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Windows 2008, Novell Client and Sophos

Tester

Hello

I have a situation with Sophos installed on a Windows 2008 R2 machine which has Novell Client 2sp1 installed.

Sophos does not seem to be working on this machine until novell client is disabled.

Our network is a big network with over 25,000 machines which is both a Microsoft and Novell Network.

For sophos to be installed on clients based on the network we have,, network client has to be disable which is impossible.

Does anyone know how to troubleshoot this issue in such a way both Microsoft and Novell Network does not get interrupted???

Till now what I have understood if I not mistaken is that Sophos does have some issues with Windows 2008 R2 and I have seen some forums stating that there are issues of Sophos not able to perform properly with Novell Client.

To be more accurate... Enterprise Console installed on Windows 2008 R2 with Novell Client 2sp1 doesnt seem to be working.

Can someone advice and help in solving t his issue?

Thank you

:10705


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    Hi Tester

    Can you define 'not working'?

    Does Sophos install, but does not update

    Or does it not install at all

    Or does it install but not become active?

    I suspect you mean it does not update, (There should be a cross on the shield)
    If it isnt updating, the update log will be the first place to troubleshoot.

    Open Sophos and navigate to 'View Updating log' the last entries are at the top.

    This might be DNS related or account related.

    If you can reply with what you see in the log file, we might be able to assist further.

    :)

    :10827
Reply
  • 0

    Hi Tester

    Can you define 'not working'?

    Does Sophos install, but does not update

    Or does it not install at all

    Or does it install but not become active?

    I suspect you mean it does not update, (There should be a cross on the shield)
    If it isnt updating, the update log will be the first place to troubleshoot.

    Open Sophos and navigate to 'View Updating log' the last entries are at the top.

    This might be DNS related or account related.

    If you can reply with what you see in the log file, we might be able to assist further.

    :)

    :10827
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