENTPROCESSID property. Its value is '5988'.
MSI (s) (38:40) [15:57:31:188]: Machine policy value 'DisableAutomaticApplicationShutdown' is 0
MSI (s) (38:40) [15:57:31:204]: PROPERTY CHANGE: Adding MsiRestartManagerSessionKey property. Its value is '433f64542ecfa349a39f68c8955901a6'.
MSI (s) (38:40) [15:57:31:204]: RESTART MANAGER: Session opened.
MSI (s) (38:40) [15:57:31:204]: TRANSFORMS property is now:
MSI (s) (38:40) [15:57:31:204]: PROPERTY CHANGE: Adding VersionDatabase property. Its value is '300'.
MSI (s) (38:40) [15:57:31:204]: SHELL32::SHGetFolderPath returned: C:\Users\owner\AppData\Roaming
MSI (s) (38:40) [15:57:31:204]: SHELL32::SHGetFolderPath returned: C:\Users\owner\Favorites
MSI (s) (38:40) [15:57:31:204]: SHELL32::SHGetFolderPath returned: C:\Users\owner\AppData\Roaming\Microsoft\Windows\Network Shortcuts
MSI (s) (38:40) [15:57:31:204]: SHELL32::SHGetFolderPath returned: C:\Users\owner\Documents
MSI (s) (38:40) [15:57:31:204]: SHELL32::SHGetFolderPath returned: C:\Users\owner\AppData\Roaming\Microsoft\Windows\Printer Shortcuts
MSI (s) (38:40) [15:57:31:204]: SHELL32::SHGetFolderPath returned: C:\Users\owner\AppData\Roaming\Microsoft\Windows\Recent
MSI (s) (38:40) [15:57:31:204]: SHELL32::SHGetFolderPath returned: C:\Users\owner\AppData\Roaming\Microsoft\Windows\SendTo
MSI (s) (38:40) [15:57:31:204]: SHELL32::SHGetFolderPath returned: C:\Users\owner\AppData\Roaming\Microsoft\Windows\Templates
MSI (s) (38:40) [15:57:31:204]: SHELL32::SHGetFolderPath returned: C:\ProgramData
MSI (s) (38:40) [15:57:31:204]: SHELL32::SHGetFolderPath returned: C:\Users\owner\AppData\Local
MSI (s) (38:40) [15:57:31:204]: SHELL32::SHGetFolderPath returned: C:\Users\owner\Pictures
MSI (s) (38:40) [15:57:31:204]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools
MSI (s) (38:40) [15:57:31:204]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
MSI (s) (38:40) [15:57:31:204]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs
MSI (s) (38:40) [15:57:31:204]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu
MSI (s) (38:40) [15:57:31:204]: SHELL32::SHGetFolderPath returned: C:\Users\Public\Desktop
MSI (s) (38:40) [15:57:31:204]: SHELL32::SHGetFolderPath returned: C:\Users\owner\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Administrative Tools
MSI (s) (38:40) [15:57:31:204]: SHELL32::SHGetFolderPath returned: C:\Users\owner\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup
MSI (s) (38:40) [15:57:31:204]: SHELL32::SHGetFolderPath returned: C:\Users\owner\AppData\Roaming\Microsoft\Windows\Start Menu\Programs
MSI (s) (38:40) [15:57:31:204]: SHELL32::SHGetFolderPath returned: C:\Users\owner\AppData\Roaming\Microsoft\Windows\Start Menu
MSI (s) (38:40) [15:57:31:204]: SHELL32::SHGetFolderPath returned: C:\Users\owner\Desktop
MSI (s) (38:40) [15:57:31:204]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Templates
MSI (s) (38:40) [15:57:31:204]: SHELL32::SHGetFolderPath returned: C:\Windows\Fonts
MSI (s) (38:40) [15:57:31:204]: Note: 1: 2898 2: MS Sans Serif 3: MS Sans Serif 4: 0 5: 16
MSI (s) (38:40) [15:57:31:219]: MSI_LUA: Setting MsiRunningElevated property to 1 because the install is already running elevated.
MSI (s) (38:40) [15:57:31:219]: PROPERTY CHANGE: Adding MsiRunningElevated property. Its value is '1'.
MSI (s) (38:40) [15:57:31:219]: PROPERTY CHANGE: Adding Privileged property. Its value is '1'.
MSI (s) (38:40) [15:57:31:219]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
MSI (s) (38:40) [15:57:31:219]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
MSI (s) (38:40) [15:57:31:219]: PROPERTY CHANGE: Adding DATABASE property. Its value is 'C:\Windows\Installer\d5fd.msi'.
MSI (s) (38:40) [15:57:31:219]: PROPERTY CHANGE: Adding OriginalDatabase property. Its value is 'C:\Users\owner\AppData\Local\Temp\sophos_bootstrap\mcsep\Sophos Management Communications System.msi'.
MSI (s) (38:40) [15:57:31:219]: Machine policy value 'MsiDisableEmbeddedUI' is 0
MSI (s) (38:40) [15:57:31:219]: EEUI - Disabling MsiEmbeddedUI for service because it's not a quiet/basic install
MSI (s) (38:40) [15:57:31:219]: Note: 1: 2205 2: 3: PatchPackage
MSI (s) (38:40) [15:57:31:219]: Machine policy value 'DisableRollback' is 0
MSI (s) (38:40) [15:57:31:219]: User policy value 'DisableRollback' is 0
MSI (s) (38:40) [15:57:31:219]: PROPERTY CHANGE: Adding UILevel property. Its value is '2'.
=== Logging started: 8/15/2017 15:57:31 ===
MSI (s) (38:40) [15:57:31:219]: Note: 1: 2203 2: C:\Windows\Installer\inprogressinstallinfo.ipi 3: -2147287038
MSI (s) (38:40) [15:57:31:219]: APPCOMPAT: [DetectVersionLaunchCondition] Launch condition already passes.
MSI (s) (38:40) [15:57:31:219]: PROPERTY CHANGE: Adding ACTION property. Its value is 'INSTALL'.
MSI (s) (38:40) [15:57:31:219]: Doing action: INSTALL
MSI (s) (38:40) [15:57:31:219]: Note: 1: 2205 2: 3: ActionText
Action start 15:57:31: INSTALL.
MSI (s) (38:40) [15:57:31:219]: Running ExecuteSequence
MSI (s) (38:40) [15:57:31:219]: Doing action: FindRelatedProducts
MSI (s) (38:40) [15:57:31:219]: Note: 1: 2205 2: 3: ActionText
Action start 15:57:31: FindRelatedProducts.
MSI (s) (38:40) [15:57:31:219]: Doing action: AppSearch
MSI (s) (38:40) [15:57:31:219]: Note: 1: 2205 2: 3: ActionText
Action ended 15:57:31: FindRelatedProducts. Return value 1.
Action start 15:57:31: AppSearch.
MSI (s) (38:40) [15:57:31:219]: Note: 1: 1322 2:
MSI (s) (38:40) [15:57:31:219]: Note: 1: 1322 2:
MSI (s) (38:40) [15:57:31:219]: Doing action: LaunchConditions
MSI (s) (38:40) [15:57:31:219]: Note: 1: 2205 2: 3: ActionText
Action ended 15:57:31: AppSearch. Return value 1.
Action start 15:57:31: LaunchConditions.
MSI (s) (38:40) [15:57:31:219]: Doing action: ValidateProductID
MSI (s) (38:40) [15:57:31:219]: Note: 1: 2205 2: 3: ActionText
Action ended 15:57:31: LaunchConditions. Return value 1.
Action start 15:57:31: ValidateProductID.
MSI (s) (38:40) [15:57:31:219]: Doing action: CostInitialize
MSI (s) (38:40) [15:57:31:219]: Note: 1: 2205 2: 3: ActionText
Action ended 15:57:31: ValidateProductID. Return value 1.
MSI (s) (38:40) [15:57:31:219]: Machine policy value 'MaxPatchCacheSize' is 10
MSI (s) (38:40) [15:57:31:219]: Baseline: Sorting baselines for {2C14E1A2-C4EB-466E-8374-81286D723D3A}.
MSI (s) (38:40) [15:57:31:219]: Baseline: New baseline 4.1.2 from transaction.
MSI (s) (38:40) [15:57:31:219]: Baseline: Sorted order Native: Order 0.
MSI (s) (38:40) [15:57:31:219]: Baseline Data Table:
MSI (s) (38:40) [15:57:31:219]: ProductCode: {2C14E1A2-C4EB-466E-8374-81286D723D3A} Version: 4.1.2 Attributes: 0 PatchId: Native BaselineId: -2147483648 Order: 0
MSI (s) (38:40) [15:57:31:219]: Baseline File Table:
MSI (s) (38:40) [15:57:31:219]: PROPERTY CHANGE: Adding ROOTDRIVE property. Its value is 'C:\'.
MSI (s) (38:40) [15:57:31:219]: PROPERTY CHANGE: Adding CostingComplete property. Its value is '0'.
MSI (s) (38:40) [15:57:31:219]: Note: 1: 2205 2: 3: Patch
MSI (s) (38:40) [15:57:31:219]: Note: 1: 2205 2: 3: PatchPackage
MSI (s) (38:40) [15:57:31:219]: Note: 1: 2205 2: 3: MsiPatchHeaders
MSI (s) (38:40) [15:57:31:219]: Note: 1: 2205 2: 3: __MsiPatchFileList
MSI (s) (38:40) [15:57:31:219]: Note: 1: 2205 2: 3: PatchPackage
MSI (s) (38:40) [15:57:31:219]: Note: 1: 2228 2: 3: PatchPackage 4: SELECT `DiskId`, `PatchId`, `LastSequence` FROM `Media`, `PatchPackage` WHERE `Media`.`DiskId`=`PatchPackage`.`Media_` ORDER BY `DiskId`
MSI (s) (38:40) [15:57:31:219]: Delta compression fallback method for this product transaction is 'MSI 2.0 legacy obsolescence'
MSI (s) (38:40) [15:57:31:219]: Note: 1: 2205 2: 3: Patch
Action start 15:57:31: CostInitialize.
MSI (s) (38:40) [15:57:31:219]: Doing action: FileCost
MSI (s) (38:40) [15:57:31:219]: Note: 1: 2205 2: 3: ActionText
Action ended 15:57:31: CostInitialize. Return value 1.
MSI (s) (38:40) [15:57:31:219]: Note: 1: 2205 2: 3: MsiAssembly
MSI (s) (38:40) [15:57:31:219]: Note: 1: 2205 2: 3: Class
MSI (s) (38:40) [15:57:31:219]: Note: 1: 2205 2: 3: Extension
MSI (s) (38:40) [15:57:31:219]: Note: 1: 2205 2: 3: TypeLib
Action start 15:57:31: FileCost.
MSI (s) (38:40) [15:57:31:219]: Doing action: CostFinalize
MSI (s) (38:40) [15:57:31:219]: Note: 1: 2205 2: 3: ActionText
Action ended 15:57:31: FileCost. Return value 1.
MSI (s) (38:40) [15:57:31:219]: PROPERTY CHANGE: Adding OutOfDiskSpace property. Its value is '0'.
MSI (s) (38:40) [15:57:31:219]: PROPERTY CHANGE: Adding OutOfNoRbDiskSpace property. Its value is '0'.
MSI (s) (38:40) [15:57:31:219]: PROPERTY CHANGE: Adding PrimaryVolumeSpaceAvailable property. Its value is '0'.
MSI (s) (38:40) [15:57:31:219]: PROPERTY CHANGE: Adding PrimaryVolumeSpaceRequired property. Its value is '0'.
MSI (s) (38:40) [15:57:31:219]: PROPERTY CHANGE: Adding PrimaryVolumeSpaceRemaining property. Its value is '0'.
MSI (s) (38:40) [15:57:31:219]: Note: 1: 2205 2: 3: Patch
MSI (s) (38:40) [15:57:31:219]: Note: 1: 2205 2: 3: Condition
MSI (s) (38:40) [15:57:31:219]: PROPERTY CHANGE: Adding TARGETDIR property. Its value is 'C:\'.
MSI (s) (38:40) [15:57:31:219]: PROPERTY CHANGE: Adding INSTALLDIR.4D96E9F9_7E7B_4556_8D25_ABEE814FE4E0 property. Its value is 'C:\'.
MSI (s) (38:40) [15:57:31:219]: PROPERTY CHANGE: Adding Sophos property. Its value is 'C:\Program Files (x86)\Sophos\'.
