Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 7 replies
  • Subscribers 1 subscriber
  • Views 8617 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Device control failed when checking volume access

ilene

I am at a wits end. I have several machines that keep sending the following messages see below:

Device control failed when checking volume access: device name=\Device\CdRom0, errorCode=0x8000ffff.

The crazy thing is after much testing with our local machines. We ended up having to run uninstal run a register cleaner then reinstall again and then it work. Why I don't understand is why is doing this. We are dealing with several messages during the day no to say that some of this offices are in remote offices where we have to go though our vpn tunnel.

Has anyone run into this before. We have Console 4 and endpoint client 9. Workstation OS is Windows 2000.

thank you

:1433


This thread was automatically locked due to age.
Parents
  • 0

    We have some fixes coming in the 9.5.3 release which should resolve issues related to this error message. If this release does not resolve the problems you are experiencing then please raise them again with support.

    Best regards,

    John Stringer (Product Manager)

    :4682
Reply
  • 0

    We have some fixes coming in the 9.5.3 release which should resolve issues related to this error message. If this release does not resolve the problems you are experiencing then please raise them again with support.

    Best regards,

    John Stringer (Product Manager)

    :4682
Children
No Data
Unfiltered HTML