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rms router name

wonggrm

Dear sophos expert, I'm new comer & i'm happy to join in this forum.

I have a case like this, I have installed sophos to the user client (windows xp) that join to network domain then I've tried to rename old computer name to new name example MIS7 to IT-IDC-001. When I check sophos network communication report it shows no problems detected but on computer details --> RMS Router name shows Router$mis7:72030. it still shows old computer name (mis7). is it cause problem in the future or not? why does it shows old name eventhough i've tried to rename it.  How to change the rms router name in order to same with new computer name?

Regards,

:2526


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    Sophos correct me if I'm wrong - it does no harm if the router name is different from the computer name.

    But if you feel better if they match there's some good news for you: the name is picked up whenever RMS is installed - but you don't need to uninstall it first. I just checked what happens when I reprotect a computer from the console, try it. And I'm quite sure that an update of RMS  (as will arrive with the 9.5 version) has the same effect.

    By the way: running

    sqlcmd -s server -d SOPHOS4 -Y 40 -Q "SELECT Name, MessageSystemAddress FROM ComputersAndDeletedComputers WHERE MessageSystemAddress LIKE '%'+Name+'%'"

    on the server saves you the trouble of visiting the clients to verify it has worked (use NOT LIKE to see the clients where the names still differ).

    HTH

    Christian

    :2561
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  • 0

    Sophos correct me if I'm wrong - it does no harm if the router name is different from the computer name.

    But if you feel better if they match there's some good news for you: the name is picked up whenever RMS is installed - but you don't need to uninstall it first. I just checked what happens when I reprotect a computer from the console, try it. And I'm quite sure that an update of RMS  (as will arrive with the 9.5 version) has the same effect.

    By the way: running

    sqlcmd -s server -d SOPHOS4 -Y 40 -Q "SELECT Name, MessageSystemAddress FROM ComputersAndDeletedComputers WHERE MessageSystemAddress LIKE '%'+Name+'%'"

    on the server saves you the trouble of visiting the clients to verify it has worked (use NOT LIKE to see the clients where the names still differ).

    HTH

    Christian

    :2561
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