MSI (s) (38:40) [15:57:31:219]: PROPERTY CHANGE: Adding ManagementCommunicationSystem property. Its value is 'C:\Program Files (x86)\Sophos\Management Communications System\'.
MSI (s) (38:40) [15:57:31:219]: PROPERTY CHANGE: Adding INSTALLDIR property. Its value is 'C:\Program Files (x86)\Sophos\Management Communications System\Endpoint\'.
MSI (s) (38:40) [15:57:31:219]: PROPERTY CHANGE: Adding SophosFolder property. Its value is 'C:\ProgramData\Sophos\'.
MSI (s) (38:40) [15:57:31:219]: PROPERTY CHANGE: Adding Certificates property. Its value is 'C:\ProgramData\Sophos\Certificates\'.
MSI (s) (38:40) [15:57:31:219]: PROPERTY CHANGE: Adding ManagementCommunicationsCertificatesFolder property. Its value is 'C:\ProgramData\Sophos\Certificates\Management Communications System\'.
MSI (s) (38:40) [15:57:31:219]: PROPERTY CHANGE: Adding RemoteManagementSystemFolder property. Its value is 'C:\ProgramData\Sophos\Remote Management System\'.
MSI (s) (38:40) [15:57:31:219]: PROPERTY CHANGE: Adding ThreeFolder property. Its value is 'C:\ProgramData\Sophos\Remote Management System\3\'.
MSI (s) (38:40) [15:57:31:219]: PROPERTY CHANGE: Adding AgentFolder property. Its value is 'C:\ProgramData\Sophos\Remote Management System\3\Agent\'.
MSI (s) (38:40) [15:57:31:219]: PROPERTY CHANGE: Adding AdapterStorageFolder property. Its value is 'C:\ProgramData\Sophos\Remote Management System\3\Agent\AdapterStorage\'.
MSI (s) (38:40) [15:57:31:219]: PROPERTY CHANGE: Adding ManagementCommunicationsSystemFolder property. Its value is 'C:\ProgramData\Sophos\Management Communications System\'.
MSI (s) (38:40) [15:57:31:219]: PROPERTY CHANGE: Adding EndpointFolder property. Its value is 'C:\ProgramData\Sophos\Management Communications System\Endpoint\'.
MSI (s) (38:40) [15:57:31:219]: PROPERTY CHANGE: Adding ConfigurationFolder property. Its value is 'C:\ProgramData\Sophos\Management Communications System\Endpoint\Config\'.
MSI (s) (38:40) [15:57:31:219]: Target path resolution complete. Dumping Directory table...
MSI (s) (38:40) [15:57:31:219]: Note: target paths subject to change (via custom actions or browsing)
MSI (s) (38:40) [15:57:31:219]: Dir (target): Key: TARGETDIR , Object: C:\
MSI (s) (38:40) [15:57:31:219]: Dir (target): Key: WindowsFolder , Object: C:\Windows\
MSI (s) (38:40) [15:57:31:219]: Dir (target): Key: INSTALLDIR.4D96E9F9_7E7B_4556_8D25_ABEE814FE4E0 , Object: C:\
MSI (s) (38:40) [15:57:31:219]: Dir (target): Key: ProgramFilesFolder , Object: C:\Program Files (x86)\
MSI (s) (38:40) [15:57:31:219]: Dir (target): Key: Sophos , Object: C:\Program Files (x86)\Sophos\
MSI (s) (38:40) [15:57:31:219]: Dir (target): Key: ManagementCommunicationSystem , Object: C:\Program Files (x86)\Sophos\Management Communications System\
MSI (s) (38:40) [15:57:31:219]: Dir (target): Key: INSTALLDIR , Object: C:\Program Files (x86)\Sophos\Management Communications System\Endpoint\
MSI (s) (38:40) [15:57:31:219]: Dir (target): Key: CommonAppDataFolder , Object: C:\ProgramData\
MSI (s) (38:40) [15:57:31:219]: Dir (target): Key: SophosFolder , Object: C:\ProgramData\Sophos\
MSI (s) (38:40) [15:57:31:219]: Dir (target): Key: Certificates , Object: C:\ProgramData\Sophos\Certificates\
MSI (s) (38:40) [15:57:31:219]: Dir (target): Key: ManagementCommunicationsCertificatesFolder , Object: C:\ProgramData\Sophos\Certificates\Management Communications System\
MSI (s) (38:40) [15:57:31:219]: Dir (target): Key: RemoteManagementSystemFolder , Object: C:\ProgramData\Sophos\Remote Management System\
MSI (s) (38:40) [15:57:31:219]: Dir (target): Key: ThreeFolder , Object: C:\ProgramData\Sophos\Remote Management System\3\
MSI (s) (38:40) [15:57:31:219]: Dir (target): Key: AgentFolder , Object: C:\ProgramData\Sophos\Remote Management System\3\Agent\
MSI (s) (38:40) [15:57:31:219]: Dir (target): Key: AdapterStorageFolder , Object: C:\ProgramData\Sophos\Remote Management System\3\Agent\AdapterStorage\
MSI (s) (38:40) [15:57:31:219]: Dir (target): Key: ManagementCommunicationsSystemFolder , Object: C:\ProgramData\Sophos\Management Communications System\
MSI (s) (38:40) [15:57:31:219]: Dir (target): Key: EndpointFolder , Object: C:\ProgramData\Sophos\Management Communications System\Endpoint\
MSI (s) (38:40) [15:57:31:219]: Dir (target): Key: ConfigurationFolder , Object: C:\ProgramData\Sophos\Management Communications System\Endpoint\Config\
MSI (s) (38:40) [15:57:31:219]: PROPERTY CHANGE: Adding INSTALLLEVEL property. Its value is '1'.
MSI (s) (38:40) [15:57:31:219]: Note: 1: 2205 2: 3: MsiAssembly
MSI (s) (38:40) [15:57:31:219]: Note: 1: 2228 2: 3: MsiAssembly 4: SELECT `MsiAssembly`.`Attributes`, `MsiAssembly`.`File_Application`, `MsiAssembly`.`File_Manifest`, `Component`.`KeyPath` FROM `MsiAssembly`, `Component` WHERE `MsiAssembly`.`Component_` = `Component`.`Component` AND `MsiAssembly`.`Component_` = ?
Action start 15:57:31: CostFinalize.
MSI (s) (38:40) [15:57:31:219]: Skipping action: IsUninstallAllowed (condition is false)
MSI (s) (38:40) [15:57:31:219]: Doing action: InstallValidate
MSI (s) (38:40) [15:57:31:219]: Note: 1: 2205 2: 3: ActionText
Action ended 15:57:31: CostFinalize. Return value 1.
MSI (s) (38:40) [15:57:31:219]: PROPERTY CHANGE: Deleting MsiRestartManagerSessionKey property. Its current value is '433f64542ecfa349a39f68c8955901a6'.
MSI (s) (38:40) [15:57:31:219]: Note: 1: 2205 2: 3: Dialog
MSI (s) (38:40) [15:57:31:219]: Feature: ProductFeature; Installed: Absent; Request: Local; Action: Local
MSI (s) (38:40) [15:57:31:219]: Component: MCS_Endpoint_Folder; Installed: Absent; Request: Local; Action: Local; Client State: Unknown
MSI (s) (38:40) [15:57:31:219]: Component: RMS_Adapter_Storage_Folder; Installed: Absent; Request: Local; Action: Local; Client State: Unknown
MSI (s) (38:40) [15:57:31:219]: Component: MCS_Endpoint_LicenceAgreements; Installed: Absent; Request: Local; Action: Local; Client State: Unknown
MSI (s) (38:40) [15:57:31:219]: Component: MCS_Endpoint_McsClient; Installed: Absent; Request: Local; Action: Local; Client State: Unknown
MSI (s) (38:40) [15:57:31:219]: Component: MCS_Endpoint_McsAgent; Installed: Absent; Request: Local; Action: Local; Client State: Unknown
MSI (s) (38:40) [15:57:31:219]: Component: MCS_Endpoint_AgentAdapters_Reg; Installed: Absent; Request: Local; Action: Local; Client State: Unknown
MSI (s) (38:40) [15:57:31:219]: Component: MCS_Endpoint_McsAdapter; Installed: Absent; Request: Local; Action: Local; Client State: Unknown
MSI (s) (38:40) [15:57:31:219]: Component: MCS_Endpoint_ScfDatFile; Installed: Absent; Request: Local; Action: Local; Client State: Unknown
MSI (s) (38:40) [15:57:31:219]: Component: MCS_Endpoint_SofDatFile; Installed: Absent; Request: Local; Action: Local; Client State: Unknown
MSI (s) (38:40) [15:57:31:219]: Component: MCS_Endpoint_IntegrityDatFile; Installed: Absent; Request: Local; Action: Local; Client State: Unknown
MSI (s) (38:40) [15:57:31:219]: Component: MCS_Endpoint_McsEvents; Installed: Absent; Request: Local; Action: Local; Client State: Unknown
MSI (s) (38:40) [15:57:31:219]: Component: MCS_Endpoint_EventLog; Installed: Absent; Request: Local; Action: Local; Client State: Unknown
MSI (s) (38:40) [15:57:31:219]: Component: MCS_Endpoint_RegistrationFile; Installed: Absent; Request: Local; Action: Local; Client State: Unknown
MSI (s) (38:40) [15:57:31:219]: Component: MCS_Endpoint_ConfigurationFile; Installed: Absent; Request: Local; Action: Local; Client State: Unknown
MSI (s) (38:40) [15:57:31:219]: Component: MCS_Certificate_Folder; Installed: Absent; Request: Local; Action: Local; Client State: Unknown
MSI (s) (38:40) [15:57:31:219]: Component: MCS_Endpoint_Certificate1; Installed: Absent; Request: Local; Action: Local; Client State: Unknown
MSI (s) (38:40) [15:57:31:219]: Component: MCS_Endpoint_Certificate2; Installed: Absent; Request: Local; Action: Local; Client State: Unknown
MSI (s) (38:40) [15:57:31:219]: Component: __MCS_Endpoint_RegistrationFile65; Installed: Null; Request: Local; Action: Local; Client State: Null
MSI (s) (38:40) [15:57:31:219]: Component: __MCS_Endpoint_McsAgent65; Installed: Null; Request: Local; Action: Local; Client State: Null
MSI (s) (38:40) [15:57:31:219]: Component: __MCS_Endpoint_AgentAdapters_Reg65; Installed: Null; Request: Local; Action: Local; Client State: Null
MSI (s) (38:40) [15:57:31:219]: Component: __MCS_Endpoint_McsAdapter65; Installed: Null; Request: Local; Action: Local; Client State: Null
MSI (s) (38:40) [15:57:31:219]: Component: __MCS_Endpoint_EventLog65; Installed: Null; Request: Local; Action: Local; Client State: Null
MSI (s) (38:40) [15:57:31:219]: Note: 1: 2205 2: 3: BindImage
MSI (s) (38:40) [15:57:31:219]: Note: 1: 2205 2: 3: ProgId
MSI (s) (38:40) [15:57:31:219]: Note: 1: 2205 2: 3: PublishComponent
MSI (s) (38:40) [15:57:31:219]: Note: 1: 2205 2: 3: SelfReg
MSI (s) (38:40) [15:57:31:219]: Note: 1: 2205 2: 3: Extension
MSI (s) (38:40) [15:57:31:219]: Note: 1: 2205 2: 3: Font
MSI (s) (38:40) [15:57:31:219]: Note: 1: 2205 2: 3: Shortcut
MSI (s) (38:40) [15:57:31:219]: Note: 1: 2205 2: 3: Class
MSI (s) (38:40) [15:57:31:219]: Note: 1: 2205 2: 3: TypeLib
Action start 15:57:31: InstallValidate.
MSI (s) (38:40) [15:57:31:219]: Note: 1: 2205 2: 3: _RemoveFilePath
MSI (s) (38:40) [15:57:31:219]: PROPERTY CHANGE: Modifying CostingComplete property. Its current value is '0'. Its new value: '1'.
