Dear colleagues,
Recently, i'm migrating the pmx_quarantine database from old machines to new machines.
After migration process completed, I was unable to open my old quarantine messages when i want to view the full message header. It seems to happen on my old quarantine messages and not the latest one. We have turn off the quarantine messages expire in local services. We are using PMX version 5.5.9 and PostgreSQL database 8.3.3.
Full error:
> Unable to retrieve message for preview. Please ensure that the Manager service is running on your mail filtering
> server(s) and check the PureMessage log for more information about the actual cause of the error.
I checked the pmx_log in /opt/pmx/var/log, and I see the following:
Request https://puremessage.ytlps.my:18080/unauthenticated/pmx-qmeta-index.cgi?global_id=1784688-1&insert_body=1&insert_hits= failed: Unable to instantiate local message object for global id 1784688-1 Content-type: text/plain failure
2 2010-08-05T14:39:21 [11149,milter] 4C5A5C99_11149_1248_1: accepted
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