No access to Sophos Central

Question

Hi, 
 this morning it seems no access to the Sophos Central. 
 Sometime the login form appears but no way to go on...sometime the page doesn't load. 
 Any maintenance in progress? 
 
 Thanks. 
 Max.

jak · Accepted Answer

Everything looks OK here: http://centralstatus.sophos.com/ . 
 What does the Chrome F12 "Network" view look like for you when you refresh the page? Any requests sent? Any responses at all? 
 Are you using the same regional API servers, E.g. "dzr-api-amzn-eu-west-1-9af7.api-upe.p.hmr.sophos.com" so "eu-west-1"? 
 It might be interesting to see what's going on in a network packet trace, e.g. using Wireshark. For example. Do you syn the 3 way handshake followed by the Client Hello, Server Hello and Certificate exchange to the Sophos APIs hosted in Amazon? E.g. 
 
 Note: I add the column "ssl.handshake.extensions_server_name" in order to pick out the server being accessed more easily in the list view. 
 Beyond this you may have to contact Support but this info would be helpful. Regards, 
 Jak