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My Only Option is "Authorize"

RobinMarie11

My Sophos Anti-Virus 7.6.20 found some files it labeled as "Suspicious behavior" but then my only option is to Authorize them. Does anyone know what is going on? What do I do?

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    Hi,

    Please see my earlier post:

    I hope that explains everything.

    Thanks

    Jak

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      Hey thanks, this was helpful; but as I do not know much about computers and so I want to submit this to Sophos for evaluation, how do I do that? I do not see any button option that is labeled as such. Sorry if this is a painfully obvious question, I just do not trust myself to take a guess at how to do this successfully.

      Thanks -- Robin Marie

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        Hello Robin Marie,

        please see Submitting samples of suspicious files to Sophos for instructions (also note the link on capturing such files safely).

        Christian

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          Thanks! Sorry one more question; in the meantime (before I capture this etc) can I close the Quanatine manager?, and then just pull it back up later? IE it won't take it out of quarantine or lose it if I do that right? The program has been open on my computer for a week and I still haven't had time to get to it, would just like to click it away so I can turn off my computer in the meantime. 

          Thanks,

          Robin Marie

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            Yes Robin, it will not leave the Quarantine until you either authorise it or select it and choose 'clear from list'.

            OD

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