I have been noticing very poor forum performance for several days -- as in, sometimes just loading the site up in the morning takes up to 30 seconds or more, clicking through threads can be extremely slow at times. Not a local ISP problem (well, neither of them, we have 2), other sites load great. A traceroute to the CDN IP used for this site takes only 7ms seconds on average...
If it matters, we are in the Southeastern US. If someone from the management team wants to reach out (if this is not a known issue), just shoot me a message.
Not sure if anyone else is seeing this.
Hello BrucekConvergent ,
Thanks for reaching out.
We’re aware of this concern and the team is actively working on it to get the issue fixed.
Regards,
Raphael Alganes
Community Support Engineer | Sophos Technical Support
Sophos Support Videos | Product Documentation | @SophosSupport | Sign up for SMS Alerts
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No worries, thanks for the quick response. And I just noticed I put 7 seconds up there as our traceroute time to the CDN... that's 7 ms :)
CTO, Convergent Information Security Solutions, LLC
https://www.convergesecurity.com
Sophos Platinum Partner
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Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries. Use the advice given at your own risk.
Hi,
update activities are very slow today, 3rd Nov 2024. I am using a 250/100 link and updating a XG on a VM running v21 GA.
The speed of update is the same as the XG115W, very slow.
Ian
XGS118 - v21.0.1 MR1
XG115 converted to software licence v21.0.1 MR-1
If a post solves your question please use the 'Verify Answer' button.
Hello Ian,
Thank you for bringing this to our attention.
We are working with our Vendor to resolve the issues the community has been facing lately.
Regards,