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WAF - AD Reverse Auth - Special characters

We have a web application that does reverse authentication against AD, using these profile settings:

http://imgur.com/WrFOSE9

Our password policy requires non-alfanumeric characters, but those who use one of the known special characters like &, /, >, <, etc, can't login to the application, the password is denied. Why is this and is there any way to get around this without having to tell all our users they can't use those characters?

We're using firmware 9.351-3 of the UTM.



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