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SAV did not update. hard to uninstall. new install impossible. have auto update install log file. had that issue

--3

a few months ago, too. getting a bit upset. can anybody help? thank you!



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  • 0

    Hello --3,

    it's not possible to help you with some details. First of all, which platform and which product - Home, Central, SEC?

    Normally if SAV did not update a reinstall is neither necessary nor the first action one should take. Sp please give some details what new install impossible is, if possible post the related logs.

    Christian   

  • 0 in reply to QC

    SES (escw_107_sa), without firewall. win7-64.

    machine was trying and trying to update, wanted to stop that. upon uninstall have been told that another process is using autoupdate, so went to regedit as listed in help here.

    upon install I am told sophos auto update service could not be installed and I am asked if I have sufficient permission to install system services. until now I had ;-) - I am the sole user of my PC.

    services shows: auto update cannot be found, code 2.

    thank you!

  • 0 in reply to --3

    Hello --3,

    so it's the enterprise stand-alone version - set to update from Sophos?

    went to regedit as listed in help
    there are dozens of articles (if these are what you mean by here) mentioning regedit, it's not obvious which one you are referring to. Is the AutoUpdate service installed, i.e. listed when you open services.msc? sufficient permission is just a guess when access is denied, the log could give a hint what the cause might be (as it not only give an exact message but also the context).

    Christian

  • 0 in reply to QC

    meant this: https://community.sophos.com/products/endpoint-security-control/f/sophos-endpoint-software/2459/sophos-msi-failed

    update from sophos.

    autoupdate cannot be installed, service can't start. cannot post log, as it is 50kb too big.

  • 0 in reply to --3

    Hello --3,

    I see, quite old.

    service can't start
    but is it "installed" (and can't be started)? If it appears in services.msc and the Path to executable is set (normally %Program Files (x86)%\Sophos\AutoUpdate\ALsvc.exe), does the executable exist?

    50kb too big
    I've seen larger ones here. Where did "it" say too big?     Just dragged a 60kB file into the editor window without problems. Anyway, you could zip it up, it'll shrink significantly.

    Christian

Reply
  • 0 in reply to --3

    Hello --3,

    I see, quite old.

    service can't start
    but is it "installed" (and can't be started)? If it appears in services.msc and the Path to executable is set (normally %Program Files (x86)%\Sophos\AutoUpdate\ALsvc.exe), does the executable exist?

    50kb too big
    I've seen larger ones here. Where did "it" say too big?     Just dragged a 60kB file into the editor window without problems. Anyway, you could zip it up, it'll shrink significantly.

    Christian

Children
  • 0 in reply to QC

    I uninstalled all, no more sophos at x86, no more service.

    the file was 1077kb, 1024 are allowed. great.

    now tried to install sophos free home. replies: cannot continue while sophos anti-virus is installed. wow ...

    could reset system to pre-yesterday ...

    did that. now as it was: sophos cannot start and/or update. on-access-scans deactivated. no more AV. service swi_update_64 says: reconfigure sophos web intelligence components. how?

    "no connection to server" (although given permission in firewall), no access to any config in SAV. would be happier with a working AV ... thanks for any help!

    that is the auto update install log from yesterday, when I couldn't make it update.Sophos AutoUpdate Install Log.zip

  • 0 in reply to --3

    locked out!

    still hope for help! thanks!

  • 0 in reply to --3

    Hello --3,

    this is a strange state. You have the Sophos icon in the taskbar and can open the GUI? Are you able to open "Updates konfigurieren"?
    Apparently there is something Sophos on the machine of you can open the GUI - but according to the log AutoUpdate isn't installed. Where does the GUI run from (Process Explorer can show this)?

    Christian

  • 0 in reply to QC

    yes, the icon is there, but only update protocol can be opened, not the config. taskmanager shows almon + alsvc.exe, no more. what shall I do? shall I write for support to sophos?

  • 0 in reply to --3

    Hello --3,

    alsvc.exe is the AutoUpdate Service - it shouldn't run if the Sophos AutoUpdate Service isn't listed under Services (Dienste). Is it listed? You could also search the registry for alsvc.exe. 

    A service can be deleted (after it has been stopped - can you stop it?) using sc delete. Perhaps also kill almon and then retry the setup.

    Christian

  • 0 in reply to QC

    all listed, running, and I can stop them. stopping them and deleting after the effort of uninstalling them (including the use of MS installer cleanup) and then reinstall - all that has been done to where I am now ...

  • 0 in reply to --3

    Hello --3,

    if the service is deleted the Installer should either fail with a different error or there is an issue with the Services registry key.

