Hi, the wifi issue we have since 9.703 is not solved since i installed 9.704+9.705 on around 160 UTMs this week.
Every 2 minutes all APs lose the connection and stop broadcasting, restart, etc
The UTM wireless logs shows: wifi_pdog.sh: One of the WiFi interface found down
No spaces in the SSIDs...
The issue seems to appear only on the "old" AP series, not the APX...
I had the same issue. We have two Wi-Fis one is Company-Internal and the other is Company-Gäste. After removing the "-" and the "ä" so far everything seems stable.
Anybody being affected by this, please open a case with Support and mention you are being affected by NUTM-12287 and share the Case ID with me.
The workaround is not to use the umlaut on the SSID name as mentioned in this thread.
Maybe we have the same problem, here is the case id : 03374619
But we have no umlaut on the SSID names. SSID have "é" and "è" and "-". Without that characters problem is solved.
Yes, I believe that no diacritical marks are supported, regardless of the language
Cheers - Bob
Thank you for the Case ID.
As mentioned by BAlfson any diacritical marks will trigger this issue.
This should be resolved once 11.0.015 is available, but no ETA at the moment.
Hello Emmanuel and Bob,
Thanks for informations.
Maybe Sophos could red write this information on Release note and https://community.sophos.com/utm-firewall/b/blog/posts/utm-up2date-9-705-released to aware everybody ?