MSI (s) (38:40) [15:57:31:219]: Note: 1: 2205 2: 3: BindImage
MSI (s) (38:40) [15:57:31:219]: Note: 1: 2205 2: 3: ProgId
MSI (s) (38:40) [15:57:31:219]: Note: 1: 2205 2: 3: PublishComponent
MSI (s) (38:40) [15:57:31:219]: Note: 1: 2205 2: 3: SelfReg
MSI (s) (38:40) [15:57:31:219]: Note: 1: 2205 2: 3: Extension
MSI (s) (38:40) [15:57:31:219]: Note: 1: 2205 2: 3: Font
MSI (s) (38:40) [15:57:31:219]: Note: 1: 2205 2: 3: Shortcut
MSI (s) (38:40) [15:57:31:219]: Note: 1: 2205 2: 3: Class
MSI (s) (38:40) [15:57:31:219]: Note: 1: 2205 2: 3: TypeLib
MSI (s) (38:40) [15:57:31:219]: Note: 1: 2727 2:
MSI (s) (38:40) [15:57:31:219]: Note: 1: 2205 2: 3: FilesInUse
MSI (s) (38:40) [15:57:31:235]: Note: 1: 2727 2:
MSI (s) (38:40) [15:57:31:235]: Doing action: SetARPINSTALLLOCATION
MSI (s) (38:40) [15:57:31:235]: Note: 1: 2205 2: 3: ActionText
Action ended 15:57:31: InstallValidate. Return value 1.
MSI (s) (38:40) [15:57:31:235]: PROPERTY CHANGE: Adding ARPINSTALLLOCATION property. Its value is 'C:\Program Files (x86)\Sophos\Management Communications System\Endpoint\'.
Action start 15:57:31: SetARPINSTALLLOCATION.
MSI (s) (38:40) [15:57:31:235]: Doing action: InstallInitialize
MSI (s) (38:40) [15:57:31:235]: Note: 1: 2205 2: 3: ActionText
Action ended 15:57:31: SetARPINSTALLLOCATION. Return value 1.
MSI (s) (38:40) [15:57:31:235]: Machine policy value 'AlwaysInstallElevated' is 0
MSI (s) (38:40) [15:57:31:235]: User policy value 'AlwaysInstallElevated' is 0
MSI (s) (38:40) [15:57:31:235]: BeginTransaction: Locking Server
MSI (s) (38:40) [15:57:31:235]: Note: 1: 2203 2: C:\Windows\Installer\inprogressinstallinfo.ipi 3: -2147287038
MSI (s) (38:40) [15:57:31:235]: SRSetRestorePoint skipped for this transaction.
MSI (s) (38:40) [15:57:31:235]: Note: 1: 2203 2: C:\Windows\Installer\inprogressinstallinfo.ipi 3: -2147287038
MSI (s) (38:40) [15:57:31:235]: Server not locked: locking for product {2C14E1A2-C4EB-466E-8374-81286D723D3A}
Action start 15:57:31: InstallInitialize.
MSI (s) (38:40) [15:57:31:235]: Skipping action: ScheduleSetPermissions.Rollback_x32 (condition is false)
MSI (s) (38:40) [15:57:31:235]: Skipping action: ScheduleSetPermissions.Rollback_x64 (condition is false)
MSI (s) (38:40) [15:57:31:235]: Skipping action: SetTokenPath (condition is false)
MSI (s) (38:40) [15:57:31:235]: Skipping action: ReadToken (condition is false)
MSI (s) (38:40) [15:57:31:235]: Doing action: ValidateToken
MSI (s) (38:40) [15:57:31:235]: Note: 1: 2205 2: 3: ActionText
Action ended 15:57:31: InstallInitialize. Return value 1.
MSI (s) (38:40) [15:57:31:235]: Creating MSIHANDLE (2) of type 790542 for thread 4928
MSI (s) (38:EC) [15:57:31:235]: Invoking remote custom action. DLL: C:\Windows\Installer\MSID67A.tmp, Entrypoint: ValidateSecurityToken
MSI (s) (38:54) [15:57:31:235]: Generating random cookie.
MSI (s) (38:54) [15:57:31:251]: Created Custom Action Server with PID 5452 (0x154C).
MSI (s) (38:A4) [15:57:31:274]: Running as a service.
MSI (s) (38:A4) [15:57:31:275]: Hello, I'm your 32bit Impersonated custom action server.
MSI (s) (38!1C) [15:57:31:278]: Creating MSIHANDLE (3) of type 790541 for thread 1052
MSI (s) (38!1C) [15:57:31:279]: Creating MSIHANDLE (4) of type 790531 for thread 1052
Action start 15:57:31: ValidateToken.
MSI (s) (38!1C) [15:57:31:279]: Closing MSIHANDLE (4) of type 790531 for thread 1052
MSI (s) (38!1C) [15:57:31:279]: Creating MSIHANDLE (5) of type 790531 for thread 1052
ValidateSecurityToken: Initialized.
MSI (s) (38!1C) [15:57:31:280]: Closing MSIHANDLE (5) of type 790531 for thread 1052
MSI (s) (38!1C) [15:57:31:280]: Closing MSIHANDLE (3) of type 790541 for thread 1052
MSI (s) (38:EC) [15:57:31:280]: Closing MSIHANDLE (2) of type 790542 for thread 4928
ValidateSecurityToken: Token : e3da325ea35861302c3cbef987931bb148acf33a70f2cac3a0ec309371abe1a8
MSI (s) (38:40) [15:57:31:281]: Doing action: ProcessComponents
MSI (s) (38:40) [15:57:31:281]: Note: 1: 2205 2: 3: ActionText
Action ended 15:57:31: ValidateToken. Return value 1.
MSI (s) (38:40) [15:57:31:282]: Note: 1: 2205 2: 3: MsiPatchCertificate
MSI (s) (38:40) [15:57:31:282]: LUA patching is disabled: missing MsiPatchCertificate table
MSI (s) (38:40) [15:57:31:282]: Resolving source.
MSI (s) (38:40) [15:57:31:282]: Resolving source to launched-from source.
MSI (s) (38:40) [15:57:31:282]: Setting launched-from source as last-used.
MSI (s) (38:40) [15:57:31:282]: PROPERTY CHANGE: Adding SourceDir property. Its value is 'C:\Users\owner\AppData\Local\Temp\sophos_bootstrap\mcsep\'.
MSI (s) (38:40) [15:57:31:282]: PROPERTY CHANGE: Adding SOURCEDIR property. Its value is 'C:\Users\owner\AppData\Local\Temp\sophos_bootstrap\mcsep\'.
MSI (s) (38:40) [15:57:31:282]: PROPERTY CHANGE: Adding SourcedirProduct property. Its value is '{2C14E1A2-C4EB-466E-8374-81286D723D3A}'.
MSI (s) (38:40) [15:57:31:282]: SOURCEDIR ==> C:\Users\owner\AppData\Local\Temp\sophos_bootstrap\mcsep\
MSI (s) (38:40) [15:57:31:282]: SOURCEDIR product ==> {2C14E1A2-C4EB-466E-8374-81286D723D3A}
MSI (s) (38:40) [15:57:31:283]: SECREPAIR: A general error running CryptAcquireContext
MSI (s) (38:40) [15:57:31:283]: Determining source type
MSI (s) (38:40) [15:57:31:283]: Source type from package 'Sophos Management Communications System.msi': 0
MSI (s) (38:40) [15:57:31:283]: SECREPAIR: Hash Database: C:\Windows\Installer\SourceHash{2C14E1A2-C4EB-466E-8374-81286D723D3A}
MSI (s) (38:40) [15:57:31:283]: SECREPAIR: SourceHash database file already exists. Deleting it.
MSI (s) (38:40) [15:57:31:285]: Note: 1: 2262 2: SourceHash 3: -2147287038
MSI (s) (38:40) [15:57:31:287]: SECREPAIR: New Hash Database creation complete.
MSI (s) (38:40) [15:57:31:287]: SECREPAIR: Crypt Provider not initialized. Error:0
MSI (s) (38:40) [15:57:31:287]: SECREPAIR: Hash Value for the file:Sophos Management Communications System.msi is: AA==
MSI (s) (38:40) [15:57:31:287]: SECREPAIR: Crypt Provider not initialized. Error:0
MSI (s) (38:40) [15:57:31:287]: SECREPAIR: Hash Value for the file:Sophos\Management Communications System\Endpoint\NOTICE.txt is: AA==
MSI (s) (38:40) [15:57:31:287]: SECREPAIR: Crypt Provider not initialized. Error:997
MSI (s) (38:40) [15:57:31:287]: SECUREREPAIR: Failed to CreateContentHash of the file: Sophos\Management Communications System\Endpoint\McsClient.exe: for computing its hash. Error: 997
MSI (s) (38:40) [15:57:31:287]: SECREPAIR: Failed to create hash for the install source files
MSI (s) (38:40) [15:57:31:287]: SECUREREPAIR: SecureRepair Failed. Error code: 3e5325CE448
Action start 15:57:31: ProcessComponents.
MSI (s) (38:40) [15:57:31:288]:
Error 997. Overlapped I/O operation is in progress.

MSI (s) (38:40) [15:57:31:292]: Note: 1: 2265 2: 3: -2147287035
MSI (s) (38:40) [15:57:31:292]: Machine policy value 'DisableRollback' is 0
MSI (s) (38:40) [15:57:31:292]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
Action ended 15:57:31: ProcessComponents. Return value 3.
MSI (s) (38:40) [15:57:31:293]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (38:40) [15:57:31:293]: No System Restore sequence number for this installation.
MSI (s) (38:40) [15:57:31:293]: Unlocking Server
Action ended 15:57:31: INSTALL. Return value 3.
