This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Authentication / Connection with SSL client fails (strange error message)

Hello,

I hope this is the right topic. I'm trying to set up remote access to the network via the SSL VPN client. I can install the client from the user portal just fine, but when I try to connect, it is stuck in a loop.

This is the setup:
We have an XG105 that's situated behind a FritzBox router, which was originally used before we installed the XG. The FritzBox still serves as cable modem and is set to exposed host, so any traffic it receives will go straight through to the XG.

FritzBox internal IP: 192.168.178.1
XG WAN address: 192.168.178.2 (connected to FritzBox)
XG ports 1, 3, 4 are bridged, IP is 192.168.0.1

This is the log the SSL VPN client creates:

Wed Nov 20 13:05:56 2019 SIGUSR1[soft,init_instance] received, process restarting
Wed Nov 20 13:05:56 2019 MANAGEMENT: >STATE:1574251556,RECONNECTING,init_instance,,,,,
Wed Nov 20 13:05:56 2019 Restart pause, 5 second(s)
Wed Nov 20 13:06:01 2019 Socket Buffers: R=[65536->65536] S=[65536->65536]
Wed Nov 20 13:06:01 2019 Attempting to establish TCP connection with [AF_INET]10.255.0.1:8443 [nonblock]
Wed Nov 20 13:06:01 2019 MANAGEMENT: >STATE:1574251561,TCP_CONNECT,,,,,,
Wed Nov 20 13:06:02 2019 TCP connection established with [AF_INET]10.255.0.1:8443
Wed Nov 20 13:06:02 2019 TCPv4_CLIENT link local: [undef]
Wed Nov 20 13:06:02 2019 TCPv4_CLIENT link remote: [AF_INET]10.255.0.1:8443
Wed Nov 20 13:06:02 2019 MANAGEMENT: >STATE:1574251562,WAIT,,,,,,
Wed Nov 20 13:06:02 2019 MANAGEMENT: >STATE:1574251562,AUTH,,,,,,
Wed Nov 20 13:06:02 2019 TLS: Initial packet from [AF_INET]10.255.0.1:8443, sid=7905d330 302de3ed
Wed Nov 20 13:06:02 2019 VERIFY ERROR: depth=1, error=self signed certificate in certificate chain: C=DE, ST=NA, L=[censored:city], O=[censored:company], OU=OU, CN=Sophos_CA_S1403A41877B779, emailAddress=[censored:email]
Wed Nov 20 13:06:02 2019 TLS_ERROR: BIO read tls_read_plaintext error: error:14090086:SSL routines:SSL3_GET_SERVER_CERTIFICATE:certificate verify failed
Wed Nov 20 13:06:02 2019 TLS Error: TLS object -> incoming plaintext read error
Wed Nov 20 13:06:02 2019 TLS Error: TLS handshake failed
Wed Nov 20 13:06:02 2019 Fatal TLS error (check_tls_errors_co), restarting
Wed Nov 20 13:06:02 2019 SIGUSR1[soft,tls-error] received, process restarting
Wed Nov 20 13:06:02 2019 MANAGEMENT: >STATE:1574251562,RECONNECTING,tls-error,,,,,
Wed Nov 20 13:06:02 2019 Restart pause, 5 second(s)
Wed Nov 20 13:06:07 2019 Socket Buffers: R=[65536->65536] S=[65536->65536]
Wed Nov 20 13:06:07 2019 Attempting to establish TCP connection with [AF_INET]192.168.178.2:8443 [nonblock]
Wed Nov 20 13:06:07 2019 MANAGEMENT: >STATE:1574251567,TCP_CONNECT,,,,,,
Wed Nov 20 13:05:56 2019 TCP: connect to [AF_INET]192.168.178.2:8443 failed, will try again in 5 seconds: The system tried to assign a drive with SUBST to a directory on a drive assigned with JOIN.
(Had to translate the last error message, I hope it is close to the actual English message.)

This then repeats.

I don't know what exactly is wrong here, I'm quite certain the settings on the XG are identical to another XG where it works.



This thread was automatically locked due to age.