Thread Info
  • State Verified Answer
  • Locked Locked
  • Replies 4 replies
  • Subscribers 3 subscribers
  • Views 21255 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Endpoint Agent Installation

Denys Plamondon

Hey Everyone,

We are migrating from an on-premise Central Console to the Sophos cloud one. Forgive me if this is the wrong forum, but I didn't see one specific to the central sophos console. 

 

We have a number of clients who return an error code of 145 when deploying the stub install (sophosinstall.exe). I looked in the following KB https://community.sophos.com/kb/en-us/120449, which doesn't have an entry for 145. I was hoping somebody has seen this before and can point me in the right direction. 

 

Thanks in advance. 

 



This thread was automatically locked due to age.
Parents
  • 0

    Hello Denys Plamondon,

    specific to the central sophos console
    IMO Central/Central is better than ESC/Endpoint - even as this is an endpoint related question [:)]
    The Bootstrap log should report some error before the final 145. Here's an example taken from a thread in Home:
    Information,Remove old SAV...,
    Information,Uninstallation of Sophos Anti-Virus returned exitcode: 1603,
    ERROR,The uninstallation of Sophos Anti-Virus failed. Installation of Sophos Home has failed.,
    More information should then be in the associated Uninstall or, in case of SAV, CustomActions log in %windir%\Temp.

    Christian

Reply
  • 0

    Hello Denys Plamondon,

    specific to the central sophos console
    IMO Central/Central is better than ESC/Endpoint - even as this is an endpoint related question [:)]
    The Bootstrap log should report some error before the final 145. Here's an example taken from a thread in Home:
    Information,Remove old SAV...,
    Information,Uninstallation of Sophos Anti-Virus returned exitcode: 1603,
    ERROR,The uninstallation of Sophos Anti-Virus failed. Installation of Sophos Home has failed.,
    More information should then be in the associated Uninstall or, in case of SAV, CustomActions log in %windir%\Temp.

    Christian

Children
No Data
Unfiltered HTML