Property(S): UpgradeCode = {7A6045EF-603A-4648-B227-2221E4A931BB}
Property(S): EndpointFolder = C:\ProgramData\Sophos\Management Communications System\Endpoint\
Property(S): AdapterStorageFolder = C:\ProgramData\Sophos\Remote Management System\3\Agent\AdapterStorage\
Property(S): INSTALLDIR = C:\Program Files (x86)\Sophos\Management Communications System\Endpoint\
Property(S): ConfigurationFolder = C:\ProgramData\Sophos\Management Communications System\Endpoint\Config\
Property(S): ManagementCommunicationsCertificatesFolder = C:\ProgramData\Sophos\Certificates\Management Communications System\
Property(S): ARPINSTALLLOCATION = C:\Program Files (x86)\Sophos\Management Communications System\Endpoint\
Property(S): Certificates = C:\ProgramData\Sophos\Certificates\
Property(S): SophosFolder = C:\ProgramData\Sophos\
Property(S): ManagementCommunicationsSystemFolder = C:\ProgramData\Sophos\Management Communications System\
Property(S): AgentFolder = C:\ProgramData\Sophos\Remote Management System\3\Agent\
Property(S): ThreeFolder = C:\ProgramData\Sophos\Remote Management System\3\
Property(S): RemoteManagementSystemFolder = C:\ProgramData\Sophos\Remote Management System\
Property(S): CommonAppDataFolder = C:\ProgramData\
Property(S): Sophos = C:\Program Files (x86)\Sophos\
Property(S): TARGETDIR = C:\
Property(S): ManagementCommunicationSystem = C:\Program Files (x86)\Sophos\Management Communications System\
Property(S): ProgramFilesFolder = C:\Program Files (x86)\
Property(S): SourceDir = C:\Users\owner\AppData\Local\Temp\sophos_bootstrap\mcsep\
Property(S): VersionNT = 603
Property(S): ALLUSERS = 1
Property(S): ARPPRODUCTICON = Sophos_MCS_Icon
Property(S): ARPCOMMENTS = Management Communications System
Property(S): ARPCONTACT = Sophos Technical Support
Property(S): ARPHELPLINK = http://www.sophos.com/support/
Property(S): ARPNOMODIFY = 1
Property(S): ARPNOREPAIR = 1
Property(S): ARPURLINFOABOUT = http://www.sophos.com/
Property(S): BuildReference = 206189
Property(S): ProductFullVersion = 4.1.2.1
Property(S): RegisterWithAutoUpdate = {8580B6E7-AD8F-4c42-8085-ABD5765C98C5};mcsep
Property(S): Manufacturer = Sophos Limited
Property(S): ProductCode = {2C14E1A2-C4EB-466E-8374-81286D723D3A}
Property(S): ProductLanguage = 1033
Property(S): ProductName = Sophos Management Communications System
Property(S): ProductVersion = 4.1.2.1
Property(S): SecureCustomProperties = FOUND_NEW_PRODUCT;FOUND_OLD_PRODUCT
Property(S): INSTALLDIR.4D96E9F9_7E7B_4556_8D25_ABEE814FE4E0 = C:\
Property(S): MsiLogFileLocation = C:\Users\owner\AppData\Local\Temp\Sophos MCS Install Log.txt
Property(S): PackageCode = {62E8F004-FC79-441E-AF5F-627A91CF1509}
Property(S): ProductState = -1
Property(S): PackagecodeChanging = 1
Property(S): REBOOT = REALLYSUPPRESS
Property(S): TOKEN = e3da325ea35861302c3cbef987931bb148acf33a70f2cac3a0ec309371abe1a8
Property(S): SERVER = dzr-mcs-amzn-us-west-2-fa88.upe.p.hmr.sophos.com
Property(S): CURRENTDIRECTORY = C:\Users\owner\AppData\Local\Temp\sophos_bootstrap
Property(S): CLIENTUILEVEL = 3
Property(S): CLIENTPROCESSID = 5988
Property(S): VersionDatabase = 300
Property(S): VersionMsi = 5.00
Property(S): VersionNT64 = 603
Property(S): WindowsBuild = 9600
Property(S): ServicePackLevel = 0
Property(S): ServicePackLevelMinor = 0
Property(S): MsiNTProductType = 1
Property(S): WindowsFolder = C:\Windows\
Property(S): WindowsVolume = C:\
Property(S): System64Folder = C:\Windows\system32\
Property(S): SystemFolder = C:\Windows\SysWOW64\
Property(S): RemoteAdminTS = 1
Property(S): TempFolder = C:\Users\owner\AppData\Local\Temp\
Property(S): CommonFilesFolder = C:\Program Files (x86)\Common Files\
Property(S): ProgramFiles64Folder = C:\Program Files\
Property(S): CommonFiles64Folder = C:\Program Files\Common Files\
Property(S): AppDataFolder = C:\Users\owner\AppData\Roaming\
Property(S): FavoritesFolder = C:\Users\owner\Favorites\
Property(S): NetHoodFolder = C:\Users\owner\AppData\Roaming\Microsoft\Windows\Network Shortcuts\
Property(S): PersonalFolder = C:\Users\owner\Documents\
Property(S): PrintHoodFolder = C:\Users\owner\AppData\Roaming\Microsoft\Windows\Printer Shortcuts\
Property(S): RecentFolder = C:\Users\owner\AppData\Roaming\Microsoft\Windows\Recent\
Property(S): SendToFolder = C:\Users\owner\AppData\Roaming\Microsoft\Windows\SendTo\
Property(S): TemplateFolder = C:\ProgramData\Microsoft\Windows\Templates\
Property(S): LocalAppDataFolder = C:\Users\owner\AppData\Local\
Property(S): MyPicturesFolder = C:\Users\owner\Pictures\
Property(S): AdminToolsFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools\
Property(S): StartupFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\
Property(S): ProgramMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\
Property(S): StartMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\
Property(S): DesktopFolder = C:\Users\Public\Desktop\
Property(S): FontsFolder = C:\Windows\Fonts\
Property(S): GPTSupport = 1
Property(S): OLEAdvtSupport = 1
Property(S): ShellAdvtSupport = 1
Property(S): MsiAMD64 = 6
Property(S): Msix64 = 6
Property(S): Intel = 6
Property(S): PhysicalMemory = 16265
Property(S): VirtualMemory = 17267
Property(S): AdminUser = 1
Property(S): MsiTrueAdminUser = 1
Property(S): LogonUser = owner
Property(S): UserSID = S-1-5-21-1958809707-2779440683-2834829869-1001
Property(S): UserLanguageID = 1033
Property(S): ComputerName = NHS-BIZLAB-07
Property(S): SystemLanguageID = 1033
Property(S): ScreenX = 1024
Property(S): ScreenY = 768
Property(S): CaptionHeight = 23
Property(S): BorderTop = 1
Property(S): BorderSide = 1
Property(S): TextHeight = 16
Property(S): TextInternalLeading = 3
Property(S): ColorBits = 32
Property(S): TTCSupport = 1
Property(S): Time = 15:57:31
Property(S): Date = 8/15/2017
Property(S): MsiNetAssemblySupport = 4.6.1038.0
Property(S): MsiWin32AssemblySupport = 6.3.10586.0
Property(S): RedirectedDllSupport = 2
Property(S): MsiRunningElevated = 1
Property(S): Privileged = 1
Property(S): DATABASE = C:\Windows\Installer\d5fd.msi
Property(S): OriginalDatabase = C:\Users\owner\AppData\Local\Temp\sophos_bootstrap\mcsep\Sophos Management Communications System.msi
Property(S): UILevel = 2
Property(S): ACTION = INSTALL
Property(S): ROOTDRIVE = C:\
Property(S): CostingComplete = 1
Property(S): OutOfDiskSpace = 0
Property(S): OutOfNoRbDiskSpace = 0
Property(S): PrimaryVolumeSpaceAvailable = 0
Property(S): PrimaryVolumeSpaceRequired = 0
Property(S): PrimaryVolumeSpaceRemaining = 0
Property(S): INSTALLLEVEL = 1
Property(S): SOURCEDIR = C:\Users\owner\AppData\Local\Temp\sophos_bootstrap\mcsep\
Property(S): SourcedirProduct = {2C14E1A2-C4EB-466E-8374-81286D723D3A}
MSI (s) (38:40) [15:57:31:300]: Windows Installer installed the product. Product Name: Sophos Management Communications System. Product Version: 4.1.2.1. Product Language: 1033. Manufacturer: Sophos Limited. Installation success or error status: 1603.

MSI (s) (38:40) [15:57:31:300]: Closing MSIHANDLE (1) of type 790542 for thread 4928
MSI (s) (38:40) [15:57:31:300]: Deferring clean up of packages/files, if any exist
MSI (s) (38:40) [15:57:31:300]: MainEngineThread is returning 1603
MSI (s) (38:0C) [15:57:31:300]: RESTART MANAGER: Session closed.
MSI (s) (38:0C) [15:57:31:300]: No System Restore sequence number for this installation.
=== Logging stopped: 8/15/2017 15:57:31 ===
MSI (s) (38:0C) [15:57:31:300]: User policy value 'DisableRollback' is 0
MSI (s) (38:0C) [15:57:31:300]: Machine policy value 'DisableRollback' is 0
MSI (s) (38:0C) [15:57:31:300]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (38:0C) [15:57:31:300]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (38:0C) [15:57:31:300]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (38:0C) [15:57:31:300]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (s) (38:0C) [15:57:31:316]: Destroying RemoteAPI object.
MSI (s) (38:54) [15:57:31:316]: Custom Action Manager thread ending.
MSI (c) (64:54) [15:57:31:316]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (64:54) [15:57:31:316]: MainEngineThread is returning 1603
=== Verbose logging stopped: 8/15/2017 15:57:31 ===
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0 derekarnold over 7 years ago

Here is my MCS log file for those that want it...

=== Verbose logging started: 8/15/2017 15:57:31 Build type: SHIP UNICODE 5.00.10011.00 Calling process: C:\Users\owner\AppData\Local\Temp\sophos_bootstrap\setup.exe ===
MSI (c) (64:54) [15:57:31:047]: Resetting cached policy values
MSI (c) (64:54) [15:57:31:047]: Machine policy value 'Debug' is 0
MSI (c) (64:54) [15:57:31:047]: ******* RunEngine:
******* Product: C:\Users\owner\AppData\Local\Temp\sophos_bootstrap\mcsep\Sophos Management Communications System.msi
******* Action:
******* CommandLine: **********
MSI (c) (64:54) [15:57:31:047]: Client-side and UI is none or basic: Running entire install on the server.
MSI (c) (64:54) [15:57:31:047]: Grabbed execution mutex.
MSI (c) (64:54) [15:57:31:094]: Cloaking enabled.
MSI (c) (64:54) [15:57:31:094]: Attempting to enable all disabled privileges before calling Install on Server
MSI (c) (64:54) [15:57:31:094]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (38:0C) [15:57:31:110]: Running installation inside multi-package transaction C:\Users\owner\AppData\Local\Temp\sophos_bootstrap\mcsep\Sophos Management Communications System.msi
MSI (s) (38:0C) [15:57:31:110]: Grabbed execution mutex.
MSI (s) (38:40) [15:57:31:110]: Resetting cached policy values
MSI (s) (38:40) [15:57:31:110]: Machine policy value 'Debug' is 0
MSI (s) (38:40) [15:57:31:110]: ******* RunEngine:
******* Product: C:\Users\owner\AppData\Local\Temp\sophos_bootstrap\mcsep\Sophos Management Communications System.msi
******* Action:
******* CommandLine: **********
MSI (s) (38:40) [15:57:31:110]: Machine policy value 'DisableUserInstalls' is 0
MSI (s) (38:40) [15:57:31:110]: Setting cached product context: machine assigned for product: 530C9330E0BC1AA4A849C6039628DB68
MSI (s) (38:40) [15:57:31:110]: Using cached product context: machine assigned for product: 530C9330E0BC1AA4A849C6039628DB68
MSI (s) (38:40) [15:57:31:110]: Setting cached product context: machine assigned for product: 68AB67CA3301FFFF7706C0F070E41400
MSI (s) (38:40) [15:57:31:110]: Using cached product context: machine assigned for product: 68AB67CA3301FFFF7706C0F070E41400
MSI (s) (38:40) [15:57:31:110]: Setting cached product context: machine assigned for product: 68AB67CA408033019195008142320776
MSI (s) (38:40) [15:57:31:110]: Using cached product context: machine assigned for product: 68AB67CA408033019195008142320776
MSI (s) (38:40) [15:57:31:110]: Setting cached product context: machine assigned for product: 6BD1AB8EA60C7804B93483059A31B24F
MSI (s) (38:40) [15:57:31:110]: Using cached product context: machine assigned for product: 6BD1AB8EA60C7804B93483059A31B24F
MSI (s) (38:40) [15:57:31:110]: Setting cached product context: machine assigned for product: 6E8D947A316B3EB3F8F540C548BE2AB9
MSI (s) (38:40) [15:57:31:110]: Using cached product context: machine assigned for product: 6E8D947A316B3EB3F8F540C548BE2AB9
MSI (s) (38:40) [15:57:31:110]: Setting cached product context: machine assigned for product: 818DCFD4A63092246AD7FC71CD64D129
MSI (s) (38:40) [15:57:31:110]: Using cached product context: machine assigned for product: 818DCFD4A63092246AD7FC71CD64D129
MSI (s) (38:40) [15:57:31:110]: Setting cached product context: machine assigned for product: A089CE062ADB6BC44A720BA745894BAC
MSI (s) (38:40) [15:57:31:110]: Using cached product context: machine assigned for product: A089CE062ADB6BC44A720BA745894BAC
MSI (s) (38:40) [15:57:31:110]: Note: 1: 2203 2: C:\Windows\Installer\inprogressinstallinfo.ipi 3: -2147287038
MSI (s) (38:40) [15:57:31:110]: SRSetRestorePoint skipped for this transaction.
MSI (s) (38:40) [15:57:31:110]: File will have security applied from OpCode.
MSI (s) (38:40) [15:57:31:110]: SOFTWARE RESTRICTION POLICY: Verifying package --> 'C:\Users\owner\AppData\Local\Temp\sophos_bootstrap\mcsep\Sophos Management Communications System.msi' against software restriction policy
MSI (s) (38:40) [15:57:31:110]: SOFTWARE RESTRICTION POLICY: C:\Users\owner\AppData\Local\Temp\sophos_bootstrap\mcsep\Sophos Management Communications System.msi has a digital signature
MSI (s) (38:40) [15:57:31:157]: SOFTWARE RESTRICTION POLICY: C:\Users\owner\AppData\Local\Temp\sophos_bootstrap\mcsep\Sophos Management Communications System.msi is permitted to run at the 'unrestricted' authorization level.
MSI (s) (38:40) [15:57:31:157]: Creating MSIHANDLE (1) of type 790542 for thread 4928
MSI (s) (38:40) [15:57:31:157]: MSCOREE not loaded loading copy from system32
MSI (s) (38:40) [15:57:31:172]: End dialog not enabled
MSI (s) (38:40) [15:57:31:172]: Original package ==> C:\Users\owner\AppData\Local\Temp\sophos_bootstrap\mcsep\Sophos Management Communications System.msi
MSI (s) (38:40) [15:57:31:172]: Package we're running from ==> C:\Windows\Installer\d5fd.msi
MSI (s) (38:40) [15:57:31:172]: APPCOMPAT: Compatibility mode property overrides found.
MSI (s) (38:40) [15:57:31:172]: APPCOMPAT: looking for appcompat database entry with ProductCode '{2C14E1A2-C4EB-466E-8374-81286D723D3A}'.
