My Only Option is "Authorize"

Hi,

Please see my earlier post:

/search?q= 3594

I hope that explains everything.

Thanks

Jak

Hey thanks, this was helpful; but as I do not know much about computers and so I want to submit this to Sophos for evaluation, how do I do that? I do not see any button option that is labeled as such. Sorry if this is a painfully obvious question, I just do not trust myself to take a guess at how to do this successfully.

Thanks -- Robin Marie

Hello Robin Marie,

please see Submitting samples of suspicious files to Sophos for instructions (also note the link on capturing such files safely).

Christian

Thanks! Sorry one more question; in the meantime (before I capture this etc) can I close the Quanatine manager?, and then just pull it back up later? IE it won't take it out of quarantine or lose it if I do that right? The program has been open on my computer for a week and I still haven't had time to get to it, would just like to click it away so I can turn off my computer in the meantime. 

Thanks,

Robin Marie

Yes Robin, it will not leave the Quarantine until you either authorise it or select it and choose 'clear from list'.

OD