    Christian

  • 0 in reply to QC

    which means what?

    at the uninstall I also deleted registry-entries like it was proposed in the link mentioned above. should they reappear with a new installation? or with the system set-back? no sophos at HKLM-software, but at system > CCS > services ...

  • 0 in reply to --3

    one of the actual logs:

    Fullscreen Sophos Anti-Virus Startup Log_170727_085927.txt Download 
    2017-07-27 10:59:27 Entering wWinMain

2017-07-27 10:59:27 Entering CInfrastructureModule::ServiceMain

2017-07-27 10:59:27 Entering CInfrastructureModule::PreMessageLoop

2017-07-27 10:59:27 CInfrastructureModule::StartComponentManager: Creating marshalling wrapper instance

2017-07-27 10:59:27 Entering CStartupManager::Start

2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of ApplicationManager

2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of ApplicationManager

2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of AuthorisationListManager

2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of AuthorisationListManager

2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of BackgroundScanFactory

2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of BackgroundScanFactory

2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of BHOManager

2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of BHOManager

2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of ConfigurationManager

2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of ConfigurationManager

2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of ConstantDSFactory

2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of ConstantDSFactory

2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of ConsumerFactory

2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of ConsumerFactory

2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of CurativeActionFactory

2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of CurativeActionFactory

2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of DesktopConnPoint

2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of DesktopConnPoint

2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of DetectionFeedback

2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of DetectionFeedback

2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of DriveDecomposerFactory

2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of DriveDecomposerFactory

2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of DriveExclusionsFactory

2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of DriveExclusionsFactory

2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of DriverExtensionsFactory

2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of DriverExtensionsFactory

2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of DriverOperationsFactory

2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of DriverOperationsFactory

2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of ExclusionFilterProcessorFactory

2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of ExclusionFilterProcessorFactory

2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of ExtensionFilterProcessorFactory

2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of ExtensionFilterProcessorFactory

2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of FileAttributeFilterFactory

2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of FileAttributeFilterFactory

2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of FileExclusionsFactory

2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of FileExclusionsFactory

2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of FileOpProcessorFactory

2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of FileOpProcessorFactory

2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of FSDecomposerFactory

2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of FSDecomposerFactory

2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of GeneralExclusionsFactory

2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of GeneralExclusionsFactory

2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of ICManager

2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of ICManager

2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of JobSinkFactory

2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of JobSinkFactory

2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of LiveScansCollection

2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of LiveScansCollection

2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of LogController

2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of LogController

2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of LogSourceFactory

2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of LogSourceFactory

2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of MessageResDSFactory

2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of MessageResDSFactory

2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of PersistanceManager

2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of PersistanceManager

2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of ProcessExclusionsFactory

2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of ProcessExclusionsFactory

2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of PUAThreatComponentFactory

2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of PUAThreatComponentFactory

2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of QuarantineManager

2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of QuarantineManager

2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of QuarantineManagerFacade

2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of QuarantineManagerFacade

2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of QuarantineStore

2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of QuarantineStore

2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of ScanEditFacade

2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of ScanEditFacade

2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of ScanManagerFactory

2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of ScanManagerFactory

2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of ScannableDirItemFactory

2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of ScannableDirItemFactory

2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of ScannableDriveFactory

2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of ScannableDriveFactory

2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of ScannableMemoryFactory

2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of ScannableMemoryFactory

2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of ScannableNodeFactory

2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of ScannableNodeFactory

2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of ScannableRawFSFactory

2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of ScannableRawFSFactory

2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of ScannableRegistryFactory

2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of ScannableRegistryFactory

2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of ScannableSectorFactory

2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of ScannableSectorFactory

2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of ScanPostprocessorFactory

2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of ScanPostprocessorFactory

2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of ScanPreprocessorFactory

2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of ScanPreprocessorFactory

2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of SIPSManager

2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of SIPSManager

2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of SOCDecomposerFactory

2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of SOCDecomposerFactory

2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of SOCollectionFactory

2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of SOCollectionFactory

2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of StringResDSFactory

2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of StringResDSFactory

2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of SWIManager

2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of SWIManager

2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of SystemInformation

2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of SystemInformation

2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of TamperProtectionManager

2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of TamperProtectionManager

2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of TDEFactory

2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of TDEFactory

2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of ThreatCauseFactory

2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of ThreatCauseFactory

2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of ThreatFactory

2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of ThreatFactory

2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of TranslatorFactory

2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of TranslatorFactory

2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of UserExclusionsFactory

2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of UserExclusionsFactory

2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of VEAdapterFactory

2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of VEAdapterFactory

2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of VEManager

2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of VEManager

2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of WebScanningProcessorFactory