MSI (s) (38:40) [15:57:31:172]: APPCOMPAT: no matching ProductCode found in database.
MSI (s) (38:40) [15:57:31:188]: Machine policy value 'TransformsSecure' is 0
MSI (s) (38:40) [15:57:31:188]: User policy value 'TransformsAtSource' is 0
MSI (s) (38:40) [15:57:31:188]: Machine policy value 'DisablePatch' is 0
MSI (s) (38:40) [15:57:31:188]: Machine policy value 'AllowLockdownPatch' is 0
MSI (s) (38:40) [15:57:31:188]: Machine policy value 'DisableLUAPatching' is 0
MSI (s) (38:40) [15:57:31:188]: Machine policy value 'DisableFlyWeightPatching' is 0
MSI (s) (38:40) [15:57:31:188]: Enabling baseline caching for this transaction since all active patches are MSI 3.0 style MSPs or at least one MSI 3.0 minor update patch is active
MSI (s) (38:40) [15:57:31:188]: APPCOMPAT: looking for appcompat database entry with ProductCode '{2C14E1A2-C4EB-466E-8374-81286D723D3A}'.
MSI (s) (38:40) [15:57:31:188]: APPCOMPAT: no matching ProductCode found in database.
MSI (s) (38:40) [15:57:31:188]: Transforms are not secure.
MSI (s) (38:40) [15:57:31:188]: Note: 1: 2205 2: 3: Control
MSI (s) (38:40) [15:57:31:188]: PROPERTY CHANGE: Adding MsiLogFileLocation property. Its value is 'C:\Users\owner\AppData\Local\Temp\Sophos MCS Install Log.txt'.
MSI (s) (38:40) [15:57:31:188]: Command Line: REBOOT=REALLYSUPPRESS TOKEN=e3da325ea35861302c3cbef987931bb148acf33a70f2cac3a0ec309371abe1a8 SERVER=dzr-mcs-amzn-us-west-2-fa88.upe.p.hmr.sophos.com PROXIES= PROXYCREDENTIALS= CURRENTDIRECTORY=C:\Users\owner\AppData\Local\Temp\sophos_bootstrap CLIENTUILEVEL=3 CLIENTPROCESSID=5988
MSI (s) (38:40) [15:57:31:188]: PROPERTY CHANGE: Adding PackageCode property. Its value is '{62E8F004-FC79-441E-AF5F-627A91CF1509}'.
MSI (s) (38:40) [15:57:31:188]: Product Code passed to Engine.Initialize: ''
MSI (s) (38:40) [15:57:31:188]: Product Code from property table before transforms: '{2C14E1A2-C4EB-466E-8374-81286D723D3A}'
MSI (s) (38:40) [15:57:31:188]: Product Code from property table after transforms: '{2C14E1A2-C4EB-466E-8374-81286D723D3A}'
MSI (s) (38:40) [15:57:31:188]: Product not registered: beginning first-time install
MSI (s) (38:40) [15:57:31:188]: Product {2C14E1A2-C4EB-466E-8374-81286D723D3A} is not managed.
MSI (s) (38:40) [15:57:31:188]: MSI_LUA: Credential prompt not required, user is an admin
MSI (s) (38:40) [15:57:31:188]: PROPERTY CHANGE: Adding ProductState property. Its value is '-1'.
MSI (s) (38:40) [15:57:31:188]: Entering CMsiConfigurationManager::SetLastUsedSource.
MSI (s) (38:40) [15:57:31:188]: User policy value 'SearchOrder' is 'nmu'
MSI (s) (38:40) [15:57:31:188]: Adding new sources is allowed.
MSI (s) (38:40) [15:57:31:188]: PROPERTY CHANGE: Adding PackagecodeChanging property. Its value is '1'.
MSI (s) (38:40) [15:57:31:188]: Package name extracted from package path: 'Sophos Management Communications System.msi'
MSI (s) (38:40) [15:57:31:188]: Package to be registered: 'Sophos Management Communications System.msi'
MSI (s) (38:40) [15:57:31:188]: Note: 1: 2262 2: AdminProperties 3: -2147287038
MSI (s) (38:40) [15:57:31:188]: Machine policy value 'DisableMsi' is 0
MSI (s) (38:40) [15:57:31:188]: Machine policy value 'AlwaysInstallElevated' is 0
MSI (s) (38:40) [15:57:31:188]: User policy value 'AlwaysInstallElevated' is 0
MSI (s) (38:40) [15:57:31:188]: Product installation will be elevated because user is admin and product is being installed per-machine.
MSI (s) (38:40) [15:57:31:188]: Running product '{2C14E1A2-C4EB-466E-8374-81286D723D3A}' with elevated privileges: Product is assigned.
MSI (s) (38:40) [15:57:31:188]: PROPERTY CHANGE: Adding REBOOT property. Its value is 'REALLYSUPPRESS'.
MSI (s) (38:40) [15:57:31:188]: PROPERTY CHANGE: Adding TOKEN property. Its value is 'e3da325ea35861302c3cbef987931bb148acf33a70f2cac3a0ec309371abe1a8'.
MSI (s) (38:40) [15:57:31:188]: PROPERTY CHANGE: Adding SERVER property. Its value is 'dzr-mcs-amzn-us-west-2-fa88.upe.p.hmr.sophos.com'.
MSI (s) (38:40) [15:57:31:188]: PROPERTY CHANGE: Adding CURRENTDIRECTORY property. Its value is 'C:\Users\owner\AppData\Local\Temp\sophos_bootstrap'.
MSI (s) (38:40) [15:57:31:188]: PROPERTY CHANGE: Adding CLIENTUILEVEL property. Its value is '3'.
MSI (s) (38:40) [15:57:31:188]: PROPERTY CHANGE: Adding CLIENTPROCESSID property. Its value is '5988'.
MSI (s) (38:40) [15:57:31:188]: Machine policy value 'DisableAutomaticApplicationShutdown' is 0
MSI (s) (38:40) [15:57:31:204]: PROPERTY CHANGE: Adding MsiRestartManagerSessionKey property. Its value is '433f64542ecfa349a39f68c8955901a6'.
MSI (s) (38:40) [15:57:31:204]: RESTART MANAGER: Session opened.
MSI (s) (38:40) [15:57:31:204]: TRANSFORMS property is now:
MSI (s) (38:40) [15:57:31:204]: PROPERTY CHANGE: Adding VersionDatabase property. Its value is '300'.
MSI (s) (38:40) [15:57:31:204]: SHELL32::SHGetFolderPath returned: C:\Users\owner\AppData\Roaming
MSI (s) (38:40) [15:57:31:204]: SHELL32::SHGetFolderPath returned: C:\Users\owner\Favorites
MSI (s) (38:40) [15:57:31:204]: SHELL32::SHGetFolderPath returned: C:\Users\owner\AppData\Roaming\Microsoft\Windows\Network Shortcuts
MSI (s) (38:40) [15:57:31:204]: SHELL32::SHGetFolderPath returned: C:\Users\owner\Documents
MSI (s) (38:40) [15:57:31:204]: SHELL32::SHGetFolderPath returned: C:\Users\owner\AppData\Roaming\Microsoft\Windows\Printer Shortcuts
MSI (s) (38:40) [15:57:31:204]: SHELL32::SHGetFolderPath returned: C:\Users\owner\AppData\Roaming\Microsoft\Windows\Recent
MSI (s) (38:40) [15:57:31:204]: SHELL32::SHGetFolderPath returned: C:\Users\owner\AppData\Roaming\Microsoft\Windows\SendTo
MSI (s) (38:40) [15:57:31:204]: SHELL32::SHGetFolderPath returned: C:\Users\owner\AppData\Roaming\Microsoft\Windows\Templates
MSI (s) (38:40) [15:57:31:204]: SHELL32::SHGetFolderPath returned: C:\ProgramData
MSI (s) (38:40) [15:57:31:204]: SHELL32::SHGetFolderPath returned: C:\Users\owner\AppData\Local
MSI (s) (38:40) [15:57:31:204]: SHELL32::SHGetFolderPath returned: C:\Users\owner\Pictures
MSI (s) (38:40) [15:57:31:204]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools
MSI (s) (38:40) [15:57:31:204]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
MSI (s) (38:40) [15:57:31:204]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs
MSI (s) (38:40) [15:57:31:204]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu
MSI (s) (38:40) [15:57:31:204]: SHELL32::SHGetFolderPath returned: C:\Users\Public\Desktop
MSI (s) (38:40) [15:57:31:204]: SHELL32::SHGetFolderPath returned: C:\Users\owner\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Administrative Tools
MSI (s) (38:40) [15:57:31:204]: SHELL32::SHGetFolderPath returned: C:\Users\owner\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup
MSI (s) (38:40) [15:57:31:204]: SHELL32::SHGetFolderPath returned: C:\Users\owner\AppData\Roaming\Microsoft\Windows\Start Menu\Programs
MSI (s) (38:40) [15:57:31:204]: SHELL32::SHGetFolderPath returned: C:\Users\owner\AppData\Roaming\Microsoft\Windows\Start Menu
MSI (s) (38:40) [15:57:31:204]: SHELL32::SHGetFolderPath returned: C:\Users\owner\Desktop
MSI (s) (38:40) [15:57:31:204]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Templates
MSI (s) (38:40) [15:57:31:204]: SHELL32::SHGetFolderPath returned: C:\Windows\Fonts
MSI (s) (38:40) [15:57:31:204]: Note: 1: 2898 2: MS Sans Serif 3: MS Sans Serif 4: 0 5: 16
MSI (s) (38:40) [15:57:31:219]: MSI_LUA: Setting MsiRunningElevated property to 1 because the install is already running elevated.
MSI (s) (38:40) [15:57:31:219]: PROPERTY CHANGE: Adding MsiRunningElevated property. Its value is '1'.
MSI (s) (38:40) [15:57:31:219]: PROPERTY CHANGE: Adding Privileged property. Its value is '1'.
MSI (s) (38:40) [15:57:31:219]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
MSI (s) (38:40) [15:57:31:219]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
MSI (s) (38:40) [15:57:31:219]: PROPERTY CHANGE: Adding DATABASE property. Its value is 'C:\Windows\Installer\d5fd.msi'.
MSI (s) (38:40) [15:57:31:219]: PROPERTY CHANGE: Adding OriginalDatabase property. Its value is 'C:\Users\owner\AppData\Local\Temp\sophos_bootstrap\mcsep\Sophos Management Communications System.msi'.
MSI (s) (38:40) [15:57:31:219]: Machine policy value 'MsiDisableEmbeddedUI' is 0
MSI (s) (38:40) [15:57:31:219]: EEUI - Disabling MsiEmbeddedUI for service because it's not a quiet/basic install
MSI (s) (38:40) [15:57:31:219]: Note: 1: 2205 2: 3: PatchPackage
MSI (s) (38:40) [15:57:31:219]: Machine policy value 'DisableRollback' is 0
MSI (s) (38:40) [15:57:31:219]: User policy value 'DisableRollback' is 0
MSI (s) (38:40) [15:57:31:219]: PROPERTY CHANGE: Adding UILevel property. Its value is '2'.
=== Logging started: 8/15/2017 15:57:31 ===
MSI (s) (38:40) [15:57:31:219]: Note: 1: 2203 2: C:\Windows\Installer\inprogressinstallinfo.ipi 3: -2147287038
MSI (s) (38:40) [15:57:31:219]: APPCOMPAT: [DetectVersionLaunchCondition] Launch condition already passes.
MSI (s) (38:40) [15:57:31:219]: PROPERTY CHANGE: Adding ACTION property. Its value is 'INSTALL'.
MSI (s) (38:40) [15:57:31:219]: Doing action: INSTALL
MSI (s) (38:40) [15:57:31:219]: Note: 1: 2205 2: 3: ActionText
Action start 15:57:31: INSTALL.
MSI (s) (38:40) [15:57:31:219]: Running ExecuteSequence
MSI (s) (38:40) [15:57:31:219]: Doing action: FindRelatedProducts
MSI (s) (38:40) [15:57:31:219]: Note: 1: 2205 2: 3: ActionText
Action start 15:57:31: FindRelatedProducts.
MSI (s) (38:40) [15:57:31:219]: Doing action: AppSearch
MSI (s) (38:40) [15:57:31:219]: Note: 1: 2205 2: 3: ActionText
Action ended 15:57:31: FindRelatedProducts. Return value 1.
