Hi,
I have a Windows Server 2019 Datacenter that is actually having problems with Sophos to update the Agent.
If I enter the device page, and look at the Core Agent version, it is the "2024.2.4.1.0".
These types of issues are supposed to appear in versions prior to 2023.1, so they should not affect my device.
The error occurring during the update is as follows: "Failed to install SED64, AMSI64: 80041f00, 80041f00."
Could someone please help me determine the cause of this issue?
Best regards.
Please, can someone help me
Thank you for reaching out to the community forum.
Can you share with us the list of installed software on the server? please share with us the screenshot of ESH under components to validate.
In our experience with the Sophos Endpoint Agent, the Azure Code Signing error is normally from the endpoint needing Windows Updates. Making sure the endpoints have all of their Windows updates installed normally fixes it for us.
See https://support.sophos.com/support/s/article/KBA-000008310?language=en_US for information on this issue.