Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 3 replies
  • Subscribers 1 subscriber
  • Views 1804 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Internal Error 2738

VictorWarner

Using Endpoint Security and Data Protection version 9.5 on a Windows 7 Professional machine.

I wish to uninstall the program. I have uninstalled the program installed, but Sophos AutoUpdate (version 2.5.6) is listed in Control Panel/Program and Features as a separate program.

I have tried to uninstall Sophos AutoUpdate but continually get an error message: Internal Error 2738. The only option after the error message is displayed is to click "OK" but the (uninstall) program fails to close, it hangs (it also brings down Windows Explorer. It has to be killed through Windows Task Manager

I have rebooted the machine (several times), cleared out temporary files etc. Nothing will allow Sophoso AutoUpdate to uninstall.

Help with this would be greatly appreciated.

:4989


This thread was automatically locked due to age.
Parents Reply Children
No Data
Unfiltered HTML