Action start 15:57:31: AppSearch.
MSI (s) (38:40) [15:57:31:219]: Note: 1: 1322 2:
MSI (s) (38:40) [15:57:31:219]: Note: 1: 1322 2:
MSI (s) (38:40) [15:57:31:219]: Doing action: LaunchConditions
MSI (s) (38:40) [15:57:31:219]: Note: 1: 2205 2: 3: ActionText
Action ended 15:57:31: AppSearch. Return value 1.
Action start 15:57:31: LaunchConditions.
MSI (s) (38:40) [15:57:31:219]: Doing action: ValidateProductID
MSI (s) (38:40) [15:57:31:219]: Note: 1: 2205 2: 3: ActionText
Action ended 15:57:31: LaunchConditions. Return value 1.
Action start 15:57:31: ValidateProductID.
MSI (s) (38:40) [15:57:31:219]: Doing action: CostInitialize
MSI (s) (38:40) [15:57:31:219]: Note: 1: 2205 2: 3: ActionText
Action ended 15:57:31: ValidateProductID. Return value 1.
MSI (s) (38:40) [15:57:31:219]: Machine policy value 'MaxPatchCacheSize' is 10
MSI (s) (38:40) [15:57:31:219]: Baseline: Sorting baselines for {2C14E1A2-C4EB-466E-8374-81286D723D3A}.
MSI (s) (38:40) [15:57:31:219]: Baseline: New baseline 4.1.2 from transaction.
MSI (s) (38:40) [15:57:31:219]: Baseline: Sorted order Native: Order 0.
MSI (s) (38:40) [15:57:31:219]: Baseline Data Table:
MSI (s) (38:40) [15:57:31:219]: ProductCode: {2C14E1A2-C4EB-466E-8374-81286D723D3A} Version: 4.1.2 Attributes: 0 PatchId: Native BaselineId: -2147483648 Order: 0
MSI (s) (38:40) [15:57:31:219]: Baseline File Table:
MSI (s) (38:40) [15:57:31:219]: PROPERTY CHANGE: Adding ROOTDRIVE property. Its value is 'C:\'.
MSI (s) (38:40) [15:57:31:219]: PROPERTY CHANGE: Adding CostingComplete property. Its value is '0'.
MSI (s) (38:40) [15:57:31:219]: Note: 1: 2205 2: 3: Patch
MSI (s) (38:40) [15:57:31:219]: Note: 1: 2205 2: 3: PatchPackage
MSI (s) (38:40) [15:57:31:219]: Note: 1: 2205 2: 3: MsiPatchHeaders
MSI (s) (38:40) [15:57:31:219]: Note: 1: 2205 2: 3: __MsiPatchFileList
MSI (s) (38:40) [15:57:31:219]: Note: 1: 2205 2: 3: PatchPackage
MSI (s) (38:40) [15:57:31:219]: Note: 1: 2228 2: 3: PatchPackage 4: SELECT `DiskId`, `PatchId`, `LastSequence` FROM `Media`, `PatchPackage` WHERE `Media`.`DiskId`=`PatchPackage`.`Media_` ORDER BY `DiskId`
MSI (s) (38:40) [15:57:31:219]: Delta compression fallback method for this product transaction is 'MSI 2.0 legacy obsolescence'
MSI (s) (38:40) [15:57:31:219]: Note: 1: 2205 2: 3: Patch
Action start 15:57:31: CostInitialize.
MSI (s) (38:40) [15:57:31:219]: Doing action: FileCost
MSI (s) (38:40) [15:57:31:219]: Note: 1: 2205 2: 3: ActionText
Action ended 15:57:31: CostInitialize. Return value 1.
MSI (s) (38:40) [15:57:31:219]: Note: 1: 2205 2: 3: MsiAssembly
MSI (s) (38:40) [15:57:31:219]: Note: 1: 2205 2: 3: Class
MSI (s) (38:40) [15:57:31:219]: Note: 1: 2205 2: 3: Extension
MSI (s) (38:40) [15:57:31:219]: Note: 1: 2205 2: 3: TypeLib
Action start 15:57:31: FileCost.
MSI (s) (38:40) [15:57:31:219]: Doing action: CostFinalize
MSI (s) (38:40) [15:57:31:219]: Note: 1: 2205 2: 3: ActionText
Action ended 15:57:31: FileCost. Return value 1.
MSI (s) (38:40) [15:57:31:219]: PROPERTY CHANGE: Adding OutOfDiskSpace property. Its value is '0'.
MSI (s) (38:40) [15:57:31:219]: PROPERTY CHANGE: Adding OutOfNoRbDiskSpace property. Its value is '0'.
MSI (s) (38:40) [15:57:31:219]: PROPERTY CHANGE: Adding PrimaryVolumeSpaceAvailable property. Its value is '0'.
MSI (s) (38:40) [15:57:31:219]: PROPERTY CHANGE: Adding PrimaryVolumeSpaceRequired property. Its value is '0'.
MSI (s) (38:40) [15:57:31:219]: PROPERTY CHANGE: Adding PrimaryVolumeSpaceRemaining property. Its value is '0'.
MSI (s) (38:40) [15:57:31:219]: Note: 1: 2205 2: 3: Patch
MSI (s) (38:40) [15:57:31:219]: Note: 1: 2205 2: 3: Condition
MSI (s) (38:40) [15:57:31:219]: PROPERTY CHANGE: Adding TARGETDIR property. Its value is 'C:\'.
MSI (s) (38:40) [15:57:31:219]: PROPERTY CHANGE: Adding INSTALLDIR.4D96E9F9_7E7B_4556_8D25_ABEE814FE4E0 property. Its value is 'C:\'.
MSI (s) (38:40) [15:57:31:219]: PROPERTY CHANGE: Adding Sophos property. Its value is 'C:\Program Files (x86)\Sophos\'.
MSI (s) (38:40) [15:57:31:219]: PROPERTY CHANGE: Adding ManagementCommunicationSystem property. Its value is 'C:\Program Files (x86)\Sophos\Management Communications System\'.
MSI (s) (38:40) [15:57:31:219]: PROPERTY CHANGE: Adding INSTALLDIR property. Its value is 'C:\Program Files (x86)\Sophos\Management Communications System\Endpoint\'.
MSI (s) (38:40) [15:57:31:219]: PROPERTY CHANGE: Adding SophosFolder property. Its value is 'C:\ProgramData\Sophos\'.
MSI (s) (38:40) [15:57:31:219]: PROPERTY CHANGE: Adding Certificates property. Its value is 'C:\ProgramData\Sophos\Certificates\'.
MSI (s) (38:40) [15:57:31:219]: PROPERTY CHANGE: Adding ManagementCommunicationsCertificatesFolder property. Its value is 'C:\ProgramData\Sophos\Certificates\Management Communications System\'.
MSI (s) (38:40) [15:57:31:219]: PROPERTY CHANGE: Adding RemoteManagementSystemFolder property. Its value is 'C:\ProgramData\Sophos\Remote Management System\'.
MSI (s) (38:40) [15:57:31:219]: PROPERTY CHANGE: Adding ThreeFolder property. Its value is 'C:\ProgramData\Sophos\Remote Management System\3\'.
MSI (s) (38:40) [15:57:31:219]: PROPERTY CHANGE: Adding AgentFolder property. Its value is 'C:\ProgramData\Sophos\Remote Management System\3\Agent\'.
MSI (s) (38:40) [15:57:31:219]: PROPERTY CHANGE: Adding AdapterStorageFolder property. Its value is 'C:\ProgramData\Sophos\Remote Management System\3\Agent\AdapterStorage\'.
MSI (s) (38:40) [15:57:31:219]: PROPERTY CHANGE: Adding ManagementCommunicationsSystemFolder property. Its value is 'C:\ProgramData\Sophos\Management Communications System\'.
MSI (s) (38:40) [15:57:31:219]: PROPERTY CHANGE: Adding EndpointFolder property. Its value is 'C:\ProgramData\Sophos\Management Communications System\Endpoint\'.
MSI (s) (38:40) [15:57:31:219]: PROPERTY CHANGE: Adding ConfigurationFolder property. Its value is 'C:\ProgramData\Sophos\Management Communications System\Endpoint\Config\'.
MSI (s) (38:40) [15:57:31:219]: Target path resolution complete. Dumping Directory table...
MSI (s) (38:40) [15:57:31:219]: Note: target paths subject to change (via custom actions or browsing)
MSI (s) (38:40) [15:57:31:219]: Dir (target): Key: TARGETDIR , Object: C:\
MSI (s) (38:40) [15:57:31:219]: Dir (target): Key: WindowsFolder , Object: C:\Windows\
MSI (s) (38:40) [15:57:31:219]: Dir (target): Key: INSTALLDIR.4D96E9F9_7E7B_4556_8D25_ABEE814FE4E0 , Object: C:\
MSI (s) (38:40) [15:57:31:219]: Dir (target): Key: ProgramFilesFolder , Object: C:\Program Files (x86)\
MSI (s) (38:40) [15:57:31:219]: Dir (target): Key: Sophos , Object: C:\Program Files (x86)\Sophos\
MSI (s) (38:40) [15:57:31:219]: Dir (target): Key: ManagementCommunicationSystem , Object: C:\Program Files (x86)\Sophos\Management Communications System\
MSI (s) (38:40) [15:57:31:219]: Dir (target): Key: INSTALLDIR , Object: C:\Program Files (x86)\Sophos\Management Communications System\Endpoint\
MSI (s) (38:40) [15:57:31:219]: Dir (target): Key: CommonAppDataFolder , Object: C:\ProgramData\
MSI (s) (38:40) [15:57:31:219]: Dir (target): Key: SophosFolder , Object: C:\ProgramData\Sophos\
MSI (s) (38:40) [15:57:31:219]: Dir (target): Key: Certificates , Object: C:\ProgramData\Sophos\Certificates\
MSI (s) (38:40) [15:57:31:219]: Dir (target): Key: ManagementCommunicationsCertificatesFolder , Object: C:\ProgramData\Sophos\Certificates\Management Communications System\
MSI (s) (38:40) [15:57:31:219]: Dir (target): Key: RemoteManagementSystemFolder , Object: C:\ProgramData\Sophos\Remote Management System\
MSI (s) (38:40) [15:57:31:219]: Dir (target): Key: ThreeFolder , Object: C:\ProgramData\Sophos\Remote Management System\3\
MSI (s) (38:40) [15:57:31:219]: Dir (target): Key: AgentFolder , Object: C:\ProgramData\Sophos\Remote Management System\3\Agent\
MSI (s) (38:40) [15:57:31:219]: Dir (target): Key: AdapterStorageFolder , Object: C:\ProgramData\Sophos\Remote Management System\3\Agent\AdapterStorage\
MSI (s) (38:40) [15:57:31:219]: Dir (target): Key: ManagementCommunicationsSystemFolder , Object: C:\ProgramData\Sophos\Management Communications System\
MSI (s) (38:40) [15:57:31:219]: Dir (target): Key: EndpointFolder , Object: C:\ProgramData\Sophos\Management Communications System\Endpoint\
MSI (s) (38:40) [15:57:31:219]: Dir (target): Key: ConfigurationFolder , Object: C:\ProgramData\Sophos\Management Communications System\Endpoint\Config\
MSI (s) (38:40) [15:57:31:219]: PROPERTY CHANGE: Adding INSTALLLEVEL property. Its value is '1'.
MSI (s) (38:40) [15:57:31:219]: Note: 1: 2205 2: 3: MsiAssembly
MSI (s) (38:40) [15:57:31:219]: Note: 1: 2228 2: 3: MsiAssembly 4: SELECT `MsiAssembly`.`Attributes`, `MsiAssembly`.`File_Application`, `MsiAssembly`.`File_Manifest`, `Component`.`KeyPath` FROM `MsiAssembly`, `Component` WHERE `MsiAssembly`.`Component_` = `Component`.`Component` AND `MsiAssembly`.`Component_` = ?
Action start 15:57:31: CostFinalize.
MSI (s) (38:40) [15:57:31:219]: Skipping action: IsUninstallAllowed (condition is false)
MSI (s) (38:40) [15:57:31:219]: Doing action: InstallValidate
MSI (s) (38:40) [15:57:31:219]: Note: 1: 2205 2: 3: ActionText
Action ended 15:57:31: CostFinalize. Return value 1.
MSI (s) (38:40) [15:57:31:219]: PROPERTY CHANGE: Deleting MsiRestartManagerSessionKey property. Its current value is '433f64542ecfa349a39f68c8955901a6'.