2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of WebScanningProcessorFactory

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on ApplicationManager

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on ApplicationManager

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on AuthorisationListManager

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on AuthorisationListManager

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on BackgroundScanFactory

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on BackgroundScanFactory

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on BHOManager

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on BHOManager

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on ConfigurationManager

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on ConfigurationManager

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on ConstantDSFactory

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on ConstantDSFactory

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on ConsumerFactory

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on ConsumerFactory

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on CurativeActionFactory

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on CurativeActionFactory

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on DesktopConnPoint

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on DesktopConnPoint

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on DetectionFeedback

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on DetectionFeedback

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on DriveDecomposerFactory

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on DriveDecomposerFactory

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on DriveExclusionsFactory

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on DriveExclusionsFactory

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on DriverExtensionsFactory

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on DriverExtensionsFactory

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on DriverOperationsFactory

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on DriverOperationsFactory

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on ExclusionFilterProcessorFactory

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on ExclusionFilterProcessorFactory

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on ExtensionFilterProcessorFactory

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on ExtensionFilterProcessorFactory

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on FileAttributeFilterFactory

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on FileAttributeFilterFactory

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on FileExclusionsFactory

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on FileExclusionsFactory

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on FileOpProcessorFactory

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on FileOpProcessorFactory

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on FSDecomposerFactory

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on FSDecomposerFactory

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on GeneralExclusionsFactory

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on GeneralExclusionsFactory

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on ICManager

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on ICManager

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on JobSinkFactory

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on JobSinkFactory

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on LiveScansCollection

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on LiveScansCollection

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on LogController

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on LogController

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on LogSourceFactory

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on LogSourceFactory

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on MessageResDSFactory

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on MessageResDSFactory

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on PersistanceManager

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on PersistanceManager

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on ProcessExclusionsFactory

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on ProcessExclusionsFactory

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on PUAThreatComponentFactory

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on PUAThreatComponentFactory

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on QuarantineManager

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on QuarantineManager

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on QuarantineManagerFacade

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on QuarantineManagerFacade

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on QuarantineStore

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on QuarantineStore

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on ScanEditFacade

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on ScanEditFacade

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on ScanManagerFactory

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on ScanManagerFactory

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on ScannableDirItemFactory

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on ScannableDirItemFactory

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on ScannableDriveFactory

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on ScannableDriveFactory

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on ScannableMemoryFactory

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on ScannableMemoryFactory

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on ScannableNodeFactory

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on ScannableNodeFactory

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on ScannableRawFSFactory

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on ScannableRawFSFactory

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on ScannableRegistryFactory

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on ScannableRegistryFactory

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on ScannableSectorFactory

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on ScannableSectorFactory

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on ScanPostprocessorFactory

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on ScanPostprocessorFactory

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on ScanPreprocessorFactory

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on ScanPreprocessorFactory

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on SIPSManager

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on SIPSManager

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on SOCDecomposerFactory

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on SOCDecomposerFactory

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on SOCollectionFactory

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on SOCollectionFactory

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on StringResDSFactory

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on StringResDSFactory

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on SWIManager

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on SWIManager

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on SystemInformation

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on SystemInformation

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on TamperProtectionManager

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on TamperProtectionManager

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on TDEFactory

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on TDEFactory

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on ThreatCauseFactory

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on ThreatCauseFactory

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on ThreatFactory

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on ThreatFactory

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on TranslatorFactory

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on TranslatorFactory

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on UserExclusionsFactory

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on UserExclusionsFactory

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on VEAdapterFactory

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on VEAdapterFactory

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on VEManager

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on VEManager

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on WebScanningProcessorFactory

2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on WebScanningProcessorFactory

2017-07-27 10:59:27 Entering CStartupManager::ConfigureComponentManager

2017-07-27 10:59:27 Leaving CStartupManager::ConfigureComponentManager

2017-07-27 10:59:27 CStartupManager::RequestComponents: pCompMan->FindComponent(ConfigurationManager, 1) returned 0xa005000d

2017-07-27 10:59:27 Leaving CStartupManager::Start

2017-07-27 10:59:27 CMarshallingWrapper::CMarshallingWrapper: SM.Start( g_RegPath, pManager )() returned 0xa005000d

2017-07-27 10:59:27 Exception caught in CInfrastructureModule::PreMessageLoop

2017-07-27 10:59:27 Leaving CInfrastructureModule::PreMessageLoop

2017-07-27 10:59:37 Leaving CInfrastructureModule::ServiceMain

2017-07-27 10:59:37 Leaving wWinMain

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