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Sophos

Traff

Remote Management System

When I log off my Windows XP SP3 laptop I get an error message WINDOWS DDE ERROR  (imonitor,almon.exe,ctfmon.exe error sometimes ) .

I installed sophos 9.7 as standalone  and I uninstalled adobe acrobat, flash and most of the programs. I ran spybot and other antivirus and spyware solutions,rootkit utilities and they are not finding anything

When I installed sophos on the network I have the same problem. If I delete on the registry the HLM\ software, sophos and I reinstall sophos from the network the message disappeared but, the sophos agent service disappears. I unistalled and installed sophos and I get the message back.

If I terminate the almon.exe process on the taskbar manually and log off the error messages disappears. I do not know if it is a virus or a problem with sophos or the regestry. The same is happening in 5 other laptop.

Please help.

Remote Management System

:13101


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    I have been using sophos in these computers for the last 3 years. 4 of them are dell 745 the others are Toshiba Satellite pro A300 and 2 Toshiba Satellite A100.

    Sophos was working ok with Entreprise Console 4.0 after the upgrade to Entreprise Console 4.5. We had problems uninstalling sophos and after we managed to reinstalled sophos to Antivirus 9.5, It was working for about 3 months with no problem until a few week ago we starting noticing the error message WINDOWS DDE almon.exe. 

    I noticed that in some computer the Sophos agent was not working as well. We have the same setup in another school with no problems at all. I took one of the laptops to the other school and it is the same problem.

    Do you have an utility to check that Sophos is working correctly?

    :13159
Reply
  • 0

    I have been using sophos in these computers for the last 3 years. 4 of them are dell 745 the others are Toshiba Satellite pro A300 and 2 Toshiba Satellite A100.

    Sophos was working ok with Entreprise Console 4.0 after the upgrade to Entreprise Console 4.5. We had problems uninstalling sophos and after we managed to reinstalled sophos to Antivirus 9.5, It was working for about 3 months with no problem until a few week ago we starting noticing the error message WINDOWS DDE almon.exe. 

    I noticed that in some computer the Sophos agent was not working as well. We have the same setup in another school with no problems at all. I took one of the laptops to the other school and it is the same problem.

    Do you have an utility to check that Sophos is working correctly?

    :13159
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