MSI (s) (38:40) [15:57:31:219]: Note: 1: 2205 2: 3: Dialog
MSI (s) (38:40) [15:57:31:219]: Feature: ProductFeature; Installed: Absent; Request: Local; Action: Local
MSI (s) (38:40) [15:57:31:219]: Component: MCS_Endpoint_Folder; Installed: Absent; Request: Local; Action: Local; Client State: Unknown
MSI (s) (38:40) [15:57:31:219]: Component: RMS_Adapter_Storage_Folder; Installed: Absent; Request: Local; Action: Local; Client State: Unknown
MSI (s) (38:40) [15:57:31:219]: Component: MCS_Endpoint_LicenceAgreements; Installed: Absent; Request: Local; Action: Local; Client State: Unknown
MSI (s) (38:40) [15:57:31:219]: Component: MCS_Endpoint_McsClient; Installed: Absent; Request: Local; Action: Local; Client State: Unknown
MSI (s) (38:40) [15:57:31:219]: Component: MCS_Endpoint_McsAgent; Installed: Absent; Request: Local; Action: Local; Client State: Unknown
MSI (s) (38:40) [15:57:31:219]: Component: MCS_Endpoint_AgentAdapters_Reg; Installed: Absent; Request: Local; Action: Local; Client State: Unknown
MSI (s) (38:40) [15:57:31:219]: Component: MCS_Endpoint_McsAdapter; Installed: Absent; Request: Local; Action: Local; Client State: Unknown
MSI (s) (38:40) [15:57:31:219]: Component: MCS_Endpoint_ScfDatFile; Installed: Absent; Request: Local; Action: Local; Client State: Unknown
MSI (s) (38:40) [15:57:31:219]: Component: MCS_Endpoint_SofDatFile; Installed: Absent; Request: Local; Action: Local; Client State: Unknown
MSI (s) (38:40) [15:57:31:219]: Component: MCS_Endpoint_IntegrityDatFile; Installed: Absent; Request: Local; Action: Local; Client State: Unknown
MSI (s) (38:40) [15:57:31:219]: Component: MCS_Endpoint_McsEvents; Installed: Absent; Request: Local; Action: Local; Client State: Unknown
MSI (s) (38:40) [15:57:31:219]: Component: MCS_Endpoint_EventLog; Installed: Absent; Request: Local; Action: Local; Client State: Unknown
MSI (s) (38:40) [15:57:31:219]: Component: MCS_Endpoint_RegistrationFile; Installed: Absent; Request: Local; Action: Local; Client State: Unknown
MSI (s) (38:40) [15:57:31:219]: Component: MCS_Endpoint_ConfigurationFile; Installed: Absent; Request: Local; Action: Local; Client State: Unknown
MSI (s) (38:40) [15:57:31:219]: Component: MCS_Certificate_Folder; Installed: Absent; Request: Local; Action: Local; Client State: Unknown
MSI (s) (38:40) [15:57:31:219]: Component: MCS_Endpoint_Certificate1; Installed: Absent; Request: Local; Action: Local; Client State: Unknown
MSI (s) (38:40) [15:57:31:219]: Component: MCS_Endpoint_Certificate2; Installed: Absent; Request: Local; Action: Local; Client State: Unknown
MSI (s) (38:40) [15:57:31:219]: Component: __MCS_Endpoint_RegistrationFile65; Installed: Null; Request: Local; Action: Local; Client State: Null
MSI (s) (38:40) [15:57:31:219]: Component: __MCS_Endpoint_McsAgent65; Installed: Null; Request: Local; Action: Local; Client State: Null
MSI (s) (38:40) [15:57:31:219]: Component: __MCS_Endpoint_AgentAdapters_Reg65; Installed: Null; Request: Local; Action: Local; Client State: Null
MSI (s) (38:40) [15:57:31:219]: Component: __MCS_Endpoint_McsAdapter65; Installed: Null; Request: Local; Action: Local; Client State: Null
MSI (s) (38:40) [15:57:31:219]: Component: __MCS_Endpoint_EventLog65; Installed: Null; Request: Local; Action: Local; Client State: Null
MSI (s) (38:40) [15:57:31:219]: Note: 1: 2205 2: 3: BindImage
MSI (s) (38:40) [15:57:31:219]: Note: 1: 2205 2: 3: ProgId
MSI (s) (38:40) [15:57:31:219]: Note: 1: 2205 2: 3: PublishComponent
MSI (s) (38:40) [15:57:31:219]: Note: 1: 2205 2: 3: SelfReg
MSI (s) (38:40) [15:57:31:219]: Note: 1: 2205 2: 3: Extension
MSI (s) (38:40) [15:57:31:219]: Note: 1: 2205 2: 3: Font
MSI (s) (38:40) [15:57:31:219]: Note: 1: 2205 2: 3: Shortcut
MSI (s) (38:40) [15:57:31:219]: Note: 1: 2205 2: 3: Class
MSI (s) (38:40) [15:57:31:219]: Note: 1: 2205 2: 3: TypeLib
Action start 15:57:31: InstallValidate.
MSI (s) (38:40) [15:57:31:219]: Note: 1: 2205 2: 3: _RemoveFilePath
MSI (s) (38:40) [15:57:31:219]: PROPERTY CHANGE: Modifying CostingComplete property. Its current value is '0'. Its new value: '1'.
MSI (s) (38:40) [15:57:31:219]: Note: 1: 2205 2: 3: BindImage
MSI (s) (38:40) [15:57:31:219]: Note: 1: 2205 2: 3: ProgId
MSI (s) (38:40) [15:57:31:219]: Note: 1: 2205 2: 3: PublishComponent
MSI (s) (38:40) [15:57:31:219]: Note: 1: 2205 2: 3: SelfReg
MSI (s) (38:40) [15:57:31:219]: Note: 1: 2205 2: 3: Extension
MSI (s) (38:40) [15:57:31:219]: Note: 1: 2205 2: 3: Font
MSI (s) (38:40) [15:57:31:219]: Note: 1: 2205 2: 3: Shortcut
MSI (s) (38:40) [15:57:31:219]: Note: 1: 2205 2: 3: Class
MSI (s) (38:40) [15:57:31:219]: Note: 1: 2205 2: 3: TypeLib
MSI (s) (38:40) [15:57:31:219]: Note: 1: 2727 2:
MSI (s) (38:40) [15:57:31:219]: Note: 1: 2205 2: 3: FilesInUse
MSI (s) (38:40) [15:57:31:235]: Note: 1: 2727 2:
MSI (s) (38:40) [15:57:31:235]: Doing action: SetARPINSTALLLOCATION
MSI (s) (38:40) [15:57:31:235]: Note: 1: 2205 2: 3: ActionText
Action ended 15:57:31: InstallValidate. Return value 1.
MSI (s) (38:40) [15:57:31:235]: PROPERTY CHANGE: Adding ARPINSTALLLOCATION property. Its value is 'C:\Program Files (x86)\Sophos\Management Communications System\Endpoint\'.
Action start 15:57:31: SetARPINSTALLLOCATION.
MSI (s) (38:40) [15:57:31:235]: Doing action: InstallInitialize
MSI (s) (38:40) [15:57:31:235]: Note: 1: 2205 2: 3: ActionText
Action ended 15:57:31: SetARPINSTALLLOCATION. Return value 1.
MSI (s) (38:40) [15:57:31:235]: Machine policy value 'AlwaysInstallElevated' is 0
MSI (s) (38:40) [15:57:31:235]: User policy value 'AlwaysInstallElevated' is 0
MSI (s) (38:40) [15:57:31:235]: BeginTransaction: Locking Server
MSI (s) (38:40) [15:57:31:235]: Note: 1: 2203 2: C:\Windows\Installer\inprogressinstallinfo.ipi 3: -2147287038
MSI (s) (38:40) [15:57:31:235]: SRSetRestorePoint skipped for this transaction.
MSI (s) (38:40) [15:57:31:235]: Note: 1: 2203 2: C:\Windows\Installer\inprogressinstallinfo.ipi 3: -2147287038
MSI (s) (38:40) [15:57:31:235]: Server not locked: locking for product {2C14E1A2-C4EB-466E-8374-81286D723D3A}
Action start 15:57:31: InstallInitialize.
MSI (s) (38:40) [15:57:31:235]: Skipping action: ScheduleSetPermissions.Rollback_x32 (condition is false)
MSI (s) (38:40) [15:57:31:235]: Skipping action: ScheduleSetPermissions.Rollback_x64 (condition is false)
MSI (s) (38:40) [15:57:31:235]: Skipping action: SetTokenPath (condition is false)
MSI (s) (38:40) [15:57:31:235]: Skipping action: ReadToken (condition is false)
MSI (s) (38:40) [15:57:31:235]: Doing action: ValidateToken
MSI (s) (38:40) [15:57:31:235]: Note: 1: 2205 2: 3: ActionText
Action ended 15:57:31: InstallInitialize. Return value 1.
MSI (s) (38:40) [15:57:31:235]: Creating MSIHANDLE (2) of type 790542 for thread 4928
MSI (s) (38:EC) [15:57:31:235]: Invoking remote custom action. DLL: C:\Windows\Installer\MSID67A.tmp, Entrypoint: ValidateSecurityToken
MSI (s) (38:54) [15:57:31:235]: Generating random cookie.
MSI (s) (38:54) [15:57:31:251]: Created Custom Action Server with PID 5452 (0x154C).
MSI (s) (38:A4) [15:57:31:274]: Running as a service.
MSI (s) (38:A4) [15:57:31:275]: Hello, I'm your 32bit Impersonated custom action server.
MSI (s) (38!1C) [15:57:31:278]: Creating MSIHANDLE (3) of type 790541 for thread 1052
MSI (s) (38!1C) [15:57:31:279]: Creating MSIHANDLE (4) of type 790531 for thread 1052
Action start 15:57:31: ValidateToken.
MSI (s) (38!1C) [15:57:31:279]: Closing MSIHANDLE (4) of type 790531 for thread 1052
MSI (s) (38!1C) [15:57:31:279]: Creating MSIHANDLE (5) of type 790531 for thread 1052
ValidateSecurityToken: Initialized.
MSI (s) (38!1C) [15:57:31:280]: Closing MSIHANDLE (5) of type 790531 for thread 1052
MSI (s) (38!1C) [15:57:31:280]: Closing MSIHANDLE (3) of type 790541 for thread 1052
MSI (s) (38:EC) [15:57:31:280]: Closing MSIHANDLE (2) of type 790542 for thread 4928
ValidateSecurityToken: Token : e3da325ea35861302c3cbef987931bb148acf33a70f2cac3a0ec309371abe1a8
MSI (s) (38:40) [15:57:31:281]: Doing action: ProcessComponents
MSI (s) (38:40) [15:57:31:281]: Note: 1: 2205 2: 3: ActionText
Action ended 15:57:31: ValidateToken. Return value 1.
MSI (s) (38:40) [15:57:31:282]: Note: 1: 2205 2: 3: MsiPatchCertificate
MSI (s) (38:40) [15:57:31:282]: LUA patching is disabled: missing MsiPatchCertificate table
MSI (s) (38:40) [15:57:31:282]: Resolving source.
MSI (s) (38:40) [15:57:31:282]: Resolving source to launched-from source.
MSI (s) (38:40) [15:57:31:282]: Setting launched-from source as last-used.
MSI (s) (38:40) [15:57:31:282]: PROPERTY CHANGE: Adding SourceDir property. Its value is 'C:\Users\owner\AppData\Local\Temp\sophos_bootstrap\mcsep\'.
MSI (s) (38:40) [15:57:31:282]: PROPERTY CHANGE: Adding SOURCEDIR property. Its value is 'C:\Users\owner\AppData\Local\Temp\sophos_bootstrap\mcsep\'.
MSI (s) (38:40) [15:57:31:282]: PROPERTY CHANGE: Adding SourcedirProduct property. Its value is '{2C14E1A2-C4EB-466E-8374-81286D723D3A}'.
