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Update Enterprise Console 3 to Enterprise Console 4

Dear Concern,

Good Day.

We want to migrate or update our Enterprise Console (Ver -3 and DB SOPHOS3) to the latest version.

We go through sophos support doc but we fail in our test environment.

So we want your help/support/ suggestion from the very first beginning.

So we need your kind cooperation.

Thanks n Regards,

Shariar

:6629


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  • Hello Shariar,

    without any details on the failure I fear we can't be of much help. So please post what you have done (how did you set up your test environment, what steps did you perform to update, where did it fail and of course what was the error you received), whether you attempted to upgrade to 4.0 or 4.5 and the OS versions involved.

    Your other option is of course to call Support directly - as the Welcome says: SophosTalk is not a replacement for the phone and email Support channels we've always offered

    Christian

    :6675
Reply
  • Hello Shariar,

    without any details on the failure I fear we can't be of much help. So please post what you have done (how did you set up your test environment, what steps did you perform to update, where did it fail and of course what was the error you received), whether you attempted to upgrade to 4.0 or 4.5 and the OS versions involved.

    Your other option is of course to call Support directly - as the Welcome says: SophosTalk is not a replacement for the phone and email Support channels we've always offered

    Christian

    :6675
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