We currently have this turned on for both our main website and for our Customer Portal. I have a customer that can access our website just fine, but when they try to login to our portal they get this:
Dave, please edit your post and show the complete line. If you obfuscate some information, please make sure we still can understand what/where the item is. Also, please add a new post with the line for access to the website.
Cheers - Bob
Sophos UTM Community Moderator Sophos Certified Architect - UTM Sophos Certified Engineer - XG Gold Solution Partner since 2005
I did figure out what the issue was - visitors to our main website go through a separate proxy BEFORE the UTM so the original IP is lost by the time they reach the UTM. Portal visitors do not go through a proxy. Since the Customer's IP is in a dnsrbl (not sure why) I simply set up an exception for them.
Could anyone explain how the DNS part of this resolution works? My device is unable to do the reverse lookups to this "astaro.local" reverse zone.
Am I expected to host this zone myself? If so, who fills it, the UTM?
[authz_blacklist:warn] [pid 2786:tid 4088277872] [client 199.9.115.85:45514] DNS lookup for 85.115.9.199.black.rbl.ctipd.astaro.local. failed: Temporary failure in name resolution
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