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Error while trying to upgrade to EC 4.0/4.5

Harooo,

Having a little trouble while trying to follow the upgrade guide. During the backup process I encounter this :

http://i.imgur.com/Isljx.jpg

The server is a VM on 2003 R2 and running SQL 2005....remote has been enabled...

:5525


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  • Hello,

    am I right when I assume that SEC3 is working and "just" BackupDB.bat fails? From what you said I'm not sure whether SEC and SQL are on the same server - but you're trying to run the backup on the SQL server.

    Just curious: What's in the registry value HKLM\Software\Sophos\EE\Management Tools\\DatabaseConnectionMS? And what are the contents of the HKLM\Software\Sophos\EE\Management Tools\Database Installer\ and ...\DatabaseUser\ keys?

    Christian

    :5539
Reply
  • Hello,

    am I right when I assume that SEC3 is working and "just" BackupDB.bat fails? From what you said I'm not sure whether SEC and SQL are on the same server - but you're trying to run the backup on the SQL server.

    Just curious: What's in the registry value HKLM\Software\Sophos\EE\Management Tools\\DatabaseConnectionMS? And what are the contents of the HKLM\Software\Sophos\EE\Management Tools\Database Installer\ and ...\DatabaseUser\ keys?

    Christian

    :5539
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