"This program cannot be run in DOS mode."

Hi! I downloaded the virus removal and protection. When i try to bring up the virus removal a box with encrypted letters and symbols pop up with the heading "this program cannot be run in DOS mode"... now what?

HELP PLEASE!!!!

MZêˇˇ∏@‡∫¥ Õ!∏LÕ!This program cannot be run in DOS mode.
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