MSI (s) (38:40) [15:57:31:282]: SOURCEDIR ==> C:\Users\owner\AppData\Local\Temp\sophos_bootstrap\mcsep\
MSI (s) (38:40) [15:57:31:282]: SOURCEDIR product ==> {2C14E1A2-C4EB-466E-8374-81286D723D3A}
MSI (s) (38:40) [15:57:31:283]: SECREPAIR: A general error running CryptAcquireContext
MSI (s) (38:40) [15:57:31:283]: Determining source type
MSI (s) (38:40) [15:57:31:283]: Source type from package 'Sophos Management Communications System.msi': 0
MSI (s) (38:40) [15:57:31:283]: SECREPAIR: Hash Database: C:\Windows\Installer\SourceHash{2C14E1A2-C4EB-466E-8374-81286D723D3A}
MSI (s) (38:40) [15:57:31:283]: SECREPAIR: SourceHash database file already exists. Deleting it.
MSI (s) (38:40) [15:57:31:285]: Note: 1: 2262 2: SourceHash 3: -2147287038
MSI (s) (38:40) [15:57:31:287]: SECREPAIR: New Hash Database creation complete.
MSI (s) (38:40) [15:57:31:287]: SECREPAIR: Crypt Provider not initialized. Error:0
MSI (s) (38:40) [15:57:31:287]: SECREPAIR: Hash Value for the file:Sophos Management Communications System.msi is: AA==
MSI (s) (38:40) [15:57:31:287]: SECREPAIR: Crypt Provider not initialized. Error:0
MSI (s) (38:40) [15:57:31:287]: SECREPAIR: Hash Value for the file:Sophos\Management Communications System\Endpoint\NOTICE.txt is: AA==
MSI (s) (38:40) [15:57:31:287]: SECREPAIR: Crypt Provider not initialized. Error:997
MSI (s) (38:40) [15:57:31:287]: SECUREREPAIR: Failed to CreateContentHash of the file: Sophos\Management Communications System\Endpoint\McsClient.exe: for computing its hash. Error: 997
MSI (s) (38:40) [15:57:31:287]: SECREPAIR: Failed to create hash for the install source files
MSI (s) (38:40) [15:57:31:287]: SECUREREPAIR: SecureRepair Failed. Error code: 3e5325CE448
Action start 15:57:31: ProcessComponents.
MSI (s) (38:40) [15:57:31:288]:
Error 997. Overlapped I/O operation is in progress.

MSI (s) (38:40) [15:57:31:292]: Note: 1: 2265 2: 3: -2147287035
MSI (s) (38:40) [15:57:31:292]: Machine policy value 'DisableRollback' is 0
MSI (s) (38:40) [15:57:31:292]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
Action ended 15:57:31: ProcessComponents. Return value 3.
MSI (s) (38:40) [15:57:31:293]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (38:40) [15:57:31:293]: No System Restore sequence number for this installation.
MSI (s) (38:40) [15:57:31:293]: Unlocking Server
Action ended 15:57:31: INSTALL. Return value 3.
Property(S): UpgradeCode = {7A6045EF-603A-4648-B227-2221E4A931BB}
Property(S): EndpointFolder = C:\ProgramData\Sophos\Management Communications System\Endpoint\
Property(S): AdapterStorageFolder = C:\ProgramData\Sophos\Remote Management System\3\Agent\AdapterStorage\
Property(S): INSTALLDIR = C:\Program Files (x86)\Sophos\Management Communications System\Endpoint\
Property(S): ConfigurationFolder = C:\ProgramData\Sophos\Management Communications System\Endpoint\Config\
Property(S): ManagementCommunicationsCertificatesFolder = C:\ProgramData\Sophos\Certificates\Management Communications System\
Property(S): ARPINSTALLLOCATION = C:\Program Files (x86)\Sophos\Management Communications System\Endpoint\
Property(S): Certificates = C:\ProgramData\Sophos\Certificates\
Property(S): SophosFolder = C:\ProgramData\Sophos\
Property(S): ManagementCommunicationsSystemFolder = C:\ProgramData\Sophos\Management Communications System\
Property(S): AgentFolder = C:\ProgramData\Sophos\Remote Management System\3\Agent\
Property(S): ThreeFolder = C:\ProgramData\Sophos\Remote Management System\3\
Property(S): RemoteManagementSystemFolder = C:\ProgramData\Sophos\Remote Management System\
Property(S): CommonAppDataFolder = C:\ProgramData\
Property(S): Sophos = C:\Program Files (x86)\Sophos\
Property(S): TARGETDIR = C:\
Property(S): ManagementCommunicationSystem = C:\Program Files (x86)\Sophos\Management Communications System\
Property(S): ProgramFilesFolder = C:\Program Files (x86)\
Property(S): SourceDir = C:\Users\owner\AppData\Local\Temp\sophos_bootstrap\mcsep\
Property(S): VersionNT = 603
Property(S): ALLUSERS = 1
Property(S): ARPPRODUCTICON = Sophos_MCS_Icon
Property(S): ARPCOMMENTS = Management Communications System
Property(S): ARPCONTACT = Sophos Technical Support
Property(S): ARPHELPLINK = http://www.sophos.com/support/
Property(S): ARPNOMODIFY = 1
Property(S): ARPNOREPAIR = 1
Property(S): ARPURLINFOABOUT = http://www.sophos.com/
Property(S): BuildReference = 206189
Property(S): ProductFullVersion = 4.1.2.1
Property(S): RegisterWithAutoUpdate = {8580B6E7-AD8F-4c42-8085-ABD5765C98C5};mcsep
Property(S): Manufacturer = Sophos Limited
Property(S): ProductCode = {2C14E1A2-C4EB-466E-8374-81286D723D3A}
Property(S): ProductLanguage = 1033
Property(S): ProductName = Sophos Management Communications System
Property(S): ProductVersion = 4.1.2.1
Property(S): SecureCustomProperties = FOUND_NEW_PRODUCT;FOUND_OLD_PRODUCT
Property(S): INSTALLDIR.4D96E9F9_7E7B_4556_8D25_ABEE814FE4E0 = C:\
Property(S): MsiLogFileLocation = C:\Users\owner\AppData\Local\Temp\Sophos MCS Install Log.txt
Property(S): PackageCode = {62E8F004-FC79-441E-AF5F-627A91CF1509}
Property(S): ProductState = -1
Property(S): PackagecodeChanging = 1
Property(S): REBOOT = REALLYSUPPRESS
Property(S): TOKEN = e3da325ea35861302c3cbef987931bb148acf33a70f2cac3a0ec309371abe1a8
Property(S): SERVER = dzr-mcs-amzn-us-west-2-fa88.upe.p.hmr.sophos.com
Property(S): CURRENTDIRECTORY = C:\Users\owner\AppData\Local\Temp\sophos_bootstrap
Property(S): CLIENTUILEVEL = 3
Property(S): CLIENTPROCESSID = 5988
Property(S): VersionDatabase = 300
Property(S): VersionMsi = 5.00
Property(S): VersionNT64 = 603
Property(S): WindowsBuild = 9600
Property(S): ServicePackLevel = 0
Property(S): ServicePackLevelMinor = 0
Property(S): MsiNTProductType = 1
Property(S): WindowsFolder = C:\Windows\
Property(S): WindowsVolume = C:\
Property(S): System64Folder = C:\Windows\system32\
Property(S): SystemFolder = C:\Windows\SysWOW64\
Property(S): RemoteAdminTS = 1
Property(S): TempFolder = C:\Users\owner\AppData\Local\Temp\
Property(S): CommonFilesFolder = C:\Program Files (x86)\Common Files\
Property(S): ProgramFiles64Folder = C:\Program Files\
Property(S): CommonFiles64Folder = C:\Program Files\Common Files\
Property(S): AppDataFolder = C:\Users\owner\AppData\Roaming\
Property(S): FavoritesFolder = C:\Users\owner\Favorites\
Property(S): NetHoodFolder = C:\Users\owner\AppData\Roaming\Microsoft\Windows\Network Shortcuts\
Property(S): PersonalFolder = C:\Users\owner\Documents\
Property(S): PrintHoodFolder = C:\Users\owner\AppData\Roaming\Microsoft\Windows\Printer Shortcuts\
Property(S): RecentFolder = C:\Users\owner\AppData\Roaming\Microsoft\Windows\Recent\
Property(S): SendToFolder = C:\Users\owner\AppData\Roaming\Microsoft\Windows\SendTo\
Property(S): TemplateFolder = C:\ProgramData\Microsoft\Windows\Templates\
Property(S): LocalAppDataFolder = C:\Users\owner\AppData\Local\
Property(S): MyPicturesFolder = C:\Users\owner\Pictures\
Property(S): AdminToolsFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools\
Property(S): StartupFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\
Property(S): ProgramMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\
Property(S): StartMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\
Property(S): DesktopFolder = C:\Users\Public\Desktop\
Property(S): FontsFolder = C:\Windows\Fonts\
Property(S): GPTSupport = 1
Property(S): OLEAdvtSupport = 1
Property(S): ShellAdvtSupport = 1
Property(S): MsiAMD64 = 6
Property(S): Msix64 = 6
Property(S): Intel = 6
Property(S): PhysicalMemory = 16265
Property(S): VirtualMemory = 17267
Property(S): AdminUser = 1
Property(S): MsiTrueAdminUser = 1
Property(S): LogonUser = owner
Property(S): UserSID = S-1-5-21-1958809707-2779440683-2834829869-1001
Property(S): UserLanguageID = 1033
Property(S): ComputerName = NHS-BIZLAB-07
Property(S): SystemLanguageID = 1033
Property(S): ScreenX = 1024
Property(S): ScreenY = 768
Property(S): CaptionHeight = 23
Property(S): BorderTop = 1
Property(S): BorderSide = 1
Property(S): TextHeight = 16
Property(S): TextInternalLeading = 3
Property(S): ColorBits = 32
Property(S): TTCSupport = 1
Property(S): Time = 15:57:31
Property(S): Date = 8/15/2017
Property(S): MsiNetAssemblySupport = 4.6.1038.0
Property(S): MsiWin32AssemblySupport = 6.3.10586.0
Property(S): RedirectedDllSupport = 2
Property(S): MsiRunningElevated = 1
Property(S): Privileged = 1
Property(S): DATABASE = C:\Windows\Installer\d5fd.msi
Property(S): OriginalDatabase = C:\Users\owner\AppData\Local\Temp\sophos_bootstrap\mcsep\Sophos Management Communications System.msi
Property(S): UILevel = 2
Property(S): ACTION = INSTALL
Property(S): ROOTDRIVE = C:\
Property(S): CostingComplete = 1
Property(S): OutOfDiskSpace = 0
Property(S): OutOfNoRbDiskSpace = 0
Property(S): PrimaryVolumeSpaceAvailable = 0
Property(S): PrimaryVolumeSpaceRequired = 0
Property(S): PrimaryVolumeSpaceRemaining = 0
Property(S): INSTALLLEVEL = 1
Property(S): SOURCEDIR = C:\Users\owner\AppData\Local\Temp\sophos_bootstrap\mcsep\
Property(S): SourcedirProduct = {2C14E1A2-C4EB-466E-8374-81286D723D3A}
MSI (s) (38:40) [15:57:31:300]: Windows Installer installed the product. Product Name: Sophos Management Communications System. Product Version: 4.1.2.1. Product Language: 1033. Manufacturer: Sophos Limited. Installation success or error status: 1603.

MSI (s) (38:40) [15:57:31:300]: Closing MSIHANDLE (1) of type 790542 for thread 4928
MSI (s) (38:40) [15:57:31:300]: Deferring clean up of packages/files, if any exist
MSI (s) (38:40) [15:57:31:300]: MainEngineThread is returning 1603
MSI (s) (38:0C) [15:57:31:300]: RESTART MANAGER: Session closed.
MSI (s) (38:0C) [15:57:31:300]: No System Restore sequence number for this installation.
=== Logging stopped: 8/15/2017 15:57:31 ===
MSI (s) (38:0C) [15:57:31:300]: User policy value 'DisableRollback' is 0
MSI (s) (38:0C) [15:57:31:300]: Machine policy value 'DisableRollback' is 0
MSI (s) (38:0C) [15:57:31:300]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (38:0C) [15:57:31:300]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (38:0C) [15:57:31:300]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (38:0C) [15:57:31:300]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (s) (38:0C) [15:57:31:316]: Destroying RemoteAPI object.
MSI (s) (38:54) [15:57:31:316]: Custom Action Manager thread ending.
MSI (c) (64:54) [15:57:31:316]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (64:54) [15:57:31:316]: MainEngineThread is returning 1603
=== Verbose logging stopped: 8/15/2017 15:57:31 ===
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0 jak over 7 years ago in reply to derekarnold

Does this help:

https://community.sophos.com/kb/en-us/127062

Regards,

Jak
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