Hello All,
This concerns the EAP for the ongoing ZTNA as a service (Sophos cloud) deployment mode. As we near the end of the early access program and gear up for the final launch, Sophos is scheduling a planned maintenance window to upgrade services. During this period, there will be a downtime of 10 minutes, and access to resources will be temporarily affected. 
Once the maintenance is completed, access to resources will be restored automatically. Maintenance will be done across all points of presence in phases. Please find the schedule below:
Region Date Time
US West Region (Oregon) 5th January 2023 05:30 AM UTC
Asia Pacific Region (Sydney) 6th January 2023 05:30 AM UTC
EU West Region(Ireland) 9th January 2023 05:30 AM. UTC
EU Central Region (Frankfurt) 10th January 2023 05:30 AM. UTC
Asia Pacific Region(Mumbai) 11th January 2023 05:30 AM. UTC