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Finding Mac's

Jvuz

Hello,

we're testing Sophos Enterprise Console. When i install a Mac client manually, using the mpkg file on the server, it installs without any problem, but I cannot see the mac in the console. But i can ping the mac from the server. I already checked if the firewall is disabled on the Mac. How can I solve this?

Jo

:12281


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  • 0

    it points to another server (parent)

    A "known" server? What does Parent addresses contain - just a name or also an IP? Upon install it should pick up mrinit.conf and cac.pem (both should usually be identical to those in the other CIDs) from Sophos Anti-Virus.mpkg\Contents\Packages\SophosRMS.mpkg\Contents\Resources in the OSX CID.

    com.sophos.sau.plist can be used for the initial update settings and does not exist by default. It is not related to RMS.

    Christian

    :12287
Reply
  • 0

    it points to another server (parent)

    A "known" server? What does Parent addresses contain - just a name or also an IP? Upon install it should pick up mrinit.conf and cac.pem (both should usually be identical to those in the other CIDs) from Sophos Anti-Virus.mpkg\Contents\Packages\SophosRMS.mpkg\Contents\Resources in the OSX CID.

    com.sophos.sau.plist can be used for the initial update settings and does not exist by default. It is not related to RMS.

    Christian

    :12287
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